Each week, host Joshua Barclay and co-host Becky Reed dive into the nitty-gritty of successful credit union operations, exploring innovative approaches and leadership insights. We're more than just a podcast; we're your go-to resource for turning challenges into opportunities. Join us as we laugh a bit, learn a lot, and push the boundaries of what's possible in the credit union world.
AI Is Gaslighting You Into Thinking You're a Genius
Read the show notes and full transcript on our site: growyourcreditunion.com
There's a new kind of AI failure, and it's sneakier than bad output. The model tells you your mediocre work is brilliant, over and over, just to keep you coming back. Harvard Business Review has a name for the lazy thinking that sets in when you believe it.
In this episode:
The subtler AI failure that flatters you into thinking mediocre work is brilliant
Whether credit unions are losing the mortgage game or just fighting an affordability wall
Whether the cooperative movement is still cooperative or just competitors sharing a charter
Links from this episode:
BOxD "what do credit unions look like in 10 years" survey: https://boxd.us/future-of-credit-unions/survey
Host: Joshua Barclay Co-host: Becky Reed Guest: Steph Sherrodd (https://www.linkedin.com/in/steph-sherrodd/), President and CEO, Sunward
15 Sept 2026
Don't Leave Your Team Holding the BAG
Read the show notes and full transcript on our site: growyourcreditunion.com
Every CEO loves a Big Audacious Goal. The trouble is what happens next: the goal gets tossed to the team with a fantasy timeline attached, and they are the ones left figuring out how to actually pull it off.
In this episode:
How credit union leaders can reduce the operational distractions eating their day
How to write a strategic plan that gives leaders their time back instead of consuming it
What has to be true before a small credit union can build its own AI back office
Thanks again to our sponsor, Pure IT.
Host: Joshua Barclay Co-host: Becky Reed Guest: Jack Smith (https://www.linkedin.com/in/jackesmith/), CEO and Co-founder, Pure IT
8 Sept 2026
Nothing Says Strategy Like a Single Point of Failure
Read the show notes and full transcript on our site: growyourcreditunion.com
A 77-year-old credit union did the due diligence, picked a solid vendor, and built a whole strategy on it. Then the vendor went under and took the credit union with it. The lesson isn't about that vendor. It's about what happens when your entire plan has a single point of failure and no way out.
In this episode:
How credit unions can stand out when every institution has the same AI tools
What a collapsed cannabis-banking strategy really teaches about vendor risk
Whether stablecoins are the deposit threat everyone fears
Plus we talk with Jack Smith, CEO and Co-founder of Pure IT (https://pureitcuso.com), about CU Intersect, the credit union event actually worth your January. A huge thanks to Pure IT for sponsoring this episode. Learn more at pureitcuso.com.
Links from this episode:
CU Intersect (January 25-27, 2027, New Orleans): cuintersect.com
Host: Joshua Barclay Co-host: Becky Reed Guest: Andrew Mattingly, Chief Operating Officer, FORUM Credit Unions
Who has been a guest on Grow Your Credit Union
Names identified in recent episode analyses. Showing up to five guests.
Elizabeth Eurgubian
John Holt
James McBride
Michael Powers
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
5 ratings
Spotify
5.0 / 5
4 ratings
Podcast Authority Score: 26 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
27
Social presence
0
YouTube
0
Engagement
60
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