Policy in Wonderland

About Policy in Wonderland

To everyone, Insurance is a pretty boring subject, just as Alice was bored before she saw the white rabbit running into the hole. In Policy in Wonderland, we will take you down the rabbit hole of insurance, and you will be amazed at how this world is interesting, full of curiosity, and with amazing people, tech, and even imagination. Don’t forget, follow the white rabbit.

Publisher

Evyatar Amira

Category

education

Language

en

Explicit

No

First episode

14 Nov 2023

Latest episode

24 Sept 2026

Latest episodes

33 episodes in the feed.

1. 

   24 Sept 2026

   Beyond the Insurance Lens | Manjit Rana

   What happens when we stop looking at every challenge solely through an insurance lens? In this episode of Policy in Wonderland, Evy Amira speaks with Manjit Rana, Executive VP, Insurance at Clearspeed, about the future of insurance innovation - and why many of the industry’s best ideas may come from outside it. Manjit shares his perspective on moving beyond “innovation theatre,” designing more frictionless and fair customer journeys, and rethinking insurance products for a world of embedded protection, connected ecosystems and dynamic data. The conversation explores: • Why insurance is still widely misunderstood • What mature innovation functions should actually do • How technology can reduce friction without increasing bias • Embedded insurance and the rise of protection ecosystems • Why future leaders need to think beyond their functional expertise • What founders need to understand before expanding into new markets • The value of stepping outside your comfort zone - and outside the industry A thoughtful conversation about creativity, leadership and building an insurance industry that better reflects the way people live, work and buy today. Subscribe to Policy in Wonderland for more conversations with the people shaping the future of insurance

2. 

   13 Aug 2026

   Beyond the AMS with Michael Lebor

   What comes after the traditional AMS? In this episode of Policy in Wonderland, I speak with Michael Lebor, President of Momentum AMP, about the future of independent insurance agencies and InsuranceAgency.ai - the company’s AI platform designed to move beyond answering questions and help agencies complete actual work. The average independent agency uses around 14 different technology systems, many of which do not communicate effectively with one another. Michael explains why the answer is not simply another tool, but an open ecosystem connecting agency data, existing systems, InsurTech solutions, and AI-powered workflows. We discuss how InsuranceAgency.ai is intended to become part of the agency’s operation: connecting different systems, supporting workflows, and enabling AI agents to perform repetitive tasks across servicing, sales, renewals, finance, and other areas. Michael also shares how Momentum mapped 165 workflows across seven types of agency work, and explains the important difference between asking ChatGPT a question and truly integrating AI into the business. As AI begins handling certificates, policy comparisons, renewals, client communications, and other insurance tasks, trust, control, and human oversight become even more important. Where will people continue to create the most value? And what will the independent agency look like three years from now? Michael’s honest answer is that no one can know with certainty - even six months ahead. But one thing is clear: “Hope is not a strategy.” Chapters: 00:00 – The “SaaS Apocalypse” and Independent Agents 00:20 – The 14-System Problem Inside Insurance Agencies 03:40 – Moving Beyond the Traditional AMS 08:50 – Building an Open InsurTech Marketplace 11:55 – The Vision Behind InsuranceAgency.ai 15:30 – Using AI vs. Truly Integrating It 22:45 – Seven Worker Types and 165 Agency Workflows 28:30 – Trust, Control and AI Mistakes 33:05 – What Will the Independent Agency Look Like? 36:30 – “Hope Is Not a Strategy”

3. 

   10 Jul 2026

   From Policy to Protection with Clinton Houck from FAIR

   Will AI replace insurance agents, or are we asking the wrong question entirely?In this episode of Policy in Wonderland Media, host Evy Amira sits down with Clinton Houck, Head of Partnerships & Distribution at FAIR. Clint grew up in a multi-generational insurance family and has sat in nearly every seat in the industry—from underwriting and commercial lines to owning multiple digital and traditional agencies. Today, he leads distribution for a company redefining vehicle protection. Together, they go down the rabbit hole to dissect why traditional "reactive" insurance models are hitting a wall, how the rise of AI is actually going to train (rather than replace) the next generation of risk advisors, and the hidden unit economics behind why monoline auto insurance struggles with retention. Clint breaks down FAIR’s unique strategy: moving mechanical breakdown protection (warranty) out of traditional car dealerships and dropping it directly into the independent insurance channel as a powerful tool for agent stickiness and alternative revenue streams. In this episode, we explore:* The AI Roleplay Revolution: Why agentic AI and live simulation companies (like Symphony AI) are quietly reshaping how new agents generate expertise to replace retiring industry giants. * The Unit Economics of Distribution: Why digital monoline auto policies often churn every 6–8 months, and how multi-year warranty contracts lock in premiums and fundamentally alter agency retention. * The Specialty Shift: Moving from a traditional "policy salesman" to a holistic family and business risk manager. *InsurTech Founder Blindspots: The biggest mistakes founders from outside the ecosystem make when pitching products to legacy carriers and busy agencies. ⏱️ Timestamps:00:00 – Welcome to Policy in Wonderland: Meet Clint Houck01:24 – Clint's multi-generational journey through the insurance seats03:43 – The inflection point: Internet leads in 2012 vs. AI in 202606:17 – Captive vs. Independent agencies: Leveraging choice and depth08:38 – What is FARE? Redefining the auto warranty space10:32 – Auto Insurance vs. Auto Warranty: Bridging the coverage gap11:54 – The stickiness factor: Fixing the 6-month churn cycle14:20 – The psychology of the cross-sell: Why mechanical breakdown is an easy pivot16:46 – Rewriting the trust: Moving away from the car dealership model20:17 – Where AI actually creates immediate value behind the scenes22:46 – Symphony AI & the future of training the next generation of risk advisors26:27 – Inside the State Farm Ventures lens: Founder mistakes & InsurTech blindspots30:15 – Deciphering customer segments in insurance distribution32:53 – The 2030 Agent: The return of human-to-human connection and trusted advisors 🔗 Connect with Us:📌 Follow Evy Amira on LinkedIn: https://www.linkedin.com/in/evyatar-amira-adv/📌 Learn more about Wonders Bridge: https://wondersbridge.com/📌 Subscribe to the Policy in Wonderland Newsletter for more structural risk insights: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7130201439502557188Don't forget to Like, Subscribe, and Share this episode if you found value in engineering the future of risk! 🐇🌪️#insurance #InsurTech #AI #InsuranceDistribution #Warranty #RiskManagement #PolicyInWonderland

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

1 ratings

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 24 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

38

Social presence

0

YouTube

0

Engagement

27

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.