Podcast thumbnail for PAC's All Access Pass Podcast

PAC's All Access Pass Podcast

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by Elizabeth Woodcock

5.0(33 reviews)
43 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
39

Podcast Authority

Beta
PoorBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality49
Social0
YouTube0
Engagement71

Podcast Overview

Join Patient Access Collaborative Founder and Executive Director, Elizabeth Woodcock, as she guides you through some of the most relevant conversations taking place in the Access world today. Take a behind-the-scenes look at all things access in the ambulatory enterprise. Here, patient access leaders from academic health systems and industry experts share their expertise on hot topics in access including best practices, process development, organizational dynamics, technological innovation, and patient experience.

Language

🇺🇲

Publishing Since

6/29/2023

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39

Podcast Authority

Beta
PoorBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality49
Social0
YouTube0
Engagement71
6
Excellent Areas
2
Good Performance
11
Growth Opportunities
excellent
Episode Length
32 minutes
Performing excellently!
good
Show Experience
34 episodes over 2.2 years

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needs improvement
Publishing Consistency
Every 24 days

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Recent Episodes

Episode thumbnail for When Access Failures Become Safety Events

June 15, 2026

When Access Failures Become Safety Events

<p>Patient safety is often associated with what happens inside the exam room, operating room, or hospital bedside. But what if one of the greatest threats to patient safety occurs long before a patient ever receives care?</p><p><br />In this thought-provoking episode of All-Access Pass, Elizabeth Woodcock sits down with Dr. Victor Hassid, Associate Vice President of Access Services and Professor of Plastic Surgery at UT MD Anderson Cancer Center, to discuss his groundbreaking JAMA article, Patient Safety Begins with Access. Together, they explore the powerful argument that delays, barriers, and failures in patient access should be viewed not simply as operational challenges, but as patient safety events. Dr. Hassid shares how fragmented referral processes, scheduling barriers, authorization delays, and care coordination failures can directly impact diagnosis, treatment, and patient outcomes. The conversation also examines the concepts of visibility, accountability, high reliability organizations, and the critical role of data in identifying and preventing access-related harm.<br />Tune in to hear discussions on patient safety, access-related harm, high reliability principles, referral and scheduling barriers, access performance metrics, patient advocacy, health equity, and the future of treating access as a core component of quality and safety in healthcare.</p>

Episode thumbnail for Access in the Wild: Conversations from the Future of Access

May 26, 2026

Access in the Wild: Conversations from the Future of Access

<p>Recorded live at the 2026 Patient Access Collaborative Symposium in Columbus, Ohio, this special episode of the All Access Pass Podcast brings listeners into the conversations shaping the future of patient access. From nurse triage and children’s access to AI, physician engagement, operational strategy, and patient experience, leaders from across the country reflect on the challenges, ideas, and innovations redefining healthcare’s front door — and the next generation working to move it forward.</p>

Episode thumbnail for Spotlight on OSU Wexner Medical Center: Clarity is Everything

April 15, 2026

Spotlight on OSU Wexner Medical Center: Clarity is Everything

<p>In this episode, we feature <a href="https://www.linkedin.com/company/18516804/admin/page-posts/published/#">The Ohio State University Wexner Medical Center</a>, host of the Patient Access Collaborative’s 2026 Symposium, as they share how they transformed access from fragmented visibility to enterprise accountability. By focusing on the behaviors that drive performance, aligning incentives, and evolving their access center, OSU has built a model that connects strategy to execution. </p><p><br></p><p>Guests <a href="https://www.linkedin.com/company/18516804/admin/page-posts/published/#">James Kern</a>, MBA, Senior Director of Access and Capacity Management, Dr. <a href="https://www.linkedin.com/company/18516804/admin/page-posts/published/#">Jonathan Parsons</a>, Medical Director of Ambulatory Services and Executive Vice Chair of Clinical Affairs, Department of Medicine, <a href="https://www.linkedin.com/company/18516804/admin/page-posts/published/#">Kristin Geiger</a>, Associate Director of Patient Access, and <a href="https://www.linkedin.com/company/18516804/admin/page-posts/published/#">Lois Bernhardt</a>, DPT, MBA, Director of Capacity Management, join to elaborate on their great work. </p><p><br></p><p>This conversation offers a powerful look at how access can serve as a lever for growth, patient experience, and system performance - and what it takes to make that vision real. Tune in to hear how one leading health system is redefining access through behavior, data, incentives, and technology.</p>

43 total episodes available

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Frequently asked questions

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What is PAC's All Access Pass Podcast?

Join Patient Access Collaborative Founder and Executive Director, Elizabeth Woodcock, as she guides you through some of the most relevant conversations taking place in the Access world today. Take a behind-the-scenes look at all things access in the ambulatory enterprise. Here, patient access leaders from academic health systems and industry experts share their expertise on hot topics in access including best practices, process development, organizational dynamics, technological innovation, and patient experience.

How often does this podcast release new episodes?

This podcast updates bi-weekly.

Where can I listen to this podcast?

This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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