Welcome to the Pet Boarding and Daycare Podcast, the show that shares the secrets to unleashing the next phase of your pet business growth.
Pet Boarding and Daycare Podcast with Dominic Hodgson
Claim This Podcastby Barkleigh Productions
5.0(18 reviews)
130 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
64
Podcast Authority
BetaGoodBased on show quality, social media presence, reviews, charts, and more
Quality94
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YouTube0
Engagement85
Podcast Overview
Welcome to the Pet Boarding and Daycare Podcast, the show that shares the secrets to unleashing the next phase of your pet business growth.
Language
🇺🇲
Publishing Since
1/24/2024
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64
Podcast Authority
BetaGoodBased on show quality, social media presence, reviews, charts, and more
Quality94
Social0
YouTube0
Engagement85
8
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excellent
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Every 7 days
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86 episodes over 1.6 years
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Recent Episodes
July 15, 2026
Ep. 129 – EBITDA Explained: Six Crucial Letters That Will Transform The Profitability of Your Pet Resort
<p class="wp-block-paragraph">Are you measuring the success of your business by how many dogs you can squeeze into daycare next week when you should really be asking how valuable your business is becoming?</p> <p class="wp-block-paragraph">Have you ever wondered why some pet businesses are worth millions of dollars while others, despite generating similar revenue, struggle to make any real profit?</p> <p class="wp-block-paragraph">And what if the biggest opportunity in your business isn’t finding more customers but building the assets that make every customer more valuable?</p> <p class="wp-block-paragraph">In this week’s episode of the Pet Boarding & Daycare Podcast, Dom is joined by business valuation expert Teija Heikkilä from Pet Vet M&A to unpack one of the most important numbers in business: EBITDA – Which stands for Earnings Before Interest Taxes Depreciation and <strong>A</strong>mortization.</p> <p class="wp-block-paragraph">It might not be the most exciting acronym you’ll ever hear, but as Teija explains, it’s the figure that determines how profitable, bankable and ultimately valuable your business really is. Whether you’re planning to sell in five years or never intend to sell at all, understanding EBITDA changes the way you make decisions.</p> <p class="wp-block-paragraph">After the interview, Dom takes the conversation one step further by explaining why you don’t improve EBITDA directly. Instead, you improve the assets that create it. From premium pricing and memberships to marketing systems, automation, client experience and recurring revenue, Dom shares the practical ways daycare owners can build businesses that are more profitable today and significantly more valuable tomorrow.</p> <p class="wp-block-paragraph">In this episode, you’ll discover:</p> <ul class="wp-block-list"> <li><strong>Why EBITDA Is the Number That Really Matters</strong> – Teija explains why buyers, lenders and investors focus on EBITDA rather than revenue.</li> <li><strong>The Funnel That Drives Business Value</strong> – How every decision you make, from pricing to staffing, eventually shows up in your bottom line.</li> <li><strong>Why Assets Beat Sales</strong> – Dom explains why building marketing, pricing and system assets creates long-term growth.</li> <li><strong>The Hidden Cost of Underpricing</strong> – Why raising prices isn’t just about making more money today, but building a more valuable business.</li> <li><strong>How Memberships Create Predictability</strong> – Why recurring revenue makes your business easier to run and far more attractive to future buyers.</li> <li><strong>Thinking Like a CEO</strong> – The mindset shift from chasing more dogs to creating a business that grows in value year after year.</li> </ul> <p class="wp-block-paragraph">Huge thanks to this week special guest Teija Heikkilä. Find out more about Pet Vet MA by going to <a href="https://www.petvetsales.com/">PetVetSales.com</a></p> <p>Thanks also to our sponsor, Focus Answering Service. Remember, every missed call is a missed revenue opportunity; protect your reputation and scale your business with 24/7 live call support. <a href="https://focustele.com/">focustele.com</a></p> <p>Want to plug the Enrichment University program into your facility? Click <a href="https://www.petbusinessmarketing.com/enrichu">here</a> to enroll now</p> <p>Want to work with the World Leading Pet Business Coach? Add your name to the waitlist for Dom’s Exclusive coaching program The Dog Daycare Success Academy now by clicking <a href="https://www.petbusinessmarketing.com/successacademy">here</a>.</p> <p class="wp-block-paragraph">Episode Highlights</p> <p class="wp-block-paragraph">[01:16] – Dom previews a value-packed episode focused on EBITDA and building a more valuable business.<br />[04:26] – Dog News: The weirdest things dogs have eaten… and how to turn the story into valuable marketing.<br />[09:51] – A dog survives being swept 800 metres out to sea, and the enrichment lesson hidden inside the story.<br />[11:48] – Dom shares what he’s planning for the second half of the year, including new presentations and DDSA events.<br />[14:35] – Teija Heikkilä explains what EBITDA is and why it affects every aspect of your business.<br />[16:38] – Why every business decision should be filtered through one simple question: “Will this improve EBITDA?”<br />[20:28] – How EBITDA is calculated and why owner-operated businesses require careful adjustments.<br />[30:00] – The authority-building assets every premium pet business should be creating.<br />[33:15] – Memberships, recurring revenue and why predictable income increases business value.<br />[34:44] – Automation, CRM systems and building a business that works even when you’re not.</p>
July 8, 2026
Ep. 128 – The Power of the Pet Business Pause: Why Taking Time Off Makes You a Better Business Owner
<p class="wp-block-paragraph">Do you ever feel guilty stepping away from your business because you’re convinced everything will fall apart without you?</p> <p class="wp-block-paragraph">Have you been so busy firefighting that you haven’t stopped to think about where your business is actually heading?</p> <p class="wp-block-paragraph">And what if the biggest breakthrough in your business this year doesn’t come from working harder but from not working?</p> <p class="wp-block-paragraph">In this week’s episode of the Pet Boarding & Daycare Podcast, Dom returns from a week away in Menorca with an important reminder for every pet business owner. After completely switching off for seven days — no emails, no social media and not even a laptop in sight — Dom reflects on why recovery shouldn’t be treated as a luxury, but as an essential part of running a successful business.</p> <p class="wp-block-paragraph">Along the way, he shares a couple of fascinating stories from UK zoos that used creative enrichment to help animals cope with the recent heatwave, before explaining how smart daycare owners can use those same stories to educate clients and reinforce their position as enrichment experts. </p> <p class="wp-block-paragraph">Drawing inspiration from some of the world’s greatest sports coaches, including Sir Alex Ferguson, Phil Jackson and Carlo Ancelotti, Dom explores the importance of creating regular opportunities to stop, review, adjust and move forward with greater clarity.</p> <p class="wp-block-paragraph">In this episode, you’ll discover:</p> <ul class="wp-block-list"> <li><strong>Why Recovery Is Business Maintenance</strong> – Why holidays, downtime and switching off should be planned into your business, not squeezed in when you’re exhausted.</li> <li><strong>How Trust Protects Your Business</strong> – The powerful lesson Dom learned from returning to the same hotel in Menorca, and what it teaches us about client loyalty.</li> <li><strong>What Zoos Can Teach Us About Summer Enrichment</strong> – Creative ideas for helping dogs stay cool while positioning yourself as the local enrichment expert.</li> <li><strong>The Halftime Reset –</strong> Why the world’s best sports teams stop to review, refocus and adjust before the second half begins.</li> <li><strong>Why 90-Day Planning Works</strong> – The psychology behind quarterly planning and why it creates more momentum than annual goals.</li> <li><strong>The Questions Every Business Owner Should Ask Right Now</strong> – A practical framework for reviewing the first half of the year and planning a stronger second half.</li> </ul> <p class="wp-block-paragraph">Huge thanks to our sponsor, Focus Answering Service. Remember, every missed call is a missed revenue opportunity; protect your reputation and scale your business with 24/7 live call support. <a href="https://focustele.com/">focustele.com</a></p> <p>Want to plug the Enrichment University program into your facility? Click <a href="https://www.petbusinessmarketing.com/enrichu">here</a> to enroll now</p> <p>Want to work with the World Leading Pet Business Coach? Add your name to the waitlist for Dom’s Exclusive coaching program The Dog Daycare Success Academy now by clicking <a href="https://www.petbusinessmarketing.com/successacademy">here</a>.</p> <p class="wp-block-paragraph">Episode Highlights</p> <p class="wp-block-paragraph">[00:51] – Dom returns from holiday and introduces the idea of the “Pet Business Pause.”<br />[02:54] – Dog News: How UK zoos used enrichment to help animals stay cool during the heatwave.<br />[08:13] – Why Dom and Beth keep returning to the same hotel in Menorca, and the business lesson hidden within it.<br />[11:22] – What happened when Dom completely switched off from work for a week.<br />[14:18] – Why recovery should be treated as business maintenance, not an optional treat.<br />[16:34] – Momentum is powerful… unless you’re heading in the wrong direction.<br />[17:53] – Lessons from Sir Alex Ferguson, Phil Jackson and the art of the halftime team talk.<br />[24:04] – Why business owners need space to think like visionaries and not .<br />[26:53] – Carlo Ancelotti, collaboration and making better decisions together.<br />[28:26] – Why the DDSA Immersion Events happen every 90 days, and the psychology behind quarterly planning.<br />[33:00] – The questions Dom asks himself after every quarter to improve his business.<br />[36:45] – Why next year’s holiday is already booked… and why your reset deserves a place in the diary too.</p>
July 1, 2026
Ep. 127 – The ACED Framework: How to Automate More Profit, More Clients and More Freedom in Your Dog Daycare
<p class="wp-block-paragraph">Do you feel like your marketing only works when you’re actively pushing it?</p> <p class="wp-block-paragraph">Are you spending too much time chasing leads, following up with prospects and trying to remember who needs what?</p> <p class="wp-block-paragraph">And what if you could build a system that attracts clients, converts them, keeps them engaged and generates referrals… even while you’re on holiday?</p> <p class="wp-block-paragraph">In this week’s episode of the Pet Boarding & Daycare Podcast, Dom checks in from the beaches of Spain (well, technically he recorded this before he left) and shares a fascinating story from the Oklahoma City Zoo about how enrichment is helping animals stay cool, comfortable and mentally stimulated during the summer months.</p> <p class="wp-block-paragraph">Then, Dom is joined by PetBizSuite co-founder Josh Hightower to break down the ACED Framework — a simple but powerful system for creating more predictable growth in your pet business. Together they explore how automation can help you attract more leads, convert more prospects, engage clients for longer and turn happy customers into referral-generating advocates.</p> <p class="wp-block-paragraph">In this episode, you’ll discover:</p> <ul class="wp-block-list"> <li><strong>Why Planning Ahead Creates Momentum</strong> – Dom explains why mapping out events and promotions months (or even years) in advance makes growth easier.</li> <li><strong>The ACED Framework Explained</strong> – Josh breaks down the four pillars: Attract, Convert, Engage and Delight.</li> <li><strong>Why Most Businesses Struggle with Follow-Up</strong> – The simple automation that dramatically increases conversion rates.</li> <li><strong>How to Create a Marketing Flywheel</strong> – Building systems that generate leads, referrals and repeat business automatically.</li> <li><strong>How to Build Better Hiring Systems</strong> – Why the same framework used for customers can also be applied to attracting and retaining great employees.</li> </ul> <p class="wp-block-paragraph">Thanks to Josh Hightower from from PetBizSuite for sharing more about the amazing ACED automation framework Find out more about PetBizSuite by clicking <a href="https://petbizsuite.com/">here</a> now.</p> <p>Huge thanks to this week’s amazing show sponsors, Playcore and Focus. </p> <p class="wp-block-paragraph">Big thanks to our sponsor, Focus Answering Service. Remember, every missed call is a missed revenue opportunity; protect your reputation and scale your business with 24/7 live call support. <a href="https://focustele.com/">focustele.com</a></p> <p class="wp-block-paragraph">Playcore help communities create healthier, happier places through play, recreation, and outdoor spaces. To learn more about their innovative products and mission, visit <a href="https://www.playcore.com/?utm_source=chatgpt.com">PlayCore</a></p> <p>Want to plug the Enrichment University program into your facility? Click <a href="https://www.petbusinessmarketing.com/enrichu">here</a> to enroll now</p> <p>Want to work with the World Leading Pet Business Coach? Add your name to the waitlist for Dom’s Exclusive coaching program The Dog Daycare Success Academy now by clicking <a href="https://www.petbusinessmarketing.com/successacademy">here</a>.</p> <p class="wp-block-paragraph">Episode Highlights</p> <p class="wp-block-paragraph">[00:51] – Dom explains why he’s recording from “the past” while enjoying a well-earned holiday in Spain.<br />[02:00] – The importance of planning your events, promotions and key dates well in advance.<br />[05:30] – Dog News: How the Oklahoma City Zoo uses enrichment to keep animals cool and stimulated during summer.<br />[07:42] – Why enrichment should be viewed as a welfare necessity rather than a luxury add-on.<br />[10:36] – Meet Josh Hightower and hear the story behind PetBizSuite.<br />[15:52] – The implementation problem facing most pet business owners.<br />[24:12] – Why lead magnets and irresistible offers remain essential marketing tools.<br />[31:04] – Why booking the next appointment immediately increases conversion and retention.<br />[40:25] – How PetBizSuite diagnoses bottlenecks and identifies the fastest route to growth.<br />[43:13] – Why making more money from fewer customers is often the smartest growth strategy.<br />[45:23] – How the ACED framework can also be applied to recruiting, onboarding and retaining employees.</p>
130 total episodes available
Recent guests on Pet Boarding and Daycare Podcast with Dominic Hodgson
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Josh Hightower
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Garret Tadlock
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Joe Latona
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Sarah Stevens
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Pete Stevens
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Chris Tilson
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Drew Brinkoetter
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Sean Felty
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