They're coming from everywhere. Comedy to Linguistics, Computer Science to Translation, Content creating to UX design - all those ways led to their current destination: being a conversation designer. In an open conversation with Eran Soroka, head of marketing at CoCoHub, conversation designers from all over the world, including leaders of the Conversational AI industry, are revealing how did they get here, what makes the difference between a great chatbot or a voice assistant and an annoying experience, and what tips they can give to aspiring conversation designers.
Taking Turns
Claim This Podcastby CoCoHub - conversational components
5.0(4 reviews)
19 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇿🇦
Podcast Overview
They're coming from everywhere. Comedy to Linguistics, Computer Science to Translation, Content creating to UX design - all those ways led to their current destination: being a conversation designer. In an open conversation with Eran Soroka, head of marketing at CoCoHub, conversation designers from all over the world, including leaders of the Conversational AI industry, are revealing how did they get here, what makes the difference between a great chatbot or a voice assistant and an annoying experience, and what tips they can give to aspiring conversation designers.
Language
🇺🇲
Publishing Since
8/30/2020
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Recent Episodes
January 19, 2021
Taking Turns - Ep 021 - Eric Kades
<p>What's in a sales chatbot? Is it the a great conversational experience by automation, or maybe a live chat agent waiting in the dark to save the day? And, wait - why not both? Eric Kades, Founder at TextChat by JetSense.ai, believes in combining those two - and gives several examples of how conversational interfaces can resurrect a campaign, improve conversion rate substantially, and even help students avoid dropping from college.</p>
January 10, 2021
Taking Turns - Ep 020 - Nick Thomson
<p>2020 was a tough year, but at least at digital marketing and transformation, it was the Year of the Chatbot. And while we look, most of the time, to the USA or Europe as the center of the universe, the South African market is awakening as well - which is a great reason to have Nick Thomson from GotBot on the line. So why is chatbots so easy to sell nowadays? What happens when a chatbot you've created is TOO successful? And why should a good chatbot be "super sassy"? Watch Nick's fascinating conversation with our host, Eran Soroka.</p>
November 23, 2020
Taking Turns - Ep 018 - Geertina Hamstra
<p><a href="https://www.linkedin.com/in/geertina/" target="_blank">Geertina Hamstra</a>, mom of 2 daughters and +100 chatbots, knows first-hand how a chatbot can create a bond with a human.<br> In the 18th episode of Taking Turns with Eran Soroka, she also recalls a chatbot that she created to protect kids online, and talks about the importance of a bot's personality.<br> <br> </p>
19 total episodes available
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- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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