Real Tech Talk
Claim This Podcastby Stephanie Simpson
Podcast Overview
<p>Real Tech Talk with Stephanie Simpson — a no-fluff podcast for founders, operators, and builders navigating real growth. Hosted by Stephanie Simpson, founder and CEO of Juggernaut AI Solutions, each episode digs past headlines into the infrastructure behind scaling: the pivots, systems, monetization strategies, partnership plays, and leadership lessons that actually move the needle.</p><p></p><p>Expect candid conversations—two operators over coffee—about what’s working, what failed, and how AI and automation are reshaping industries in real time. Episodes spotlight practical tactics for running shops, dealerships, SaaS platforms, product brands, or service businesses, plus optional media packages to amplify your story. Show up ready to talk honestly; we’ll handle the rest.</p>
Language
🇺🇲
Publishing Since
2/24/2026
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Recent Episodes
February 24, 2026
Real Tech Talk - AI at the Wheel: Building Trust, Beating Fraud & Scaling Customer Success in Auto
<p>In this episode of <b>Real Tech Talk</b>, <b>Stephanie Simpson</b> sits down with <b>Jessica Gonzalez</b>, VP of Customer Success and GM of Auto at <a rel="noopener noreferrer nofollow" href="http://inform.iQ" target="_blank"><b>inform.iQ</b></a>—a fintech platform operating where the margin for error is basically zero: <b>loan origination, fraud prevention, and consumer trust</b>.</p><p>Jessica brings a heavyweight background from <b>banking and payments</b> (including Visa and Santander), where she led automation strategy across originations, customer service, and fraud operations. Now, she applies that same operational discipline to the auto finance world—helping lenders and dealer partners reduce friction, accelerate funding, and cut risk using automation that’s <b>auditable, transparent, and built for real-world workflows</b>.</p><p>This isn’t “AI as a chatbot.” Jessica breaks down how smart automation actually works in the trenches:</p><ul><li><b>Instant document feedback</b> (what’s missing, what’s wrong, what will stall the deal)</li><li><b>Fraud detection with proof</b> (pixel-level comparisons, redacted evidence, clear next steps)</li><li><b>Human-in-the-loop trust building</b> (because if underwriters don’t trust it, they’ll recheck everything and automation dies on impact)</li></ul><p>They also unpack what’s changing across the industry—from NADA insights to the growing realization that fraud is no longer “a one-off problem,” but a <b>network problem</b> requiring shared intelligence between lenders and dealers. Jessica’s biggest message is simple: AI should remove the busywork and return people to higher-value decisions, stronger dealer relationships, and better customer outcomes—not replace the humans that keep the system honest.</p><p><b>Connect:</b></p><ul><li><b>Jessica Gonzalez</b> on LinkedIn</li><li><a rel="noopener noreferrer nofollow" href="http://inform.iQ" target="_blank"><b>inform.iQ</b></a> online</li></ul>
February 24, 2026
Real Tech Talk - AI vs. Human: Rebuilding Customer Experience the Right Way
<p>Stephanie Simpson sits down with <b>Seymur Rasulov</b>, CEO and co-founder of <a rel="noopener noreferrer nofollow" href="http://Welp.co" target="_blank"><b>Welp.co</b></a>, a customer support platform helping companies unify conversations across <b>chat, email, messaging, and AI automation</b>.</p><p>Seymur shares how Welp started from a simple frustration—being stuck on hold with banks—and how a non-technical founder used <b>LinkedIn</b> to find a technical partner, build an MVP, and sell it through pure hustle. His filter for startup ideas is clear: the problem must be <b>personal, recurring, and scalable</b>.</p><p>They unpack what’s changing fast in customer support: AI is everywhere, but most “AI adoption” is rushed, poorly implemented, and often useless without the right strategy. Seymur explains why the winning model is <b>layered support</b>—<b>bot → AI → live agent</b>—so customers get speed without losing quality (or getting trapped in chatbot hell).</p><p>Looking ahead, Seymur previews Welp’s next evolution: expanding beyond inbound support into <b>messaging + CRM + payments</b>, with a major push toward <b>WhatsApp-based commerce</b>, plus future bets on <b>voice</b> and AI-driven customer journeys. The core theme: innovate or become obsolete.</p><h3>Connect with Seymur + Welp</h3><ul><li><b>Website:</b> <a rel="noopener noreferrer nofollow" href="http://Welp.co" target="_blank">Welp.co</a></li><li><b>Email:</b> <a rel="noopener noreferrer nofollow" href="mailto:seymur@welp.co" target="_blank">seymur@welp.co</a></li><li><b>LinkedIn:</b> Seymur Rasulov</li></ul>
February 24, 2026
Real Tech Talk - People, Process, Performance: The New Formula for Auto Teams
<p>In this episode of <b>Real Tech Talk</b>, Stephanie Simpson sits down with Larry Feldman to tackle one of the biggest pressure points in the automotive industry today: <b>staffing and workforce strategy</b>.</p><p></p><p>Larry brings a nationwide perspective on how shops, dealerships, and service businesses can stop scrambling for talent and start building <b>structured, scalable hiring systems</b>. This isn’t a “post and pray” recruiting conversation — it’s about understanding the technician shortage, improving retention, strengthening shop culture, and building pipelines that actually support long-term growth.</p><p></p><p>Stephanie and Larry dig into:</p><ul><li>Why the technician gap isn’t going away anytime soon</li><li>The difference between reactive hiring and strategic workforce planning</li><li>How shop owners can position themselves as employers of choice</li><li>The role leadership plays in attracting and keeping top talent</li><li>What everyday automotive businesses are getting wrong about recruiting</li></ul><p></p><p>The big takeaway? You don’t scale an auto business without scaling your people strategy. Talent isn’t an expense — it’s infrastructure. And if you don’t treat it that way, growth will always stall.</p><p></p><p>If you’re in automotive and struggling with hiring, retention, or building a stronger team, this conversation is your reality check — and your roadmap forward.</p><p></p><p><b>Tune in to Real Tech Talk for more conversations where technology, leadership, and real-world execution collide.</b></p>
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Frequently asked questions
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- What is Real Tech Talk?
<p>Real Tech Talk with Stephanie Simpson — a no-fluff podcast for founders, operators, and builders navigating real growth. Hosted by Stephanie Simpson, founder and CEO of Juggernaut AI Solutions, each episode digs past headlines into the infrastructure behind scaling: the pivots, systems, monetization strategies, partnership plays, and leadership lessons that actually move the needle.</p><p></p><p>Expect candid conversations—two operators over coffee—about what’s working, what failed, and how AI and automation are reshaping industries in real time. Episodes spotlight practical tactics for running shops, dealerships, SaaS platforms, product brands, or service businesses, plus optional media packages to amplify your story. Show up ready to talk honestly; we’ll handle the rest.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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