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RODcast – Salesforce Career Conversations

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by Lee Durrant

21 episodes

Updated Daily

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Podcast Overview

This is the Official Podcast of Resource On Demand

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Publishing Since

8/7/2019

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Recent Episodes

July 12, 2022

Salesforce Career Conversations #19: Megan Tuano

Episode 19: Salesforce Career Conversations Megan Tuano with ROD. Super talented Megan talks about her journey to becoming a Salesforce Consultant and her impact on the Salesforce ecosystem through her online media activity. Lee: Hi, this is Lee Durrant here with another episode of RODcast where we dive into people's Salesforce careers to find you, ideally, little nuggets of inspiration that might help you in your Salesforce career. I'm delighted to say that joining me today is Megan Tuano, who is a Salesforce consultant and content creator, among other things. Hi, Megan, thanks for joining me. Megan: Hi, I'm so excited to be here with you. Lee: This is fantastic. It's the first time we've spoken, isn't it? Megan: Yes. Lee: It's nice to have you on. I was going to list everything you look like you're doing, but I think content creator and consultant probably sums it up. Perhaps, if you don't mind, give us a quick overview of what you're doing now before we rewind time and walk through your career if it's okay. Megan: Yes, absolutely. I've got quite a few things going on. For full-time, my employment, I'm a Salesforce Consultant at Slalom. For my part-time jobs, I am an expert author for Salesforce Ben. I create content for Focus on Force. I'm also the founder of Trailblazer Social, where people that are coming into the ecosystem can network with other people because community is absolutely essential. Then I also run a Discord channel, with about 750 members, catering to military members, military spouses but also people that are entering the Salesforce ecosystem. It's just like another sort of a community which they could have when entering. It's like Slack, but Discord has channels and then sub-channels. Really cool platform. It was originally designed for gamers, but since COVID and everything, everything's really changed. This is more of like a professional platform. I have a community where people can come in and ask questions. They can find out about local events going on. Then my personal favourite; we have something called a rant channel. If you're just needing help or you have open questions or you want to discuss something going on, where we just have all these different channels, which people feel, essentially, at the end of the day comfortable with. That's the best platform. Lee: Did you mention Focus on Force, which is your other content that you produce? Cool. Megan: Yes. Lee: How did all this start? If we go back to, I suppose the beginning or maybe even prior to Salesforce, what were you doing before you got into Salesforce? What was your first job? Megan: That's a great question. I had graduated and like many people, I was struggling to find a job. I had worked at my college days for the graduate admissions office. I was contacted by a company called 2U, that essentially run admissions schools in different master's programs. I was called into work for Syracuse in Upstate New York for their master's and data science program. That's where I started breaking into tech. I was able to work with different people within data science. The real background behind that was that they were actually using Salesforce at the time. I started using it from a sales perspective, where I was selling admissions to students that were potentially interested in the master's program. Then from there, I went to work for the University of California, Berkeley, the same master's program, just a little bit more advanced for those professionals, but they were also using the Salesforce platform. That's really how I got started. My uncle suggested-- He worked at Capgemini at the time, another Salesforce consulting firm. He was just like, "Yes, you should check out Salesforce, you're using it." It just went from there.

June 21, 2022

Salesforce Career Conversations #18: Peggy Schael

Episode 18: Salesforce Career Conversations Peggy Schael with ROD. Peggy talks about her career in Salesforce and how she progressed to co-found a training platform to help others to become certified. Lee: Hello, it's Lee Durrant here again with another episode of RODcast, where, as you know by now, we dive into people's Salesforce careers to find you, hopefully, little nuggets of inspiration that might help you in your Salesforce career. I'm really pleased to say that joining me today on the podcast is Peggy Schael who is the co-founder of WeLearnSalesforce. Hi Peggy. Peggy: Hi Lee, nice to meet you, and thanks so much for having me here. Lee: I'm really, really thankful that you've agreed to join. I think I saw what you do on LinkedIn and thought it's quite interesting. We'll see if we can have a quick chat and share some of your story or even all of your story with people that are listening and want to be inspired perhaps as to what happened in your career and how you got to where you are and what you're doing, and maybe how that can help them as well. I was looking with interest. Maybe a little overview for us first and then we'll go back to the beginning if you like. Do you mind just telling us a little bit about what you do right now and then we'll rewind? Peggy: Yes, yes, of course. I'm more than happy to share my story and I have to add, this is my very first podcast, so please be gentle on me. Lee: That's okay. I won't ask anything too tough but yes, you fire away. Peggy: As you introduced, I'm Peggy Schael and I am a Salesforce trainer and have been a Salesforce trainer for many years now, and a bit over, I think two years ago, we founded WeLearnSalesforce, our online Salesforce learning platform where you can go and watch video tutorials and get Salesforce certified or do a Salesforce certification training and prepare for the certification and all of that is provided in video tutorial format. You can watch pretty much any time from anywhere you are. That's where I am right now. Lee: Where you are right now, brilliant. I'd be interested to find out how you got into it but maybe before that, what were you doing pre-Salesforce? What was your career up to that? I had a look obviously I could see a bit of HR recruitment in there back in the day. Peggy: Yes exactly. It's probably not what you expect, someone being in the Salesforce trainer role. I pretty much stumbled into Salesforce. It's one of the stories I've already shared and how I got into Salesforce. I worked for various management consulting companies before I moved into Salesforce. They were mainly roles around event management and human resources and recruitment and staffing, and then a little bit of project management. Pretty much roles that had to do with working with people and getting things organised. Mostly what we called back-office jobs where you would just really work behind the scenes and get people out there. It had literally nothing to do with technology or in IT and CRM systems, maybe Excel spreadsheets, but certainly, nothing to do with CRM systems or anything like that. I thought this is pretty much where I'll be working for the rest of my life. Then what happened was that my partner and I, we moved back to Australia. We lived in Australia before and then decided to go back to Australia. We left our jobs, we left everything behind, and moved to Australia. Then I had to look for a new job in Australia, specifically in Sydney. I was looking around and then I came across yet another consulting company. They had a job opening for a Salesforce project manager, and I thought, "Okay, I have a bit of project management experience," but Salesforce, I had no idea what Salesforce was. Lee: Peggy, just a rough idea when this was? Peggy: This was in 2013.

June 1, 2022

Salesforce Career Conversations #17: Dave Atkins

Episode 17: Salesforce Career Conversations Dave Atkins with ROD. Dave has worked in IT since 2003 and moved into Salesforce in 2017. Dave shares his story as both a candidate and employer in the technology space and why money shouldn't be the main motivator when it comes to your career. Lee Durrant: Hello, it's Lee Durrant here with another episode of RODcast where, as you know by now, we dive into people's Salesforce careers to find you little nuggets of inspiration that might help you in your Salesforce career. I'm pleased to say that joining me today is Dave Atkins, who I've known for a long, long time. Hi, Dave. Dave Atkins: Morning Lee, are you well? Lee: Good, good, good. Thank you so much for agreeing to share your Salesforce career with us or your career before Salesforce as well, and then obviously, any little tips you've got along the way will be brilliant. I was thinking perhaps you can, I know you and I go back a long way, perhaps you can give us a high-level intro about you and then before we dive into where it all began, and then bring us up to date. A little intro would be great. Dave: Sure, yes. Okay, where it all began? Well, I came through a software background, usual sort of development and design way back in the day. I was introduced back in the mid-'90s, to something called CRM. Now, I'd never heard of it. Nobody else appeared to have heard of it, and it was something entirely new. It took some time for that to, shall we say, come to fruition and it was quite weird, really because the first real introduction to Salesforce I had, I was working for a software company, and they wanted to try out CRM. I did a bit of research and came across this thing called Salesforce, which was in its very, very early stages then. Lee: Yes, if you're talking mid-'90s, they didn't start til '99. Dave: It was '99. Yes, '99 they started. I think this by then was probably about 2000, 2001 something like that. Strange thing was that one of my colleagues in my present company said the same thing and he described it as when Salesforce was nothing more than a glorified address book which was way, way back. We adopted that and obviously, in those days, you didn't have the infrastructure around it that you have today so everything we did, we did ourselves, we found that it was very customisable and it worked well, it worked well as a sales tool. Something that we could track customers on, track their purchases, and their prospects but it was a very, very simple system then. I just moved on through. Dave: This was a company called GAVS. Which I think you may remember. Lee: I remember GAVS. Dave: That's right and I was working with them and really, it was an internal system we needed to use something to track sales. That's how I got my first taste of CRM and of Salesforce. Lee: It fell on to you that it's to be that person to get it to work? Dave: Yes, I was literally chief cook and bottle washer. Everything, I had to do. We did it ourselves and obviously coming from a software background, it was interesting for me to do that and interesting for me to become involved in the business side of it. How we use CRM. Lee: As I said before to you, I'm going to go off on tangents here, but I looked at your profile even though I've known you for a long time and I kind of know your profile well because obviously we've worked together for so many years in terms of me either recruiting for you or finding new jobs so I know your profile. More often than not you refer to yourself as a project manager. Dave: Yes. Lee: T hat leads to my first question that is a bit off-topic in terms of your career anyway. If you're called a project manager but you're doing what you did with Salesforce,

21 total episodes available

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What is RODcast – Salesforce Career Conversations?: This is the Official Podcast of Resource On Demand
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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