by Roy Opata Olende
Scaling Research is a podcast about how to successfully make UX research happen at scale. Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!
Language
🇺🇲
Publishing Since
12/22/2020
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May 2, 2024
<p>For more UXR & ReOps interviews and resources, subscribe to the Scaling Research newsletter at <a href="https://www.scalingresearch.com/">scalingresearch.com</a> 📫</p> <p><strong>--</strong></p> <p><br></p> <p><strong>Summary</strong></p> <p>In this episode, Stig Parfrey discusses his career journey and why he chose to work in Research Ops. He shares the enjoyable aspects of ReOps and the challenges he faces in the nonprofit and government space. Stig also talks about how he collaborates with government agencies and the importance of educating stakeholders about the value of user research. Stig then explores the unique elements of participant recruitment in government, emphasizing the importance of inclusivity and representation. </p> <p>The conversation then shifts to the role of AI in research, with Stig expressing optimism about its potential to enhance qualitative research and bring back the focus on building empathy. Stig and Roy conclude by encouraging Research Ops professionals to embrace change and continuously explore new approaches and tools.</p> <p><br></p> <p><strong>Takeaways</strong></p> <ul> <li>Research Ops offers the opportunity to work on different challenges and learn about various areas of research.</li> <li>Working in the nonprofit space allows for a direct impact and the opportunity to do good.</li> <li>Lack of resources and limited budgets are common challenges in the nonprofit and government space.</li> <li>Collaborating with government agencies requires educating stakeholders about the value of user research and sharing case studies. There is significant overlap between ReOps in government and other sectors, allowing for a smooth transition and transfer of skills.</li> <li>Participant recruitment in government requires a strong emphasis on inclusivity and representation, as the decisions made can have a significant impact on people's lives.</li> <li>AI has the potential to enhance qualitative research by providing quick and accurate feedback, allowing researchers to focus on more complex and generative aspects of their work.</li> <li>Research Ops folks should embrace change and continuously explore new approaches and tools to stay ahead in the evolving landscape of user research.</li> </ul> <p>--</p> <p>Connect with Stig:</p> <ul> <li><a href="https://www.linkedin.com/in/stig-parfrey/">Stig's LinkedIn</a></li> </ul> --- Send in a voice message: https://podcasters.spotify.com/pod/show/scalingresearch/message
April 16, 2024
<p>In this conversation, Roy Opata Olende and Brad Orego discuss the role of research within companies and the need to stretch outside of traditional UX/Design domains. They highlight the importance of research in making better decisions and saving time, and the need for research leaders to communicate the value of research and educate others about its capabilities. Brad also addresses the challenges of leadership in the research field and the need for better training and preparation. </p> <p>Lastly, Brad shares the experience of forming a cross-functional insights group and the benefits of working with different teams and disciplines. The key takeaway is that research leaders should start small and take incremental steps to build relationships, demonstrate value, and drive change within their organizations.</p> <p><br></p> <p>--</p> <p><br></p> <p>Connect with Brad:</p> <ul> <li><a href="https://www.linkedin.com/in/bradorego/" target="_blank" rel="noopener noreferer">Brad's LinkedIn</a></li> <li><a href="https://bradorego.com/" target="_blank" rel="noopener noreferer">Brad's website</a></li> </ul> <p><br></p> <p>For more UXR & ReOps leadership resources, subscribe to the Scaling Research newsletter at <a href="https://www.scalingresearch.com/">scalingresearch.com</a> 📫</p> <p><br></p> --- Send in a voice message: https://podcasters.spotify.com/pod/show/scalingresearch/message
April 9, 2024
<p>In this conversation, Josh Williams and Roy Opata Olende discuss the dangers of a monolithic approach to research. They explore the idea of good enough research versus rigorous research, the attachment that UX researchers have to projects, and the importance of understanding the risk associated with different research methods. </p> <p>They also discuss the need for researchers to make a business case for their approach. Lastly, Josh envisions a future where insights organizations and teams come together to provide a holistic view of the business.</p> <p><br></p> <p><strong>Chapters</strong></p> <p>00:00 Introduction and Quick Fire Q&A</p> <p>05:44 Josh's Journey into UXR</p> <p>12:13 The Current State of UXR</p> <p>16:18 The Pull Towards a Monolithic Approach</p> <p>20:26 The Value of Research Studies</p> <p>24:19 Good Enough vs Rigorous Research</p> <p>27:30 Risk and Methodology in Research</p> <p>31:20 Advocating for Contextual Approach to Research</p> <p>39:08 The Future of Research</p> <p><br></p> <p>--</p> <p><br></p> <p><a href="https://www.linkedin.com/in/joshua-williams-ux/" target="_blank" rel="noopener noreferer">Connect with Josh via LinkedIn</a></p> <p><br></p> <p>Subscribe to the newsletter at <a href="https://www.scalingresearch.com/" target="_blank" rel="noopener noreferer">scalingresearch.com</a> 📫</p> --- Send in a voice message: https://podcasters.spotify.com/pod/show/scalingresearch/message
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Scaling Research is a podcast about how to successfully make UX research happen at scale.
Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!
This podcast updates weekly.
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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