by CX Partner Source
The CX Solution Source network includes a diverse range of options for our clients, fully vetted, and personally matched to deliver excellent experiences and business outcomes. The partner spotlight is about highlighting what you need to know to find your "best fit" contact center, outsourcing partner. We sit down with the experts and ask the big questions about available locations, specialties, and various work cultures, and consumer details.
Language
🇺🇲
Publishing Since
6/10/2021
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January 3, 2022
<p>Rosa and Tom touch on their history working together, lessons learned, and where they are today. </p> <p>With 15+ years in the call center industry, Rosa Romaine is a high-energy strategic leader with a strong passion and focus on lead generation, CRO, mobile apps technology, digital marketing, and reputation services (to name a few.)</p> <p>Rosa is such a gem and we couldn't be more thrilled to have her on the podcast series. </p> <p><br></p> <p><br></p> <p><strong>Learn more about Rosa > https://www.linkedin.com/in/rosa-romaine/</strong> </p> <p><strong>Learn more about our CX Strategy > https://vimeo.com/644146635</strong></p> <p><br></p> <p><br></p>
November 11, 2021
<p>Tom and Jim go down memory lane discussing how they started in the contact center industry, what they learned on the way, and where they are now. They touch on the importance of coaching, connection, and... keeping your car keys close.</p> <p>Being in the contact center space for 30 years, Jim Farnsworth is a customer executive and thought leader with a range of experience creating, selling, improving and delivering complex business service solutions. </p> <p><br></p> <p>Connect with Jim > https://www.linkedin.com/in/jifarnsworth/ </p> <p>Learn more about our CX Strategy > https://vimeo.com/644146635 </p>
November 3, 2021
<p>Lance Hale, President of Transparent BPO, and Tom speak on the demands that COVID-19 has brought us in the last few years. They touch on their experience navigating through the BPO world, going from mass call centers to mid-size companies, and what's coming next. </p> <p><br></p> <p><br></p>
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The CX Solution Source network includes a diverse range of options for our clients, fully vetted, and personally matched to deliver excellent experiences and business outcomes.
The partner spotlight is about highlighting what you need to know to find your "best fit" contact center, outsourcing partner. We sit down with the experts and ask the big questions about available locations, specialties, and various work cultures, and consumer details.
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