To everyone, Insurance is a pretty boring subject, just as Alice was bored before she saw the white rabbit running into the hole. In Policy in Wonderland, we will take you down the rabbit hole of insurance, and you will be amazed at how this world is interesting, full of curiosity, and with amazing people, tech, and even imagination. Don’t forget, follow the white rabbit.

Policy in Wonderland
Claim This Podcastby Evyatar Amira
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Podcast Overview
To everyone, Insurance is a pretty boring subject, just as Alice was bored before she saw the white rabbit running into the hole. In Policy in Wonderland, we will take you down the rabbit hole of insurance, and you will be amazed at how this world is interesting, full of curiosity, and with amazing people, tech, and even imagination. Don’t forget, follow the white rabbit.
Language
🇺🇲
Publishing Since
11/14/2023
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Recent Episodes

August 13, 2026
Beyond the AMS with Michael Lebor
<p>What comes after the traditional AMS?</p><p>In this episode of Policy in Wonderland, I speak with Michael Lebor, President of Momentum AMP, about the future of independent insurance agencies and InsuranceAgency.ai - the company’s AI platform designed to move beyond answering questions and help agencies complete actual work.</p><p>The average independent agency uses around 14 different technology systems, many of which do not communicate effectively with one another. </p><p>Michael explains why the answer is not simply another tool, but an open ecosystem connecting agency data, existing systems, InsurTech solutions, and AI-powered workflows.</p><p>We discuss how InsuranceAgency.ai is intended to become part of the agency’s operation: connecting different systems, supporting workflows, and enabling AI agents to perform repetitive tasks across servicing, sales, renewals, finance, and other areas.</p><p>Michael also shares how Momentum mapped 165 workflows across seven types of agency work, and explains the important difference between asking ChatGPT a question and truly integrating AI into the business.</p><p>As AI begins handling certificates, policy comparisons, renewals, client communications, and other insurance tasks, trust, control, and human oversight become even more important.</p><p>Where will people continue to create the most value? </p><p>And what will the independent agency look like three years from now? Michael’s honest answer is that no one can know with certainty - even six months ahead.</p><p>But one thing is clear: “Hope is not a strategy.”</p><p>Chapters:</p><p>00:00 – The “SaaS Apocalypse” and Independent Agents<br>00:20 – The 14-System Problem Inside Insurance Agencies<br>03:40 – Moving Beyond the Traditional AMS<br>08:50 – Building an Open InsurTech Marketplace<br>11:55 – The Vision Behind InsuranceAgency.ai<br>15:30 – Using AI vs. Truly Integrating It<br>22:45 – Seven Worker Types and 165 Agency Workflows<br>28:30 – Trust, Control and AI Mistakes<br>33:05 – What Will the Independent Agency Look Like?<br>36:30 – “Hope Is Not a Strategy”</p>

July 10, 2026
From Policy to Protection with Clinton Houck from FAIR
<p>Will AI replace insurance agents, or are we asking the wrong question entirely?In this episode of Policy in Wonderland Media, host Evy Amira sits down with Clinton Houck, Head of Partnerships & Distribution at FAIR. Clint grew up in a multi-generational insurance family and has sat in nearly every seat in the industry—from underwriting and commercial lines to owning multiple digital and traditional agencies. Today, he leads distribution for a company redefining vehicle protection. Together, they go down the rabbit hole to dissect why traditional "reactive" insurance models are hitting a wall, how the rise of AI is actually going to train (rather than replace) the next generation of risk advisors, and the hidden unit economics behind why monoline auto insurance struggles with retention. Clint breaks down FAIR’s unique strategy: moving mechanical breakdown protection (warranty) out of traditional car dealerships and dropping it directly into the independent insurance channel as a powerful tool for agent stickiness and alternative revenue streams. In this episode, we explore:* The AI Roleplay Revolution: Why agentic AI and live simulation companies (like Symphony AI) are quietly reshaping how new agents generate expertise to replace retiring industry giants. * The Unit Economics of Distribution: Why digital monoline auto policies often churn every 6–8 months, and how multi-year warranty contracts lock in premiums and fundamentally alter agency retention. * The Specialty Shift: Moving from a traditional "policy salesman" to a holistic family and business risk manager. *InsurTech Founder Blindspots: The biggest mistakes founders from outside the ecosystem make when pitching products to legacy carriers and busy agencies. ⏱️ Timestamps:00:00 – Welcome to Policy in Wonderland: Meet Clint Houck01:24 – Clint's multi-generational journey through the insurance seats03:43 – The inflection point: Internet leads in 2012 vs. AI in 202606:17 – Captive vs. Independent agencies: Leveraging choice and depth08:38 – What is FARE? Redefining the auto warranty space10:32 – Auto Insurance vs. Auto Warranty: Bridging the coverage gap11:54 – The stickiness factor: Fixing the 6-month churn cycle14:20 – The psychology of the cross-sell: Why mechanical breakdown is an easy pivot16:46 – Rewriting the trust: Moving away from the car dealership model20:17 – Where AI actually creates immediate value behind the scenes22:46 – Symphony AI & the future of training the next generation of risk advisors26:27 – Inside the State Farm Ventures lens: Founder mistakes & InsurTech blindspots30:15 – Deciphering customer segments in insurance distribution32:53 – The 2030 Agent: The return of human-to-human connection and trusted advisors 🔗 Connect with Us:📌 Follow Evy Amira on LinkedIn: https://www.linkedin.com/in/evyatar-amira-adv/📌 Learn more about Wonders Bridge: https://wondersbridge.com/📌 Subscribe to the Policy in Wonderland Newsletter for more structural risk insights: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7130201439502557188Don't forget to Like, Subscribe, and Share this episode if you found value in engineering the future of risk! 🐇🌪️#insurance #InsurTech #AI #InsuranceDistribution #Warranty #RiskManagement #PolicyInWonderland</p>

May 21, 2026
Inside California’s Insurance Crisis with Insurance Commissioner Candidate Patrick Wolff
<p>What happens when one of the most important insurance markets in the world comes under pressure?</p><p>In this episode of Policy in Wonderland, Evy Amira — founder of <a href="https://www.wondersbridge.com/" target="_blank" rel="noopener noreferer">Wonders Bridge</a>, insurance advisor, and host of Policy in Wonderland — sits down with <a href="https://patrickwolff.com/" target="_blank" rel="noopener noreferer">Patrick Wolff</a>, financial analyst, insurance professional, two-time U.S. chess champion, and candidate for California Insurance Commissioner, for a deep conversation about the state of California’s insurance market and where it may be heading next.</p><p>Together, they discuss:</p><p>♟️ What fundamentally broke in California’s insurance market<br>♟️ Wildfires, catastrophe exposure, and systemic risk<br>♟️ The rapid growth of the FAIR Plan<br>♟️ Why California may be lagging in insurance innovation<br>♟️ AI, underwriting technology, and prevention models<br>♟️ The role of regulation in catastrophe-exposed markets<br>♟️ How incentives can be aligned to reduce losses and improve resilience</p><p>They also explore broader questions around insurance regulation, market structure, transparency, and the future relationship between technology and traditional insurance carriers.</p><p>And finally, Evy asks Patrick one unexpected question:<br>Which insurance industry figure would he invite to a chess match — and why WB was his answer 👀</p><p>California’s Insurance Commissioner election will take place on June 2, 2026, making this one of the most important regulatory conversations in the insurance industry today.</p><p>Important disclaimer:</p><p>This episode is intended solely for educational and professional discussion purposes.<br>It does not constitute political endorsement or support for any candidate or political position. The purpose of this conversation is to provide meaningful insight, professional analysis, and thoughtful discussion around insurance markets operating under pressure.</p><p>#Insurance #Insurtech #CaliforniaInsurance</p>
32 total episodes available
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