The podcast for NDIS support workers, disability support workers, and aged care workers in Australia. Hosted by Sarah Heriot — interviewing support workers, NDIS providers, disability sector founders, and care sector leaders. Get real insights on NDIS, disability support, and working in aged care. Support workers: find clients fast — sign up free at SwiftyMatchy.com and get matched with people who need your support today!
Sarah Knows Support Workers
Claim This Podcastby Sarah Heriot
109 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇦🇺
37
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality75
Social0
YouTube0
Engagement0
Podcast Overview
The podcast for NDIS support workers, disability support workers, and aged care workers in Australia. Hosted by Sarah Heriot — interviewing support workers, NDIS providers, disability sector founders, and care sector leaders. Get real insights on NDIS, disability support, and working in aged care. Support workers: find clients fast — sign up free at SwiftyMatchy.com and get matched with people who need your support today!
Language
🇺🇲
Publishing Since
1/15/2024
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37
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality75
Social0
YouTube0
Engagement0
7
Excellent Areas
3
Good Performance
9
Growth Opportunities
excellent
Episode Length
57 minutes
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good
Publishing Consistency
Every 9 days
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Recent Episodes
July 8, 2026
Think Buying an NDIS Business Is Like Coffee or Hair? Think Again.
<p>Most people think buying an NDIS business is just a matter of snapping up a shiny registration online—big mistake. Sarah dives into why that "easy buy" is a dangerous illusion and how rushing in without proper checks can threaten your reputation, your finances, and most importantly, the people you support.This isn’t a quick flip like selling burgers or clothes—you're stepping into a complex world where trust, compliance, and participant safety are everything. Sarah shares the real risks of buying a "clean skin" registration, explaining why registration isn’t a shortcut but a license to deliver safe, quality care. She breaks down the critical questions you must ask before signing any dotted line: What exactly are you buying? Who are the people involved? Are the participants aware and protected? And crucially, do you understand the responsibilities that come with each registration group?You’ll discover: how to spot red flags like poor audits, staff issues, or murky systems that spell disaster down the road. Sarah unpacks the legal, financial, and ethical landmines lurking behind careless purchases—and why the sector is demanding higher standards. Plus, her top tips for vetting providers, interrogating sales promises, and embracing the true responsibilities of a quality provider.Why does it matter? Because buying blindly could mean risking people’s lives for a quick profit, and that’s a gamble nobody should take. The shift toward accountability and compliance isn’t just bureaucratic red tape—it’s a safeguard for vulnerable lives. If you’re considering buying an NDIS business, or just want to understand the risks of jumping in unprepared, this episode is your crash course in doing it right.Ready to avoid the costly pitfalls and actually do right by your future participants? Tune in. Sarah’s no-nonsense advice could save you—and the people you serve—a whole lot of trouble.</p>
June 22, 2026
NDIS Price Guide 2026–27: What Support Workers Need to Read Before January 2027
<p>The new NDIS Annual Pricing Review is 186 pages long… and respectfully, most support workers do not have time to read it front to back unless they have lost a bet.</p><p>In this solo episode, Sarah breaks down the key pages support workers, independent support workers and sole traders should read — in order — to understand what the NDIS is proposing, why it matters and what could change before January 2027.</p><p>We cover:</p><ul><li>Pages <strong>6–14</strong> for the executive summary</li><li>Pages <strong>32–36</strong> for the reasoning behind registered vs unregistered provider pricing</li><li>Pages <strong>37–59</strong> to understand how support worker rates are built</li><li>Pages <strong>136–154</strong> for community participation, travel, cancellations and the proposed 10% reduction for some unregistered providers</li><li>Pages <strong>176–178</strong> for the Disability Support Worker Cost Model</li></ul><p>This is not a new invoicing rate card. It is the NDIA’s Annual Pricing Review and its recommendations for future pricing.</p><p>If you invoice NDIS participants, work independently, run a small support-worker business, or deliver community access and participation supports, this episode is your easy-English starting point.</p><p><strong>Go read it. Understand it. Do not let January 2027 sneak up on you wearing a fake moustache.</strong></p>
June 10, 2026
Behaviour Support That Actually Makes Sense with Matt Sevier
<p>In this episode of <strong>Sarah Knows Support Workers</strong>, Sarah chats with <a href="https://www.linkedin.com/in/matt-sevier/" target="_blank" rel="noopener noreferer"><strong>Matt Sevier</strong>,</a> Founder and Director of <strong>Steppr</strong>, a Positive Behaviour Support provider based in WA.</p><p>Matt shares how his own lived experience, time as a support worker, and work as a behaviour support practitioner shaped the way he sees the NDIS, PBS, families, and support teams.</p><p>We talk about what <strong>Positive Behaviour Support</strong> actually means in easy English, why behaviour support plans need to be easier to understand, why training matters, and how support workers and families often hold the most important information.</p><p>This is a must-listen for support workers, families, PBS practitioners, and NDIS providers who want behaviour support to feel less like paperwork and more like real support.</p><p>Because let’s be honest… if no one understands the plan, the plan isn’t helping anyone.</p><p>To learn more about Matt and the work he’s doing at Steppr, visit:<br><a href="https://www.steppr.com.au/">https://www.steppr.com.au/</a></p><p><br></p>
109 total episodes available
Recent guests on Sarah Knows Support Workers
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
James Bennett
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Tara Shekede
Guest
Yvette Salvaris
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Garth Belic
Guest
Matt Cagney
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Nicole Doherty
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Cedar
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Brett Sams
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Belinda Toohey
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Connor Greene
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Laura Appel
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Amy
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