Give an Ovation: The Restaurant Guest Experience Podcast
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Podcast Overview
<p>Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.</p><p><br></p><p>From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.</p><p><br></p>
Language
🇺🇲
Publishing Since
2/20/2020
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Recent Episodes
June 29, 2026
Features vs Products: What Restaurant Leaders Keep Getting Wrong with Atul Sood of Curry Up Now
Zack Oates interviews Atul Sood, Chief Business Officer at Curry Up Now, about how restaurant leaders misunderstand technology by focusing on features over problem-solving solutions.
June 22, 2026
The Brand That Made Messy Tacos Go Viral with Lance Salsman
Zack Oates interviews Lance Salsman, SVP of Operations at Mike’s Red Tacos, about scaling a viral brand through guest feedback and operational excellence.
June 15, 2026
The Slow Build That Turned Dog Haus Into a National Brand with Michael Montagano
Dog Haus CEO Michael Montagano shares with host Zack Oates how thoughtful growth and franchise alignment build a national brand with strong hospitality.
435 total episodes available with 45 transcripts
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Frequently asked questions
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- What is Give an Ovation: The Restaurant Guest Experience Podcast?
<p>Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.</p><p><br></p><p>From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.</p><p><br></p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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