SAAS Operators

About SAAS Operators

Conversations with founders and operators at businesses between 1 and 100 million

Publisher

1 to 100

Category

business

Language

en

Explicit

No

First episode

15 Apr 2025

Latest episode

30 Sept 2026

Latest episodes

70 episodes in the feed.

1. 

   30 Sept 2026

   From 0 to $100M... Three times with Kyle Hency

   In this episode of 1 to 100, Kyle Hency joins Jack, Jeremiah, and Rishabh to talk about high-agency teams, company structure, AI adoption, and how the nature of work is changing.Kyle describes Chubbies’ early advantage: four highly invested co-founders producing the output of a much larger team. As the company grew to about 125 employees, leadership, structure, and team design became more important.He compares that experience with GoodDay, which operated in a decentralized way for almost three years. With 24 people, nearly 100 customers, and several functions working at once, the company started centralizing decisions. The challenge is adding process without reducing creativity.The group talks about how AI changes management. Tools can provide a faster view of performance, coordination, and even the complexity or usefulness of software features. Managers still need human conversations, but they spend less time sorting through competing versions of events.They discuss the difference between people who need a task list and people who see a problem, take ownership, and finish it. Kyle argues that companies should hire for deep expertise and high agency. Rishabh argues that the number of people who can independently own major initiatives may matter more than company size.The conversation also covers earned equity, outcome-based incentives, and employees who run side projects. The group agrees that side work is not automatically a problem. The real question is whether the employee brings their best work to the company and whether the company has created work worth committing to.They close by discussing software interfaces. Rishabh expects more work to move through agents, CLIs, and MCPs. Jack and Jeremiah argue that visual interfaces will still matter, especially for creative work, while Kyle questions how quickly people can absorb constant UI changes.The lesson for founders is hire people who can own outcomes, use AI to expose reality faster, and add structure without blocking initiative.Chapters00:00 The benefits of being CEO03:59 Scaling Chubbies and building the team05:06 Centralizing decisions at GoodDay06:14 Company size and high-agency people11:29 Founder roles and company structure13:10 AI and team performance25:59 Earned equity and incentives28:23 Side projects and employee commitment36:19 Software interfaces and agent workflows

2. 

   22 Sept 2026

   E67: How to create an AI team with August

   In this episode of 1 to 100, Jack, Jeremiah, and Rishabh discuss AI adoption, token budgets, and how they organize work for agents. The discussion opens with AI-generated documents and the time they take to review. Jack argues that people should check their own work before sharing it. The group talks about setting expectations for quality as teams adopt faster tools. Rishabh describes a conversation with an apparel company’s CFO about AI token costs. He recommends starting with the strongest five percent of the team, learning how they use the tools, and using those results to guide wider adoption. Jeremiah describes giving everyone a basic plan before approving higher tiers. Jack discusses how agents affect hiring for routine work. He values people who take ownership, exercise judgment, and find solutions outside their assigned tasks. He also explains how he organizes AI work into tasks with a clear finish, projects that combine tasks, and systems that repeat work over time. Rishabh compares managing agents to managing people. Agents need clear job descriptions, and those descriptions need updates as their responsibilities change. Jack wants a dashboard that shows the work in progress and whether each automation is running. The group discusses FERMAT’s AI twins, which colleagues can reach through Slack. Rishabh describes asking his twin for feedback on a customer presentation. The twin redirected the work toward customer discovery. Jeremiah connects the quality of that feedback to having a specific point of view. Chapters 00:00 Reviewing AI-generated work 02:55 Token budgets and team adoption 08:35 Hiring as agents improve 10:21 FERMAT’s AI twins 19:52 Tasks, projects, and recurring systems 23:35 Updating agent job descriptions 24:58 Giving agents a point of view 27:33 Choosing tools around the work

3. 

   15 Sept 2026

   E66: Revenue Solves Every Problem with Andrew J Faris

   In this episode of 1 to 100, Andrew Faris joins us to talk about scaling an agency when the details matter, what should be automated, and what still needs a strong operator in the loop.Andrew explains why agency work gets harder as the business grows. There are too many small decisions across media buying, creative, forecasting, client work, and operations for a simple SOP to capture everything. AI can help, but only if the tools preserve the decisions that actually drive performance.We talk about the limit of automation. Something that looks like basic Ads Manager work can include dozens of small choices that change CAC materially. Andrew argues that some of the boring, click-heavy work may still be where a good operator creates value.That leads into a broader conversation about executives doing the work themselves. Rishabh argues that if you are exceptional at something, your job is still to do it. The best founders and executives often remain directly involved in sales, product, creative, or whatever part of the business they are uniquely good at.We also talk about hiring. The bar is not finding people who can follow your Loom videos and SOPs. The bar is finding people who know something you do not, can teach you something, and can improve the way the company works. Andrew adds that great people still need a clear point of view from the business so they know what they are trying to replicate and improve.Andrew describes an agency as operationalized knowledge. The agency needs a real point of view on what works, then systems, people, and software that can apply that knowledge across clients without losing the details that make it valuable.We finish with speed and volume. Rishabh argues that most growth comes from taking more good swings. Andrew agrees that agencies need more creative volume, while still improving quality and diversity at the same time. AJF Growth is already producing hundreds of ads per month and expects that number to keep increasing.The lesson for operators is automate what can be standardized, keep great people close to the work, and increase the number of good decisions your team can make without losing the details that drive the result.

Who has been a guest on SAAS Operators

Names identified in recent episode analyses. Showing up to five guests.

• Rabah Rahil
• Brandon Doyle
• Alex Persson
• Olivia Kory
• Joe Wyer

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Spotify

5.0 / 5

5 ratings

Podcast Authority Score: 34 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

69

Social presence

0

YouTube

0

Engagement

0

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

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