Podcast thumbnail for Off The Tools with Wayne Bettess ⚒️

Off The Tools with Wayne Bettess ⚒️

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by Wayne Bettess and Andy Jones

5.0(9 reviews)
166 episodes
Updated Bi-weekly
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34

Podcast Authority

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PoorBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality34
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YouTube0
Engagement85

Podcast Overview

Welcome to the Off The Tools Podcast, where two of the UK's best trade business coaches, Wayne Bettess & Andrew Jones, deliver tons of free value week in week out to help trade business owners level up their business and more importantly themselves. Wayne Bettess & Andrew Jones are passionate entrepreneurs & trade business owners themselves who are committed to personal and professional development. on this channel, Wayne & Andy share their wisdom on mindset, self-development, and offer glimpses into how to create a life that is one of choice and freedom.

Language

🇺🇲

Publishing Since

10/11/2018

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34

Podcast Authority

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PoorBased on show quality, social media presence, reviews, charts, and more
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Engagement85
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Episode Length
47 minutes
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good
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Recent Episodes

Episode thumbnail for #36 Should Your First Hire Be An Engineer Or Admin? Scaling A Trade Business The Smart Way

July 15, 2026

#36 Should Your First Hire Be An Engineer Or Admin? Scaling A Trade Business The Smart Way

<p>In this episode of the <strong>Off The Tools Podcast</strong>, Wayne Bettess and Andy Jones tackle one of the biggest decisions UK tradesmen face when they start to grow:</p><p><strong>Who should your first employee be — an engineer on the tools, or someone in the office?</strong></p><p>Many plumbers, heating engineers, gas engineers, electricians and trades business owners hit the same wall: they’re busy, overwhelmed, doing too much themselves, and running out of time. The natural thought is to hire another tradesman. But is that always the best move?</p><p>Wayne and Andy break down both sides of the argument, looking at when it makes sense to hire a field engineer, when an admin person could be the smarter first hire, and why taking on staff without systems, onboarding, training and proper pricing can quickly create more chaos.</p><p>This episode covers the real-world challenges of scaling a trades business, including managing letting agent work, builder work, private customers, job management software, customer service, reviews, diary control, onboarding, culture, cash flow and freeing yourself from evening admin.</p><p>Inside this episode, we cover:</p><ul><li>When to hire your first engineer</li><li>Why admin might be your best first employee</li><li>How office support can help you win more work</li><li>Why answering the phone properly matters</li><li>How admin staff improve customer experience and reviews</li><li>The hidden costs of taking on field staff</li><li>Why onboarding and culture are vital when hiring</li><li>How to stop doing admin every night after work</li><li>How to free up time without breaking the business</li><li>Why scaling a trade business needs systems, not just more people</li></ul><p>This episode is perfect for self-employed plumbers, heating engineers, electricians, gas engineers and trades business owners who feel maxed out and are wondering how to take the next step.</p><p>If you’re stuck doing the work, answering the phone, quoting at night, chasing customers, managing the diary and trying to grow all at the same time, this episode will help you think clearly about your next hire.</p><p>Find out more about <strong>Off The Tools Alliance</strong>:<br><a href="https://offthetools.co.uk">https://offthetools.co.uk</a></p><p>Book a free discovery call:<br><a href="https://offthetools.co.uk/discovery-call">https://offthetools.co.uk/discovery-call</a></p><p>Access free resources and training:<br><a href="https://offthetools.co.uk/free-resources">https://offthetools.co.uk/free-resources</a></p><p>Listen to more Off The Tools Podcast episodes:<br><a href="https://offthetools.co.uk/podcast">https://offthetools.co.uk/podcast</a></p><p>Your first hire should not just be about getting another pair of hands.</p><p>It should be about creating more time, better systems, stronger customer service, more profit and less chaos.</p><p>Sometimes the smartest first hire is not another tradesman.</p><p>It’s the person who helps you finally run the business properly.</p><p>🔗 Useful Links💥 Key Takeaway</p>

Episode thumbnail for #35 Live Q&A With Wayne & Andy: Pricing, Profit, Leads & Scaling Your Trades Business

July 8, 2026

#35 Live Q&A With Wayne & Andy: Pricing, Profit, Leads & Scaling Your Trades Business

<p>In this live <strong>Off The Tools Q&amp;A</strong>, Wayne Bettess and Andy Jones answer real questions from UK tradesmen about pricing, profit, lead generation, scaling, systems, builders, subcontracting, and how to build a proper trade business.</p><p>This session is packed with practical, no-fluff business coaching for plumbers, heating engineers, electricians, bathroom fitters and trades business owners who want more control, better margins and less chaos.</p><p>Wayne and Andy discuss the common problems holding tradesmen back, including undercharging, working too much for builders, struggling to win private customers, not knowing your numbers, weak profit margins, poor systems, and the challenge of moving from being “just busy” to actually building a profitable business.</p><p>Inside this live Q&amp;A, we cover:</p><ul><li>How to price jobs properly as a UK tradesman</li><li>Why knowing your numbers is essential for profit</li><li>How to use the Off The Tools pricing calculator</li><li>Day rates vs hourly rates</li><li>Why builders and subcontracting work can trap your business</li><li>How to start attracting more private customers</li><li>Primitive marketing ideas for tradesmen</li><li>Lead generation platforms like Checkatrade</li><li>Lifetime customer value and repeat work</li><li>Why charging properly is not optional in 2026</li><li>How to start scaling without breaking the business</li><li>The importance of systems, automations and job management software</li><li>Why surrounding yourself with the right people changes everything</li></ul><p>If you are a plumber, heating engineer, electrician, gas engineer, bathroom fitter or trade business owner who feels stuck, underpaid or unsure how to grow, this episode will give you real-world advice from two trade business owners who are still actively running businesses and coaching tradesmen across the UK.</p><p>Find out more about <strong>Off The Tools Alliance</strong> here:<br><a href="https://offthetools.co.uk?utm_source=chatgpt.com" target="_new" rel="noopener">https://offthetools.co.uk</a></p><p>Access free resources, including the pricing calculator and training:<br><a href="https://offthetools.co.uk/free-resources?utm_source=chatgpt.com" target="_new" rel="noopener">https://offthetools.co.uk/free-resources</a></p><p>Listen to more Off The Tools Podcast episodes:<br><a href="https://offthetools.co.uk/podcast?utm_source=chatgpt.com" target="_new" rel="noopener">https://offthetools.co.uk/podcast</a></p><p>View membership and coaching options:<br><a href="https://offthetools.co.uk/membership-tiers?utm_source=chatgpt.com" target="_new" rel="noopener">https://offthetools.co.uk/membership-tiers</a></p><p>Most tradesmen don’t need more graft.</p><p>They need better pricing, better systems, better margins, better customers and better people around them.</p><p>This live Q&amp;A shows exactly why <strong>business coaching for tradesmen</strong> matters — because the right advice at the right time can save years of stress, wasted money and poor decisions.</p><p>📌 Based on the Off The Tools Live Q&amp;A with Wayne Bettess and Andy Jones. </p><p><br></p>

Episode thumbnail for #34 Should Tradesmen Take Payment Upfront? The Business Owner Mindset Most Tradesmen Avoid

July 1, 2026

#34 Should Tradesmen Take Payment Upfront? The Business Owner Mindset Most Tradesmen Avoid

<p>In this episode of the <strong>Off The Tools Podcast</strong>, Wayne Bettess and Andy Jones dive into one of the most debated topics in the UK trades industry:</p><p><strong>Should plumbers, heating engineers, electricians and trades business owners take payment upfront?</strong></p><p>What starts as a general Off The Tools catch-up quickly turns into a powerful discussion around customer expectations, business owner mindset, pricing, trust, reviews, online reputation, job management software, payment links, deposits and why too many tradesmen leave all the power with the customer.</p><p>Wayne and Andy break down the difference between thinking like a tradesman and thinking like a business owner. They discuss why customers are now comparing businesses differently, why reviews and professional presentation matter more than ever, and how the right systems can make taking payment upfront feel natural, professional and fair.</p><p>This episode is perfect for UK plumbers, heating engineers, gas engineers, electricians, builders and trades business owners who want to protect cash flow, stop chasing payments, reduce admin stress and build a more professional trade business.</p><p>Inside this episode, we cover:</p><ul><li>Why taking payment upfront triggers so many tradesmen</li><li>The difference between deposits, prepayment and payment on completion</li><li>How reviews and online presence build customer trust</li><li>Why one-man-band thinking can limit your business</li><li>How payment links and job management software streamline admin</li><li>Why customers have more power when you invoice after the job</li><li>The risk of doing boiler installs, fault finds or call-outs with no money upfront</li><li>How to position your business so customers compare apples with oranges</li><li>Why professional systems help tradesmen charge properly and get paid faster</li></ul><p>If you’re still chasing invoices, waiting weeks to be paid, or scared to ask customers for money upfront, this episode will challenge the way you run your business.</p><p>Find out more about <strong>Off The Tools Alliance</strong> here: <a href="https://offthetools.co.uk/?utm_source=chatgpt.com" target="_new" rel="noopener">offthetools.co.uk</a></p><p>Explore membership and coaching options here: <a href="https://offthetools.co.uk/membership-tiers?utm_source=chatgpt.com" target="_new" rel="noopener">Off The Tools Membership Plans</a></p><p>Book a free call or get in touch here: <a href="https://www.offthetools.co.uk/contact?utm_source=chatgpt.com" target="_new" rel="noopener">Contact Off The Tools</a></p><p>Off The Tools provides no-nonsense business coaching for UK tradesmen, including plumbers, electricians, builders and gas engineers, with support around pricing, systems, marketing, software and getting off the tools. </p><p>📌 Based on the Off The Tools Podcast discussion around payment upfront, trade business systems, customer trust, reviews, payment links and business owner mindset.</p><p>🔗 Useful Links</p>

166 total episodes available

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What is Off The Tools with Wayne Bettess ⚒️?

Welcome to the Off The Tools Podcast, where two of the UK's best trade business coaches, Wayne Bettess & Andrew Jones, deliver tons of free value week in week out to help trade business owners level up their business and more importantly themselves.

Wayne Bettess & Andrew Jones are passionate entrepreneurs & trade business owners themselves who are committed to personal and professional development. on this channel, Wayne & Andy share their wisdom on mindset, self-development, and offer glimpses into how to create a life that is one of choice and freedom.

How often does this podcast release new episodes?

This podcast updates bi-weekly.

Where can I listen to this podcast?

This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Information about guest appearances is not available.

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