Welcome to StaffBuffalo’s Pain Points Podcast, your go-to source for insightful conversations around the pain points businesses and people face in today's workplace! Our staffing, recruiting, and human resources firm delves deep into the pain points that organizations encounter across various domains. We tackle business pain points head-on, leveraging our knowledge and expertise to talk through potential solutions and explore the intricacies of Talent Acquisition, Recruiting, Marketing, Human Resources, and more! Join us as we engage in real world discussions that not only shed light on the many hurdles businesses encounter, but also on how you can overcome hurdles through the People side of your business. Hear from our team of seasoned professionals, industry experts, thought leaders, and guests! We bring you real stories, practical strategies, and the latest trends in the world of recruiting, staffing, and human resources!
Pain Points
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Podcast Overview
Welcome to StaffBuffalo’s Pain Points Podcast, your go-to source for insightful conversations around the pain points businesses and people face in today's workplace! Our staffing, recruiting, and human resources firm delves deep into the pain points that organizations encounter across various domains. We tackle business pain points head-on, leveraging our knowledge and expertise to talk through potential solutions and explore the intricacies of Talent Acquisition, Recruiting, Marketing, Human Resources, and more! Join us as we engage in real world discussions that not only shed light on the many hurdles businesses encounter, but also on how you can overcome hurdles through the People side of your business. Hear from our team of seasoned professionals, industry experts, thought leaders, and guests! We bring you real stories, practical strategies, and the latest trends in the world of recruiting, staffing, and human resources!
Language
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Publishing Since
2/15/2024
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Recent Episodes
June 9, 2026
Illuminating Brilliance: Pain Points of Helping Others Reach Their Potential
<p>In this episode, Lauren Lewis sits down with Patti Stephen, President of Buffalo Prep and CEO & Co-Founder of C3 Community, for a conversation about leadership, educational equity, workplace culture, and what it means to truly help people thrive. </p><p>Patti shares her incredible journey from joining Buffalo Prep nearly two decades ago as a part-time special events coordinator to leading one of Western New York's most impactful nonprofit organizations. Along the way, she discovered a passion for creating environments where people feel valued, connected, and empowered to reach their full potential. </p><p>Together, Lauren and Patti discuss: </p><ul><li>The Pain Points of stepping into leadership before feeling fully prepared </li></ul><ul><li>Building a culture rooted in kindness, trust, and connection </li></ul><ul><li>Why people want to know they matter and that their work has value </li></ul><ul><li>The role positive psychology plays in leadership and well-being </li></ul><ul><li>Supporting employees, students, and families as whole people </li></ul><ul><li>Creating workplaces where people feel cared for, capable, and connected </li></ul><ul><li>The importance of educational equity and expanding opportunities for students </li></ul><ul><li>How C3 Community is helping organizations build stronger workplace cultures </li></ul><p>Patti also shares the story behind Buffalo Prep's incredible growth, from serving a few hundred students to supporting nearly 800 scholars through academic, wellness, leadership, and equity-focused programming. </p><p>One of the most powerful themes throughout this conversation is the idea of "illuminating brilliance." Patti believes everyone has unique strengths and potential. Sometimes people simply need the right environment, support system, and encouragement to discover it. </p><p>Whether you are leading a team, navigating a career transition, or looking for ways to create a stronger culture within your organization, this episode is full of practical insights and inspiring perspective. </p><p>💼 Connect with Patti Stephen, Buffalo Prep & C3 Community </p><p>Website: buffaloprep.com <br>Website: c3community.com <br>LinkedIn: Patti Stephen </p><p>🤝 Connect with StaffBuffalo & Pain Points Podcast </p><p>Website: staffbuffalo.com <br>More Episodes: staffbuffalo.com/painpoints</p>
May 26, 2026
Career Growth, Culture and Community: Pain Points of Building Purposeful Work
<p>In this episode, Lauren Lewis visits Say Yes Buffalo and sits down with Collin Gehl, Chief Human Resources Officer, for a conversation about career growth, nonprofit leadership, workforce development, and the importance of helping people see what is possible for themselves. </p><p>Collin shares his journey from earning an English degree at UB to finding his way into human resources through nonprofit work, organizational leadership, and a passion for helping people grow. His path was anything but traditional, and that is exactly what makes this conversation so relatable. </p><p>Together, Lauren and Collin discuss: </p><ul><li>Why career paths are rarely linear </li></ul><ul><li>The importance of mentorship and professional development </li></ul><ul><li>Building trust as an HR leader </li></ul><ul><li>How workplace culture impacts retention and employee satisfaction </li></ul><ul><li>Why employees need career conversations, not just job descriptions </li></ul><ul><li>Supporting staff as people first, workers second </li></ul><ul><li>The importance of leadership development inside organizations </li></ul><ul><li>How Say Yes Buffalo is helping students from early education through workforce development </li></ul><ul><li>The impact of apprenticeship programs and career exposure opportunities </li></ul><p>Collin also talks about how Say Yes Buffalo has grown over the years and the incredible work the organization is doing to support students and families throughout Buffalo and now Niagara Falls. </p><p>What really stands out in this episode is the focus on people. Whether it is supporting employees, mentoring emerging leaders, or helping students discover career opportunities, the conversation keeps coming back to the same idea: people thrive when someone believes in them and gives them the tools to succeed. </p><p>If you are navigating your own career path, leading a team, or thinking about workplace culture and employee growth, this episode is packed with insight and perspective. </p><p>💼 Connect with Say Yes Buffalo & Collin Gehl </p><p>Website: sayyesbuffalo.org <br>LinkedIn: Collin Gehl </p><p>🤝 Connect with StaffBuffalo & Pain Points Podcast </p><p>Website: staffbuffalo.com <br>More Episodes: staffbuffalo.com/painpoints</p>
May 12, 2026
International Business, Risk and Reinvention: Pain Points of Evolving Through Change
<p>In this episode, Maggie Shea sits down with David Herer, former CEO of ABC-Amega, for a conversation that spans generations of business, international expansion, family dynamics, and what it really takes to lead through uncertainty. </p><p>David shares the incredible story of how his family business started during the Great Depression and eventually evolved into an internationally recognized company serving major organizations around the world. </p><p>From building relationships overseas to navigating leadership transitions inside a family business, David gives an honest look at the highs and lows that came with leading a company for decades. </p><p>Together, Maggie and David discuss: </p><ul><li><p>The challenges of working in a multi-generation family business </p></li></ul><ul><li><p>Growing a company internationally before modern technology existed </p></li></ul><ul><li><p>Building trust and relationships across different countries and cultures </p></li></ul><ul><li><p>Navigating conflict between family and business decisions </p></li></ul><ul><li><p>The importance of bringing in outside advisors and leadership support </p></li></ul><ul><li><p>What happens when major clients suddenly disappear </p></li></ul><ul><li><p>Managing through difficult economic periods and uncertainty </p></li></ul><ul><li><p>Knowing when it is time to step away and sell a business </p></li></ul><p>David also shares stories about traveling internationally with his father, building global partnerships, and eventually helping lead ABC-Amega to national recognition, including receiving the President’s <a href="https://management.buffalo.edu/about/alumni-success.host.html/content/shared/mgt/students-faculty-alumni/alumni-success/david-herer.detail.html?utm_source=chatgpt.com" target="_blank" rel="noreferrer noopener"><u>“E Star” Award</u></a> for export service excellence. </p><p>What makes this episode so interesting is how honest it is. It is not just about success. It is about pressure, responsibility, family relationships, and learning how to adapt over time. </p><p>If you are part of a family business, leading a company through change, or thinking about long-term succession planning, this conversation is full of lessons you can take with you. </p><p> </p><p>💼 Connect with David Herer & ABC-Amega </p><p>LinkedIn: David Herer </p><p> </p><p>🤝 Connect with StaffBuffalo & Pain Points Podcast </p><p>Website: staffbuffalo.com <br>More Episodes: staffbuffalo.com/painpoints </p>
71 total episodes available
Recent guests on Pain Points
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Christine Mathieu
Guest
Sheri Scavone
Guest
James Brand
Guest
Kristen Huffcut
Guest
Carmelo Morreale
Guest
Carm Morreale
Guest
Christina Pearl
Guest
Amy Gurske
Guest
Justin Cuviello
Guest
Kyle Cuviello
Guest
Brittany Frey
Guest
Candice Miller
Guest
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- What is Pain Points?
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This podcast updates weekly.
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This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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