Office Hours for Practice Owners is the go-to podcast for healthcare practice owners who want to start, grow, protect, and eventually exit their businesses with more clarity and confidence. Hosted by attorney and healthcare business advisor Justin Marti, the show breaks down the legal and strategic issues that matter most to practice owners — from ownership, compliance, and contracts to scaling, buying, selling, and structuring a practice for long-term success. If you want practical insights that make law simple and help you make smarter business decisions, listen to Office Hours for Practice Owners.
Office Hours For Practice Owners
Claim This Podcastby Justin Marti
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14 episodes
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Podcast Overview
Office Hours for Practice Owners is the go-to podcast for healthcare practice owners who want to start, grow, protect, and eventually exit their businesses with more clarity and confidence. Hosted by attorney and healthcare business advisor Justin Marti, the show breaks down the legal and strategic issues that matter most to practice owners — from ownership, compliance, and contracts to scaling, buying, selling, and structuring a practice for long-term success. If you want practical insights that make law simple and help you make smarter business decisions, listen to Office Hours for Practice Owners.
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Publishing Since
3/26/2026
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Recent Episodes
June 23, 2026
Not All Capital Is Created Equal: Inside Princeton Medspa Partners
<p><strong>Not All Capital Is Created Equal: Inside Princeton Medspa Partners </strong>with CEO Matt Slaine</p><p>In this episode of Office Hours, host Justin Marti of Marti Law Group sits down with Matt Slaine, who joined Princeton Medspa Partners as CEO in 2025. Matt brings more than 20 years across financial services, retail, hospitality, and health and wellness, and a track record of building at scale. </p><p>He previously led OT Growth Partners, one of the largest private equity-sponsored Orangetheory Fitness operators in the country (60 studios and over 20,000 members across four states), and Quality Restaurant Group, a multi-brand platform spanning roughly 350 restaurants in 15 states. </p><p>He started his career in finance at Deutsche Bank and Goldman Sachs and holds a B.A. from Dartmouth College and an MBA from NYU Stern. That blend of operator and investor experience shapes his central message: not all capital is created equal, and the wrong money can magnify problems rather than solve them. </p><p>For practice owners weighing a partnership, this is a practical look at why private equity is chasing med spas, how to get ready, and how to choose the right partner, not just the biggest check.</p><h1><strong>What You'll Learn in This Episode</strong></h1><ul><li>Why "not all capital is created equal," and how the wrong money can magnify the problems in your business instead of fixing them</li><li>How to read the private equity boom in medical aesthetics, and what is actually driving the wave of investment</li><li>The land grab trap: why opening unit after unit can quietly cannibalize the locations that already work</li><li>What a med spa readiness scorecard looks like, and the questions to answer before you ever go to market</li><li>Why the equity rollover may be the most overlooked wealth builder in a deal, and how cultural fit can make or break a partnership</li></ul><br/><h1></h1><p><strong>Timestamps (Audio)</strong></p><p>[00:00] Intro</p><p>[01:46] From Dartmouth to the Trading Floor</p><p>[06:27] Why Operators Make Better Advisors</p><p>[09:09] Not All Capital Is Created Equal</p><p>[11:03] The Consumerization of Healthcare</p><p>[14:24] Keeping Local Trust at National Scale</p><p>[17:48] The Private Equity Fear, Reframed</p><p>[19:37] The Land Grab Trap</p><p>[24:08] Are You Actually Ready to Partner?</p><p>[26:30] What It Feels Like to Lose Your Name</p><p>[29:18] Big Slice or Bigger Pie: The Equity Rollover</p><p>[35:03] The Airplane Test for Choosing a Partner</p><h1><strong>Resources Mentioned</strong></h1><ul><li>Princeton Medspa Partners (PMP): national med spa platform led by CEO Matt Slaine</li><li>Marti Law Group: Justin Marti's firm advising healthcare and practice owners</li><li>OT Growth Partners: one of the largest private equity-sponsored Orangetheory Fitness operators, previously led by Matt</li><li>Orangetheory Fitness: the membership-based fitness brand from Matt's multi-unit operating background</li><li>Quality Restaurant Group: multi-brand restaurant platform Matt previously led, spanning roughly 350 restaurants in 15 states</li><li>Dartmouth College: Matt's undergraduate alma mater</li><li>NYU Stern School of Business: where Matt earned his MBA</li><li>Deutsche Bank and Goldman Sachs: where Matt began his finance career</li><li>Ideal Image: cited as an early attempt at a national aesthetics platform in laser hair removal</li><li>Med Spa Readiness Scorecard: PMP's self-assessment tool for owners weighing a partnership</li><li>Corporate Practice of Medicine: the legal doctrine shaping how aesthetics businesses must be structured</li></ul><br/><h1><strong>Connect with Matt Slaine</strong></h1><p><strong>Website: </strong><u><a href="https://princetonmedspapartners.com/" rel="noopener noreferrer" target="_blank">princetonmedspapartners.com</a></u></p><p><strong>LinkedIn: </strong><u><a href="https://www.linkedin.com/in/mattslaine/" rel="noopener noreferrer" target="_blank">linkedin.com/in/mattslaine</a></u></p><p>You can also submit a message through the Princeton Medspa Partners website and it will reach Matt directly.</p><h1><strong>Connect with Justin Marti</strong></h1><p><strong>LinkedIn: </strong><u><a href="https://www.linkedin.com/in/justinmarti" rel="noopener noreferrer" target="_blank">linkedin.com/in/justinmarti</a></u></p><p><strong>Email: </strong><u><a href="mailto:justin@martilawgroup.com" rel="noopener noreferrer" target="_blank">justin@martilawgroup.com</a></u></p><p><strong>Website: </strong><u><a href="https://martilawgroup.com" rel="noopener noreferrer" target="_blank">martilawgroup.com</a></u></p>
June 16, 2026
What 70,000 Dental Practices Reveal About Retention, Case Acceptance, and AI
<h1><strong>What 70,000 Dental Practices Reveal About Retention, Case Acceptance, and AI</strong></h1><p>with Ali Hyatt of Henry Schein One</p><p></p><p> Justin Marti welcomes Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One, for a data-rich look at what’s actually happening inside dental practices today. Ali oversees growth and customer experience across the entire organization (sales, marketing, onboarding, implementation, training, customer success, and account management), giving her a rare, end-to-end vantage point into how modern dental organizations operate. A UPenn graduate with an MBA from Dartmouth’s Tuck School of Business, she built her career at the intersection of healthcare innovation, growth strategy, and emerging technology, including years in telehealth at Amwell. Drawing on Henry Schein One’s Catalyst Index, built from roughly 5,000 practices and visibility into nearly 70,000 nationwide, Ali unpacks a counterintuitive finding: no-show and cancellation rates are improving, yet patient retention is slipping. The conversation digs into where emerging DSOs should focus, how AI is reshaping the front desk and the operatory, and why the path to growth almost always starts at the clinical moment.</p><h2><strong>What You’ll Learn in This Episode</strong></h2><ul><li>Why falling cancellation rates can mask a retention problem, and what the top 10% of practices do differently</li><li>How standardized scheduling and confirmation workflows quietly protect revenue at scale</li><li>The collection-rate gap (95% vs. 98%) that decides whether your hard work actually gets paid</li><li>Why patients “delay what they don’t understand”: how to close the case-acceptance gap between 45% and 75%</li><li>Where AI is already earning its keep: ambient voice notes, second-opinion imaging, and front-desk scheduling agents</li><li>The 2–3 focus areas emerging DSOs should prioritize before trying to do everything at once</li></ul><br/><h2></h2><h2><strong>Timestamps — Audio (+13s offset)</strong></h2><p>[00:00] Intro</p><p>[01:58] From Telehealth to Dental: Ali’s Path</p><p>[04:32] Inside the Catalyst Index: Data From 70,000 Practices</p><p>[06:12] The Retention Paradox</p><p>[07:18] Why Schedule Reliability Wins</p><p>[09:15] Holding SOPs Together at Scale</p><p>[10:49] Getting Paid: The Image Verify Edge</p><p>[13:19] Why Patients Delay Treatment</p><p>[16:07] Closing the Case Acceptance Gap</p><p>[17:26] AI in the Operatory and at the Front Desk</p><p>[23:21] Where Emerging DSOs Should Focus</p><p>[24:53] The MCP Layer and What Comes Next</p><p>[31:19] Where to Find the Catalyst Index</p><p></p><h2><strong>Resources Mentioned</strong></h2><ul><li>Henry Schein One — <u><a href="https://www.henryscheinone.com/" rel="noopener noreferrer" target="_blank">HenryScheinOne.com</a></u></li><li>Dentrix Ascend — <u><a href="https://www.dentrixascend.com" rel="noopener noreferrer" target="_blank">DentrixAscend.com</a></u></li><li>Henry Schein One Catalyst Index — 2026 Catalyst Index for DSOs (annual practice-performance report) — <u><a href="https://www.henryscheinone.com/insights/ebook/2026-catalyst-index-for-dsos/" rel="noopener noreferrer" target="_blank">View report</a></u></li><li>Image Verify (claim-readiness imaging tool via Dentrix Ascend)</li><li>Ambient AI voice notes / clinical documentation</li><li>MCP layer in Dentrix Ascend (production-focus AI, in beta)</li><li>CareCredit (patient financing)</li><li>Amwell (telehealth — Ali’s prior company)</li><li>Thrive Live (Henry Schein One annual event)</li><li>Claude by Anthropic (AI assistant referenced)</li><li>Curodont (referenced in audio as a non-drill caries treatment — product name approximate; flag for verification)</li></ul><br/><h2><strong>Connect with Ali Hyatt</strong></h2><ul><li>Title: Chief Customer and Growth Officer, Henry Schein One</li><li>LinkedIn: <u><a href="https://www.linkedin.com/in/alirobbinshyatt/" rel="noopener noreferrer" target="_blank">linkedin.com/in/alirobbinshyatt</a></u></li><li>Company: Henry Schein One — <u><a href="https://www.henryscheinone.com/" rel="noopener noreferrer" target="_blank">HenryScheinOne.com</a></u></li><li>Practice management platform: <u><a href="https://www.dentrixascend.com" rel="noopener noreferrer" target="_blank">DentrixAscend.com</a></u></li><li>Catalyst Index report: <u><a href="https://www.henryscheinone.com/insights/ebook/2026-catalyst-index-for-dsos/" rel="noopener noreferrer" target="_blank">2026 Catalyst Index for DSOs</a></u></li></ul><br/><h2><strong>Connect with Justin Marti</strong></h2><ul><li>LinkedIn: <u><a href="https://www.linkedin.com/in/justinmarti" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/justinmarti</a></u></li><li>Email: <u><a href="mailto:justin@martilawgroup.com" rel="noopener noreferrer" target="_blank">justin@martilawgroup.com</a></u></li><li>Website: <u><a href="https://martilawgroup.com" rel="noopener noreferrer" target="_blank">martilawgroup.com</a></u></li></ul><br/><p></p>
June 9, 2026
DSO or Doctor-to-Doctor? How to Exit Your Dental Practice the Right Way — with Matt Sutton & Andrew Kobylski of McLerran & Associates
<p>Host Justin Marti of Marti Law Group sits down with Matt Sutton and Andrew Kobylski of McLerran & Associates, one of the country's leading dental-specific sell-side brokerages. Matt brings over 20 years in the dental space as a banker, broker, and former VP of Business Development for a fast-growing, PE-backed orthodontic DSO, while Andrew — a former healthcare-focused wealth advisor and CFP — leads valuation and transition advisory work across both the private and DSO markets. Together they unpack the real difference between selling to a fellow dentist and affiliating with a DSO, why the “why” behind your exit matters as much as the dollars, and what today's market is actually rewarding. If you're a practice owner who wants to exit on your terms — not leave money (or your sanity) on the table — this conversation is your roadmap.</p><h2><strong>What You'll Learn in This Episode</strong></h2><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>Why the smartest sellers get a valuation three to five years before they plan to exit — and what that head start lets you fix</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>How DSO deals and doctor-to-doctor sales really differ across valuation, work-back expectations, and tax treatment</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>The reason a headline multiple can be deeply misleading — and why your true, defensible EBITDA matters far more</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>What's driving today's seller's market on the private side, and what cooled the DSO gold rush after 2023</li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>How to spot a deal structure padded with unattainable earn-ups before you sign the letter of intent</li></ol><br/><h2><strong>Timestamps</strong></h2><p>[00:00] Intro</p><p>[01:28] Two operators, one mission: meet Matt & Andrew</p><p>[04:24] Why McLerran keeps everything in-house</p><p>[08:03] Selling with the end in mind: the fiduciary approach</p><p>[13:05] The half of your exit nobody talks about — your “why”</p><p>[16:07] Equity structures and the power of optionality</p><p>[17:50] Why the private market has never been stronger</p><p>[20:37] The valuation you should've gotten three years ago</p><p>[24:07] After the gold rush: the DSO “hangover”</p><p>[32:45] Multiples lie. EBITDA doesn't.</p><p>[34:34] The $17M offer that wasn't</p><p>[40:22] How to work with McLerran</p><p><br></p><h2><strong>Resources Mentioned</strong></h2><ol><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span>McLerran & Associates — <u><a href="https://dentaltransitions.com/" rel="noopener noreferrer" target="_blank">DentalTransitions.com</a></u></li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span><br></li><li data-list="bullet"><span class="ql-ui" contenteditable="false"></span><br></li></ol><br/><h2><strong>Connect with Matt Sutton & Andrew Kobylski</strong></h2><p><strong>Website: </strong><u><a href="https://dentaltransitions.com/" rel="noopener noreferrer" target="_blank">https://dentaltransitions.com/</a></u></p><p><strong>Matt Sutton on LinkedIn: </strong><u><a href="https://www.linkedin.com/in/contactsutton/" rel="noopener noreferrer" target="_blank">linkedin.com/in/contactsutton</a></u></p><p><strong>Andrew Kobylski on LinkedIn: </strong><u><a href="https://www.linkedin.com/in/andrew-kobylski-cfp%C2%AE-56a050127/" rel="noopener noreferrer" target="_blank">linkedin.com/in/andrew-kobylski</a></u></p><p><strong>Email: </strong>matt@dentaltransitions.com | andrew@dentaltransitions.com</p><p>Free discovery calls are available daily through the McLerran website.</p><h2><strong>Connect with Justin Marti</strong></h2><p><strong>LinkedIn: </strong><u><a href="https://www.linkedin.com/in/justinmarti" rel="noopener noreferrer" target="_blank">linkedin.com/in/justinmarti</a></u></p><p><strong>Email: </strong>justin@martilawgroup.com</p><p><strong>Website: </strong><u><a href="https://martilawgroup.com" rel="noopener noreferrer" target="_blank">martilawgroup.com</a></u></p>
14 total episodes available
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