
Espria - bringing managed services to business
Claim This Podcastby Espria Limited
Podcast Overview
<p>From Cloud Services to Cyber Security, Managed Print and Document Solutions to Voice and Networks, Espria serve a broad SME customer base with solutions designed to meet their specific needs. At our heart are our values: we collaborate, working with our clients as one; we take action and the initiative, always proactive; we are remarkable, striving for extraordinary service and we evolve, constantly developing and progressing.</p><p>If you have a technology challenge, we can help.</p>
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Publishing Since
6/26/2025
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Recent Episodes

March 10, 2026
Compliance Ready Resilience: How Espria & Avepoint Protect Microsoft 365 and Prove It to Regulators
<p>Welcome to this in‑depth Espria & AvePoint webinar, where we explore the modern landscape of Microsoft 365 data protection, backup strategy, compliance, security and risk reduction. </p><p>Hosted by Roy Charman, CTO at Espria, and Callum Noad, Solutions Engineer at AvePoint, this session explains how organisations can dramatically strengthen resilience against data loss, ransomware and compliance failures, while improving visibility and governance across the entire Microsoft 365 environment.</p><p>Meet the Speakers</p><p>Roy Charman, CTO at Espria</p><p>Roy introduces the Espria mission to partner with best‑in‑class vendors, leading to the choice of AvePoint as their strategic backup and compliance partner. He oversees cloud infrastructure, vendor partnerships and the Espria Managed 365 services.</p><p>Callum Noad, Solutions Engineer at AvePoint</p><p>Callum demonstrates AvePoint’s solutions daily, supports proofs‑of‑concept and advises customers on backup, governance and Microsoft 365 configuration best practices.</p><p>What This Webinar Covers</p><p>This session addresses the most common data challenges organisations face, including:</p><p>Why Microsoft Native Backup Isn’t Enough</p><p>Microsoft 365 provides basic retention, but it doesn’t offer true backup protection. This ensures data can be restored quickly and fully, even after major breaches or accidental deletions.</p><p>Ransomware Detection & Suspicious Activity Alerts</p><p>AvePoint uses behavioural analytics and threat intelligence to identify:</p><p>- Sudden mass deletions or modifications</p><p>- Encrypted or unusual file types</p><p>- Repeated suspicious user activity</p><p>- Known malicious file hashes.</p><p>These alerts are routed to the Espria experts, who can respond immediately and help prevent escalation.</p><p>Granular to Full‑Scale Recovery</p><p>Whether restoring a single lost file or recovering an entire Microsoft 365 environment, AvePoint and Espria support:</p><p>- User self‑service restores</p><p>- Admin‑level recovery options</p><p>- Full tenant rebuilds when required</p><p>- Disaster recovery support and guidance.</p><p>Espria manages the recovery process so customers don’t need deep technical expertise.</p><p>Reducing Data Exposure & Locating Sensitive Information</p><p>It’s normal for HR, Finance and other teams to store sensitive data but it becomes a problem when the data moves to the wrong place or is shared externally. AvePoint Insights (included by default in the Espria service) identifies:</p><p>- Sensitive files across SharePoint, Teams, Exchange and OneDrive</p><p>- External sharing risks</p><p>- Files containing PII, financial data, and confidential documents</p><p>- Misplaced or over‑exposed content.</p><p>Espria works with customers to understand which findings are important and applies corrective actions.</p><p>Automated Policies for Ongoing Data Governance</p><p>AvePoint’s Policies tool enables Espria to enforce security and compliance automatically. Policies can:</p><p>- Restrict risky sharing</p><p>- Enforce permissions</p><p>- Apply sensitivity rules</p><p>- Prevent accidental exposure</p><p>- Correct misconfigurations continuously.</p><p>Insights identifies the risks; Policies prevents them from happening again.</p><p>Full Microsoft 365 Security Review</p><p>The Espria Managed 365 Backup & Compliance package includes a thorough health assessment aligned to:</p><p>- CIS</p><p>- NIST</p><p>- Microsoft Secure Score</p><p>- Industry benchmarks.</p><p>This ensures your Microsoft 365 deployment is secure and compliant from day one, with expert guidance and best‑practice recommendations.</p><p>Why Choose Espria + AvePoint?</p><p>Espria enhances AvePoint’s technology with:</p><p>- Complete Microsoft 365 backup</p><p>- Ransomware response</p><p>- Sensitive data visibility</p><p>- Automated governance</p><p>- Compliance foundation checks</p><p>- Ongoing monitoring</p><p>- Expert remediation and support.</p>

March 3, 2026
Cyber Insurance is the New Compliance
<p>Cyber insurance has undergone a dramatic transformation in recent years, evolving from an optional safeguard into a critical component of modern business compliance. Yet despite this shift, many UK SMEs remain dangerously unprepared for the level of cybersecurity maturity insurers now require. In this in‑depth video, we unpack how cyber insurance has become a new form of compliance, what this means for business leaders and why failing to meet new underwriting standards can result in devastating financial consequences.</p><p>As highlighted by the Espria Head of Compliance, Ritchie Puckey, the biggest misconception is that cyber insurance is simply a matter of filling out a form. Too many organisations still assume policies function as automatic protection, without understanding that insurers now demand demonstrable evidence of robust, maintained and continuously tested cybersecurity controls. This dangerous underestimation has left many SMEs exposed, unaware that insurers may refuse claims or even decline renewals if they detect insufficient cyber hygiene.</p><p>In this video, we explore why insurance providers have effectively become regulators, scrutinising not just whether businesses have controls like MFA or incident response procedures, but whether they can prove these controls work. Businesses are now facing premium hikes of up to 300% or being denied coverage altogether because they cannot demonstrate active risk management or verified incident response capabilities. These aren’t theoretical concerns; there have already been real, public disputes where insurers rejected claims on the grounds that basic controls were missing or untested.</p><p>We’ll also break down the certifications and frameworks that are quickly becoming non‑negotiable prerequisites for insurability. Standards such as Cyber Essentials, Cyber Essentials Plus, ISO 27001 and SOC 2 aren’t just badges of cybersecurity excellence, they are emerging as minimum compliance expectations. Without them, businesses risk being categorised as high‑risk clients, facing stiffer premiums, reduced cover or outright refusal by insurers who are no longer willing to underwrite inadequate security postures.</p><p>One of the most significant shifts we cover is the movement of cybersecurity discussions from the IT department to the boardroom. Cyber risk is now both a financial and operational threat that demands oversight from CFOs, COOs and executive leadership teams. The key question has fundamentally changed from “Are we insured?” to “Can we prove we are insurable?”. This shift underscores a broader industry trend where preparedness, documentation, and measurable cyber resilience form the backbone of eligibility for cyber insurance.</p><p>Our video also delves into how Espria is helping organisations navigate this complex landscape. Through structured readiness assessments and cybersecurity gap analysis, they guide businesses in identifying overlooked vulnerabilities from outdated system migrations (such as the critical need to transition from Windows 10 to Windows 11) to the implementation of modern security solutions such as managed detection and response (MDR). These steps help organisations meet the strict standards insurers now expect, reducing the likelihood of policy rejection or costly disputes after cyber incidents.</p><p>By the end of this video, you will not only understand why cyber insurance requirements have tightened so dramatically, but you’ll also have a clear roadmap of the steps your organisation can take to strengthen its security posture, demonstrate cyber maturity and ensure that your insurance coverage truly protects you when it matters most. If your business wants to avoid wasted premiums, denied claims and preventable financial fallout, this comprehensive breakdown will give you the insights you need to stay protected in today’s rapidly evolving threat landscape.</p><p>#cyberinsurance #cybersecurity #smebusiness #businessprotection</p>

December 19, 2025
As Social Engineering Surges, it's Time to Insure and Secure
<p>Cybersecurity is no longer just an IT issue, it’s a business-critical priority. In this episode, we explore why building a cyber-aware culture and creating a threat-protected organisation is the smartest investment any business can make. With cyber threats escalating at an unprecedented pace, UK businesses face a stark reality: even the strongest technical defences can be undone by human error.</p><p>The UK government’s launch of the Vulnerability Research Institute (VRI) marks a significant milestone in strengthening national cyber resilience. This initiative aims to unite public and private sectors to share intelligence and uncover systemic weaknesses across industries. By advancing knowledge sharing and vulnerability research, the VRI promises to help businesses better understand and address infrastructure risks. But while collaboration is vital, organisations cannot afford to wait for external solutions, they need proactive internal strategies that address vulnerabilities at every level.</p><p>Why is this so urgent? A 2025 Sophos report revealed that social engineering attacks, such as phishing and malicious emails, were responsible for 37% of ransomware incidents in the UK last year. Groups like Scattered Spider exploit these weaknesses with alarming success. Even more concerning, over 40% of ransomware victims lack the expertise to detect and stop an attack, exposing a critical skills gap that attackers are eager to exploit.</p><p>So, what can organisations do to protect themselves?</p><ul><li>Invest in employee training: Cybersecurity awareness must extend beyond the IT department. Every employee—from reception to senior leadership—should know how to spot suspicious activity and follow proper reporting procedures.</li><li>Refresh knowledge regularly: Threats evolve quickly and training cannot be a one-off exercise. Continuous education is key to resilience.</li><li>Prepare for incidents: Stress-test your incident response plans and run cyber defence exercises to identify weaknesses before attackers do.</li><li>Leverage MDR services: Managed Detection and Response adds expert threat hunting and remediation capabilities, reducing the risk of prolonged breaches.</li></ul><p>For businesses handling sensitive data, such as payment details or personal customer information, robust monitoring and detection strategies are essential. MDR services provide expert threat hunting and remediation tools, adding a critical layer of protection. And when prevention isn’t enough, cyber insurance can help mitigate financial losses, making it a cornerstone of a comprehensive risk strategy.</p><p>The reality is that even the best cyber protection isn’t bulletproof. Threat actors are opportunistic, targeting the weakest entry points across all sectors. Retail may be in the spotlight today, but tomorrow it could be your industry. Don’t wait for headlines, take action now. Reassess your security controls, invest in training and consider cyber insurance to close the door on opportunity.</p><p>This episode also explores the human impact of cyber risk. Human error remains the number one vulnerability and attackers know it. A single lapse in judgment, clicking a malicious link or sharing credentials, can open the door to devastating consequences. That’s why building a cyber-aware culture is just as important as deploying advanced technology. From the IT team to the front desk, every employee plays a role in defending the business.</p><p>Watch now to learn how to build resilience, reduce risk and stay ahead of evolving threats. Discover why a proactive approach to cybersecurity is not just smart, it’s essential for survival in a digital-first world.</p>
11 total episodes available
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- What is Espria - bringing managed services to business?
<p>From Cloud Services to Cyber Security, Managed Print and Document Solutions to Voice and Networks, Espria serve a broad SME customer base with solutions designed to meet their specific needs. At our heart are our values: we collaborate, working with our clients as one; we take action and the initiative, always proactive; we are remarkable, striving for extraordinary service and we evolve, constantly developing and progressing.</p><p>If you have a technology challenge, we can help.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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