
Insights Unlocked
Hosted by Nathan Isaacs and Mike Mace and Amrit Bhachu and Jason Giles · UserTesting
4.8from 34 ratings
- 251
- Episodes
- 76
- Transcribed
- 34
- Ratings
- Daily
- Cadence
- 2020
- First episode
About Insights Unlocked
What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minutes long. From optimizing product launches to leveraging AI for smarter workflows, Insights Unlocked is your go-to resource for designing experiences that resonate, drive loyalty, and achieve business results. Guests include influential leaders like Brian Solis, April Dunford, Kate Towsey, Jacob Nielsen, Teresa Torres, and Judd Antin among others, offering their expertise in CX, UX, and innovation. The podcast also highlights strategies and success stories from leading brands such as Verizon, Signet Jewelers, Figma, Microsoft, Tesco Bank, and more. UserTesting leaders and industry experts join as guest hosts, alongside show producer Nathan Isaacs, award-winning journalist and Senior Manager of Content Production at UserTesting. Brought to you by UserTesting, the leader in human insights and proactive customer experience strategies, Insights Unlocked empowers CMOs and marketing teams to craft experiences that drive growth, loyalty, and impact. Listen and subscribe wherever you get your podcasts. Show notes, curated clips and more at usertesting.com/podcast.
- Publisher
- UserTesting
- Category
- business · technology
- Language
- en
- Explicit
- No
- First episode
- 6 Aug 2020
- Latest episode
- 12 Oct 2026
Latest episodes
76 of 251 episodes have a transcript.

12 Oct 2026TRANSCRIPT
What great product managers do differently in the age of AI

5 Oct 2026TRANSCRIPT
The hidden cost of letting AI think for your customers

29 Sept 2026TRANSCRIPT
A New Name for What’s Next
Inside a recent episode

What great product managers do differently in the age of AI
Published 12 Oct 2026 · Transcript excerpt
[…] And then everything you know about the solution space, which in our world is really about technology enabled solutions. And that gets into technology. how design works, how technology works, how data and data models work. And again, you don't have to become an expert, but you need to become fluent enough to understand how to get to a synthesized point of view and create direction for the product so that you can actually put something in market that achieves, you know, customer success, business success, and is something that you can maintain and be sustainable over time. So, um, Again, don't have to be an expert. […]
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See plansWho has been a guest on Insights Unlocked
Names identified in recent episode analyses. Showing up to five guests.
- Julia Barham
- Jack Myers
- Eric Johnson
- Johann Wrede
- Ranjitha Kumar
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 4.8 / 5
- 34 ratings
Podcast Authority Score: 57 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 79
- Social presence
- 0
- YouTube
- 0
- Engagement
- 85
Contact Insights Unlocked
- Guest appearances
- Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
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Questions about Insights Unlocked
Who hosts Insights Unlocked?
Nathan Isaacs and Mike Mace and Amrit Bhachu and Jason Giles host the show. Published by UserTesting.
How often do new episodes come out?
The show publishes daily, based on its RSS feed.
Does Insights Unlocked take guests?
Yes. Guests have been identified in episode analyses.
Where can I read transcripts?
76 of 251 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
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