Podcasten er til dig, der gerne vil blive klogere på god kundeservice, og hvordan der nemt kan skabes mærkbare forandringer for medarbejdere, ledere og ikke mindst kunder. Du vil føres igennem de vigtigste emner af de to eksperter, Steffen Ekelund og Jacob Kjellerup, som begge har været konsulenter i kundeservice og salg i mange år. Konceptet er enkelt; ærlige og no BS-samtaler, som dykker ned i relevante service-emner, hvor du får serveret værdifulde erfaringer fra erhvervslivet, de bedste tips og tricks og ikke mindst små hemmeligheder, der kan gøre en enorm forskel. God fornøjelse med Servicebrief!
Servicebrief
Claim This Podcastby Steffen Ekelund & Jacob Kjellerup
42 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇩🇰
Podcast Overview
Podcasten er til dig, der gerne vil blive klogere på god kundeservice, og hvordan der nemt kan skabes mærkbare forandringer for medarbejdere, ledere og ikke mindst kunder. Du vil føres igennem de vigtigste emner af de to eksperter, Steffen Ekelund og Jacob Kjellerup, som begge har været konsulenter i kundeservice og salg i mange år. Konceptet er enkelt; ærlige og no BS-samtaler, som dykker ned i relevante service-emner, hvor du får serveret værdifulde erfaringer fra erhvervslivet, de bedste tips og tricks og ikke mindst små hemmeligheder, der kan gøre en enorm forskel. God fornøjelse med Servicebrief!
Language
🇩🇰
Publishing Since
2/19/2021
Reach the team behind Servicebrief
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Recent Episodes
October 15, 2024
Servicebrief lukker – nyt format klar 🚀
The host discusses the transition from 'Servicebrief' to a new podcast format, 'Klar besked,' which focuses on clear and effective communication techniques.
April 3, 2023
S03 EP10 - Vær taknemmelig over for dine kunder
Consultant Theis Guldberg and host Jacob Kjellerup explore the importance of expressing gratitude toward customers in customer service, offering insights into practical implementation in this interview.
March 20, 2023
S03 EP09 - 3 trin til at tilegne dig ny viden og blive dygtigere
Steffen Ekelund and Jacob Kjellerup discuss three actionable steps for listeners to acquire new knowledge and improve their skills based on feedback.
42 total episodes available
Recent guests on Servicebrief
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Theis Guldberg
Guest
Jacob Kjellerup
Guest
Deep-dive analytics for Servicebrief
Frequently asked questions
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- What is Servicebrief?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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