Psycho Hospitality
Claim This Podcastby Psycho Hospitality
Podcast Authority
Beta
Podcast Overview
<p><strong>Psycho Hospitality: </strong>Behavioral Insights for Luxury Hospitality flips the script on traditional guest experiences, revealing the psychology behind what makes a stay truly unforgettable. </p><br><p>Hosted by applied creativity and hotel marketing experts Kim Bagayawa and Mike Dell of The Essential Hotelier, along with behavioural science whiz George Quicksmith of Quicksmith Consulting, we dive headfirst into the art and science of high-end hospitality.</p><br><p><strong>We believe that while hotels compete fiercely on tangible luxuries—beds can only be so soft, desserts so sweet, and infinity pools so ... infinite — the next level of luxury lies in the mind. </strong></p><br><p>From the Peak-End Rule to Loss Aversion & Uncertainty, we decode the principles that get inside guests' heads. Each episode explores how a deep understanding of human behaviour can elevate hospitality from good to mind-blowing, transforming simple stays into extraordinary experiences. </p><br><p>If you’re a boutique hotelier, marketer, or industry leader, the <strong>Psycho Hospitality</strong> podcast offers practical tips for creating extraordinary stays that guests will rave about.</p><br><p>Because it's not just hospitality, it's<strong> Psycho Hospitality.</strong></p><br><p><strong>Subscribe to Psycho Hospitality</strong> wherever you get your podcasts.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>
Language
🇺🇲
Publishing Since
12/5/2024
Unlock The Full Podcast Authority Score Report
See how your podcast performs across key metrics
Podcast Authority
BetaRecommendations available
Unlock the full report to see detailed tips
Recommendations available
Unlock the full report to see detailed tips
Unlock comprehensive insights including:
- • YouTube presence analysis
- • Social media reach metrics
- • RSS compliance scoring
- • Podcast 2.0 features
- • Technical standards
Detailed Analytics
- Complete breakdown of all 19 authority metrics
- Personalized recommendations for each metric
- Industry benchmarks and comparisons
- Technical RSS feed analysis and compliance scoring
Growth Strategies
- Step-by-step action plans for improvement
- Quick wins to boost your score immediately
- Pro tips from successful podcasters
See how your show performs across every key metric
High authority scores make your podcast more attractive to industry leaders and influencers who want to appear on credible shows.
Sponsors look for podcasts with proven authority and engagement. Your score demonstrates your podcast's value to potential partners.
Understanding your strengths and weaknesses helps you make data-driven decisions to expand your listener base effectively.
1 verified contact email on file for Psycho Hospitality
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
May 30, 2025
“You’ve Arrived”: How to Craft Instant Belonging
This episode explores the psychology of arrival in luxury hospitality, detailing how sensory cues and staff interactions create immediate belonging and build emotional trust for guests.
April 29, 2025
The Cancellation Chasm: How to Master the Pre-Arrival Experience
<h3><strong>Booked, But Not Hooked — Yet. </strong></h3><h3><br></h3><h3><strong>In this episode, </strong>we explore the often overlooked stretch between booking and check-in and how to turn that quiet emotional gap into one of your strongest tools for building guest loyalty.</h3><p><br></p><h3><strong>Why This Episode Matters</strong></h3><p>Most hotels go silent after a guest books. But for the guest, that’s when doubts begin. </p><br><p>We unpack The Cancellation Chasm—and how to close it using psychology, empathy, and a little finesse.</p><br><p>Because before the welcome mat comes the welcome message.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>
April 3, 2025
The Booking Battle: Why Guests Hesitate—and How to Make Them Click ‘Confirm’
<p><strong>Most booking pages don’t lose guests because of price. They lose them to friction, hesitation, and decision fatigue. </strong>When guests feel unsure, they close the tab—and move on.</p><br><p>In this episode, we break down:</p><p><br></p><ul><li>Why guests hesitate to book—even when they love your hotel</li><li>The decision overload trap (and how to guide guests smoothly to “confirm”)</li><li>How to make booking feel effortless—and irresistible</li><li>The secret to designing upsells that seduce, not just sell</li></ul><p><br></p><p>Because when the path to booking is smooth, guests don’t compare—you become the only option worth considering.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>
8 total episodes available
Deep-dive analytics for Psycho Hospitality
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Psycho Hospitality?
<p><strong>Psycho Hospitality: </strong>Behavioral Insights for Luxury Hospitality flips the script on traditional guest experiences, revealing the psychology behind what makes a stay truly unforgettable. </p><br><p>Hosted by applied creativity and hotel marketing experts Kim Bagayawa and Mike Dell of The Essential Hotelier, along with behavioural science whiz George Quicksmith of Quicksmith Consulting, we dive headfirst into the art and science of high-end hospitality.</p><br><p><strong>We believe that while hotels compete fiercely on tangible luxuries—beds can only be so soft, desserts so sweet, and infinity pools so ... infinite — the next level of luxury lies in the mind. </strong></p><br><p>From the Peak-End Rule to Loss Aversion & Uncertainty, we decode the principles that get inside guests' heads. Each episode explores how a deep understanding of human behaviour can elevate hospitality from good to mind-blowing, transforming simple stays into extraordinary experiences. </p><br><p>If you’re a boutique hotelier, marketer, or industry leader, the <strong>Psycho Hospitality</strong> podcast offers practical tips for creating extraordinary stays that guests will rave about.</p><br><p>Because it's not just hospitality, it's<strong> Psycho Hospitality.</strong></p><br><p><strong>Subscribe to Psycho Hospitality</strong> wherever you get your podcasts.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.