PAC's All Access Pass Podcast

About PAC's All Access Pass Podcast

Join Patient Access Collaborative Founder and Executive Director, Elizabeth Woodcock, as she guides you through some of the most relevant conversations taking place in the Access world today. Take a behind-the-scenes look at all things access in the ambulatory enterprise. Here, patient access leaders from academic health systems and industry experts share their expertise on hot topics in access including best practices, process development, organizational dynamics, technological innovation, and patient experience.

Publisher

Elizabeth Woodcock

Category

health & fitness

Language

en

Explicit

No

First episode

29 Jun 2023

Latest episode

15 Sept 2026

Latest episodes

47 episodes in the feed.

1. 

   15 Sept 2026

   Access for All: How Cooper University Health Care Builds Systems Around Patients

   When health care leaders say, "Our patients are different," it can become a reason to accept barriers as inevitable. Cooper University Health Care takes a different approach: keep the standard for access high, then adapt the system to meet patients where they are. Elizabeth Woodcock speaks with Cooper's access leadership team: Franziska Jovin, MD, MMM, Vice President, Medical Affairs; Joshua Bosire, Vice President and Chief Data and Analytics Officer and Vice President, Enterprise Access; and Carla Truell, Director of Operations. They discuss centralized scheduling and capacity management, digital transformation, transportation support, data-informed template strategies, and specialized care coordination for patients with disabilities. The conversation offers a practical reminder that access is more than answering a phone call. It is helping every patient get the care or answer they need.

2. 

   15 Aug 2026

   Access as a Value Driver: Connecting Access to Value-Based Care

   Host Elizabeth Woodcock interviews Dr. Michael Kraft, Dr. Stephanie Mills, and Natalie McCall, MSHCT, about how patient access drives value-based care outcomes and financial impact.

3. 

   26 Jul 2026

   From Research to Reality: Automated Waitlists

   Elizabeth Woodcock, Molly Siegel, and Chris Profeta share research insights on implementing successful automated waitlists for ambulatory appointment scheduling, offering practical strategies for access leaders.

Who has been a guest on PAC's All Access Pass Podcast

Names identified in recent episode analyses. Showing up to five guests.

• Dr Michael Kraft
• Dr Stephanie Mills
• Natalie McCall
• Molly Siegel
• Chris Profeta

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

15 ratings

Spotify

5.0 / 5

23 ratings

Podcast Authority Score: 39 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

49

Social presence

0

YouTube

0

Engagement

71

Contact PAC's All Access Pass Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

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Questions about PAC's All Access Pass Podcast