Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.
Habitual Excellence, Presented by Value Capture
Claim This Podcastby Value Capture
4.9(18 reviews)
119 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
50
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality37
Social0
YouTube76
Engagement85
Podcast Overview
Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.
Language
🇺🇲
Publishing Since
4/14/2020
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50
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality37
Social0
YouTube76
Engagement85
6
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2
Good Performance
11
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excellent
Episode Length
39 minutes
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good
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3.0/5
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Recent Episodes
May 20, 2026
When Leaders Decide to Change “The Way We Run the Place”
Host Ken Segel interviews Dr. James Shamiyeh, COO at University Tennessee Medical, about building a frontline-driven operating system for sustainable healthcare improvement and lasting cultural change.
April 28, 2026
Leading Academic Health Centers for Excellence in 2026
<p>In this episode of the <strong>Habitual Excellence Podcast</strong>, <strong>Ken Segel</strong> speaks with <strong>Ben Schwartz, MD</strong>, a physician leader at Banner Health, about what it takes to lead large academic health systems in a time of rapid change and rising expectations. Drawing on his journey from practicing surgeon to health system executive, Dr. Schwartz shares how leadership today is less about having all the answers and more about creating the conditions for teams to succeed.</p><p>Together, they explore how culture drives patient experience, why trust and collaboration are essential to performance, and how healthcare organizations can stay focused on fundamentals while navigating complex demands around strategy, metrics, and value-based care. Dr. Schwartz also discusses the importance of strong partnerships between health systems and universities, and how shared governance and relationships built on trust can accelerate innovation and growth.</p><p>At its core, the conversation reinforces a simple but powerful idea: when organizations invest in their people, align around purpose, and work together as one team, better outcomes for patients naturally follow.</p>
March 17, 2026
Excellence in Value-Based Care
Ken Segel, CRO for Value Capture, interviews Jeremy Blanchard, MD, System Chief Medical Officer for North Mississippi Health Services, on building high-performing value-based care systems through strengthened relationships and mindful listening.
119 total episodes available with 9 transcripts
Recent guests on Habitual Excellence, Presented by Value Capture
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
James Shamiyeh
Guest
Jeremy Blanchard
Guest
Meghan Scanlon
Guest
Donise Musheno
Guest
Justin McElhattan
Guest
Lakeridge Health team
Guest
Robert Mandel
Guest
Carrie Willetts
Guest
Ken Segel
Guest
Simon Curtis
Guest
Dr CJ Kunnappilly
Guest
CJ Kunnappilly
Guest
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- What is Habitual Excellence, Presented by Value Capture?
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This podcast updates bi-weekly.
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This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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