Mission Critical to Mission Accomplished. Tune in to Constant Technologies' podcast where we'll keep up with the latest in operations center technology and applications.
Mission Critical to Mission Accomplished
Claim This Podcastby Constant Technologies
11 episodes
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Podcast Overview
Mission Critical to Mission Accomplished. Tune in to Constant Technologies' podcast where we'll keep up with the latest in operations center technology and applications.
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Publishing Since
3/4/2019
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Recent Episodes
October 22, 2020
The Importance of Command and Control Centers in Logistics
<p style="text-align: left;">Logistics is the backbone of many companies. These businesses require command and control centers to adapt and change as their logistics operations' needs grow more complex.</p> <p style="text-align: left;"><a href="https://marketscale.com/industries/contributors/tom-sheeran/">Tom Sheeran</a>, Senior Vice President of <a href="https://constanttech.com/">Constant Technologies</a>, spoke about the increased demand in logistics and how command and control centers handle the situation.</p> <p style="text-align: left;">“Logistics demand has skyrocketed over the last few years for services such as <a href="https://www.amazon.com/">Amazon</a>, <a href="https://www.fedex.com/en-us/home.html">FedEx</a>, <a href="https://www.ups.com/us/en/global.page">UPS</a> and other online services, especially during a pandemic,” Sheeran said. “A lot of people are putting even more and more stress on those types of logistics services, not only for personal use but also for corporate use.”</p> <p style="text-align: left;">These services and functions have to run uninterrupted, and that is where operation centers come into play. These centers manage and monitor everything from security and network operations to IT and data centers.</p> <p style="text-align: left;">“If these critical services aren’t running, it can take down a portion of the logistics industry and result in business risk and slowdown,” Sheeran warned.</p> <p style="text-align: left;">With the increase in demand for logistics come increasing challenges.</p> <p style="text-align: left;">“We’ve seen a lot of challenges moving materials from point A to point B while providing predictable and reliable information to assess those risks,” Sheeran said. “The monitoring and command centers help to alleviate a lot of these challenges and risks.”</p>
August 19, 2020
Why Command Centers Have Proven Savvy Investments for Hospitals During the Coronavirus Pandemic
<p style="text-align: left;">2020 has been the year of the dashboard, of ICU counts and of bed counts. For many around the world, hospital statistics went from an afterthought to a daily part of life, as they logged on to see how their local emergency rooms were coping with the coronavirus pandemic in their communities.</p> <p style="text-align: left;">Hospitals that had built-in command centers had a leg up, said <a href="https://marketscale.com/industries/contributors/gip-sisson/">Gip Sisson</a>, Senior Project Manager for <a href="https://constanttech.com/">Constant Technologies</a>. With data already at administrators’ fingertips, they were able to plot the best course of action and quickly react as things changed.</p> <p style="text-align: left;">“The front of these work groups allows the staff to see the entire overview of the hospital in real time. The central location allows for better communication, faster decision-making and, using predictive-type software and the information getting fed into the hospital system, they can see the hospital data and project it out one day, one week or one month in advance,” he said.</p> <p style="text-align: left;">“This is something that improves the hospital efficiency. The key is to spot the potential bottlenecks before the happen. Providing them the tools to do that is something that Constant has taken some pride in and enjoyed working on.”</p> <p style="text-align: left;">With command centers proving a savvy investment for so many hospitals as they cope with the pandemic, Sisson said more around the world might follow suit.</p> <p style="text-align: left;">“I think any time you can prove that the efficiency gained through a command center results in a bottom line, a hospital is going to take a strong look at that. So, in that sense, I think these command centers are going to continue to catch on,” Sisson said.</p>
July 14, 2020
How COVID-19 is Changing the Console Landscape with Ron Costa and Heather Conover
<p style="text-align: left;">Whether a movie scene, a photo from a thrilling real-life mission or even just a suburban 9-1-1 call center, we can all picture what a control center looks like. There’s the screen, the gadgets and the consoles where people work.</p> <p style="text-align: left;">One thing that stands out in 2020, though, is there’s often not a whole lot of space between workstations. That’s now changing, with companies like Constant Technologies in the mission critical space quickly adapting to make work stations safe for those doing critical jobs at a critical time.</p> <p style="text-align: left;">“One thing that we’re extra aware of now is the flow of people in an operations center,” said <a href="https://marketscale.com/industries/contributors/heather-conover/">Heather Conover</a>, Senior Project Manager for <a href="https://constanttech.com/">Constant Technologies</a>. “We’re trying to be aware of entrances, exits, corridors, anywhere there could be a traffic jam in a room where people are trying to social distance. Another thing we’re seeing that’s popping up everywhere is added signage in an operation center to maybe show social distancing or arrows on the floor to show you, when you exit, which way you can go.”</p> <p style="text-align: left;">While the name of the game is about keeping people further apart, we all hope for the day when we once gain are able to be within six feet of each other. With that in mind, many of Constant’s designs are allowing for that space to be utilized in the future as something different once the need for social distancing lessens.</p> <p style="text-align: left;">“Things are really going to get spaced out more, and, in those spaces, we’ll find ways to provide more storage or maintain a distant space so, in the future, if they want to add on to their room, they’re already set to add these new positions in,” said <a href="https://marketscale.com/industries/contributors/ron-costa/">Ron Costa</a>, Director of Console Operations at <a href="https://constanttech.com/">Constant Technologies</a>.</p>
11 total episodes available
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