Toxic workplaces are damaging reputations, destroying businesses and costing lives. Not in the Handbook is here to shine a light on these workplaces: showing what’s happening, why it’s happening and how to fix it. Hosted by Dr Susan Hetrick, an established organisational psychologist and expert on toxic workplace cultures.
Not In The Handbook
Claim This Podcastby Alex Preston
7 episodes
Updated Daily
Accepts GuestsHas Sponsors
Podcast Overview
Toxic workplaces are damaging reputations, destroying businesses and costing lives. Not in the Handbook is here to shine a light on these workplaces: showing what’s happening, why it’s happening and how to fix it. Hosted by Dr Susan Hetrick, an established organisational psychologist and expert on toxic workplace cultures.
Language
🇺🇲
Publishing Since
10/16/2025
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Recent Episodes
March 9, 2026
#7. How Philosophy Can Change the Way We Work - with Nick Basannavar
<p>In this episode, we’re joined by <strong>Nick Basannavar</strong>, whose work covers philosophy, history and organisational culture. Nick has held senior advisory roles at firms such as <strong>Deloitte</strong> and the inclusion consultancy <strong>Included</strong>, where he has worked with leaders across the corporate, public and charity sectors on questions of ethics, leadership and culture change. Alongside this, he is also a social historian with a PhD from <strong>Birkbeck, University of London</strong>.</p><p>In today’s conversation with Dr Susan Hetrick, Nick reflects on his personal journey as well as how philosophical thinking can be applied to the realities of modern work. We discuss what he’s learned from working with organisations trying to change their cultures, what historical case studies can teach us about organisational change, and the kinds of shifts he believes are needed to move toward the ultimate goal of building a more thoughtful, ethical and humane work environment.</p><p><br></p>
February 25, 2026
#6. What We Don’t Say - with Gill Ereaut
<p>Gill Ereaut is a linguist and discourse analyst, and a founding director of Linguistic Landscapes, a research consultancy specialising in the analysis of language in media, corporate and public policy contexts. With a background in applied linguistics, she has spent years examining how institutions construct narratives, frame responsibility, and shape public understanding through the subtle choices embedded in everyday language.</p><p>In this episode, Gill joins Dr Susan Hetrick to explore how organisational culture is created and maintained through words — and silences. We discuss euphemism, crisis language, corporate framing, and the ways institutions protect themselves linguistically when things go wrong. Together, we unpack how power operates not just through policy or hierarchy, but through what feels sayable, reasonable, and professional at work.</p><p><br /></p>
February 16, 2026
#5. Culture By Design - with Alexandra Frean
<p>Alexandra Frean spent 25 years at The Times as a reporter, foreign correspondent and business journalist, working in Paris, New York and Washington, DC. In 2018, she moved into the corporate world, joining a challenger bank as Chief Corporate Affairs Officer during a period of rapid expansion. In this episode with Dr Susan Hetrick, she reflects on scaling a fast-growing company, the practical realities of leadership, and the differences between the worlds of journalism and banking.<br></p>
7 total episodes available
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