by Nation's Restaurant News
Extra Serving is a series of weekly podcasts hosted by the editorial team at Nation’s Restaurant News, the leading source for information and insights on the American restaurant industry. Covering the latest and most relevant topics in foodservice — including emerging chains, food trends, technology, and more — Extra Serving features a recap of the week’s biggest headlines, plus guests ranging from restaurant owners and operators to CEOs, founders, chefs, and other experts.
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April 28, 2025
<p>On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss Chipotle first-quarter earnings, in which both sales and traffic were down. Considering Chipotle’s incredible success since the early days of the pandemic, the results — largely influenced by a volatile consumer season marred by bad weather events, wildfires, rampant sickness, and political uncertainty — present a warning sign to the rest of the industry, according to Sam and Alicia. Then they discuss Jack in the Box’s announcement that it was exploring strategic alternatives for Del Taco, a brand that it purchased just three years ago. Could the chain have buyer’s remorse? They also talk about Jersey Mike’s announcement that it would hire former Salad & Go and Wingstop CEO Charlie Morrison for its chief executive position. Find out why Sam and Alicia think this is such a slam-dunk hire. Finally, senior food and beverage editor Bret Thorn then joins for this week’s extra serving to talk about McDonald’s new permanent menu item — McCrispy Strips — and why they’re such a big deal. </p><p> </p><p>For more on these stories: </p><p><a href="https://www.nrn.com/fast-casual/chipotle-s-plan-to-recover-from-a-tough-q1-more-marketing-hospitality" rel="noopener noreferrer" target="_blank">Chipotle’s plan to recover from a tough Q1: More marketing, hospitality</a></p><p><a href="https://www.nrn.com/quick-service/jack-in-the-box-plans-150-to-200-closures-and-sale-of-del-taco-brand" rel="noopener noreferrer" target="_blank">Jack in the Box plans 150 to 200 closures and sale of Del Taco brand</a></p><p><a href="https://www.nrn.com/quick-service/jersey-mike-s-names-charlie-morrison-ceo" rel="noopener noreferrer" target="_blank">Jersey Mike’s names Charlie Morrison CEO</a></p><p><a href="https://www.nrn.com/quick-service/mcdonald-s-is-introducing-mccrispy-strips-in-early-may" rel="noopener noreferrer" target="_blank">McDonald’s is introducing McCrispy Strips in early May</a></p>
April 21, 2025
<p>On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss Starbucks’ new uniform policy, which calls for neutral-color clothing that lets the brand’s signature green apron stand out. Employees aren’t happy about the change, but could it be another smart step in the turnaround process kicked off by new CEO Brian Niccol? Then they discuss Red Robin’s new Bottomless Burger Pass, a limited promotion that, for just $20, gives customers a burger every day for a month. The pass was so in demand that it crashed Red Robin’s website, and Sam and Alicia talk about how this could be a smart marketing strategy. They also talk about Applebee’s, which last year did its own pass — a Date Night Pass — that was equally as in demand but couldn’t spur enough momentum for the chain to enjoy sales growth. Now Applebee’s has lost CMO Joel Yashinsky, who left for the same position at Burger King U.S. and Canada. So what’s next for Applebee’s? Senior editor Joanna Fantozzi joins for this week’s extra serving to talk about Technomic’s Top 500, which illustrates some interesting trends among the biggest chains in the U.S. Finally, we share an interview between senior food and beverage editor Bret Thorn and Walk-On’s senior director of culinary John Hagen.</p><p> </p><p>For more on these stories: </p><p><a href="https://www.nrn.com/quick-service/starbucks-updates-dress-code-to-focus-on-green-apron" rel="noopener noreferrer" target="_blank">Starbucks updates dress code to focus on green apron</a></p><p><a href="https://www.nrn.com/casual-dining/red-robin-s-website-crashes-under-the-weight-of-bottomless-burger-pass-demand" rel="noopener noreferrer" target="_blank">Red Robin’s website crashes under the weight of Bottomless Burger Pass demand</a></p><p><a href="https://www.nrn.com/quick-service/burger-king-names-joel-yashinsky-as-cmo-for-the-u-s-and-canada" rel="noopener noreferrer" target="_blank">Burger King names Joel Yashinsky as CMO for the U.S. and Canada</a></p><p><a href="https://www.nrn.com/top-500-restaurants/technomic-top-500-notes-sales-slowdown" rel="noopener noreferrer" target="_blank">Technomic Top 500 notes sales slowdown</a></p>
April 18, 2025
<p>Throughout the month of April, Extra Serving is bringing you a new bonus content series: Get to Know a Nonprofit, highlighting nonprofit organizations that either benefit members of the restaurant industry or actively work through the restaurant industry to benefit others. </p><p>Next up in Get to Know a Nonprofit is the National Restaurant Association Educational Foundation, or NRAEF, which is the nonprofit arm of the association that empowers people from all backgrounds with the training and education they need to secure a better future in the foodservice and hospitality industries.</p><p>Rob Gifford, president of the NRAEF, joined NRN editor in chief Sam Oches on the podcast to share more about the foundation, its impact, and how restaurant operators can not only get involved, but also how they can benefit from the organization’s myriad programs.</p><p>For more information on NRAEF, visit <a href="https://chooserestaurants.org" rel="noopener noreferrer" target="_blank">chooserestaurants.org</a>.</p>
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