You don’t need more people, you need the right people. Each episode, Bryan Arzani and Jennifer Erickson will share valuable insights, giving you the tools to recruit the right talent for your organization and reduce your risk of mis-hires. Whether you’re the owner of a small business or CEO of a national brand, it’s the people who will make or break the company. Tune in and learn how to eliminate guesswork and focus on building a team that will bring value to your company's culture and bottom line.

Talent Matters
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Podcast Overview
You don’t need more people, you need the right people. Each episode, Bryan Arzani and Jennifer Erickson will share valuable insights, giving you the tools to recruit the right talent for your organization and reduce your risk of mis-hires. Whether you’re the owner of a small business or CEO of a national brand, it’s the people who will make or break the company. Tune in and learn how to eliminate guesswork and focus on building a team that will bring value to your company's culture and bottom line.
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Publishing Since
6/30/2021
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Recent Episodes

December 6, 2021
#21: How to Create That Meaningful Work Experience with Amanda Young
<p>We’re all familiar with CEOs and CFOs, but we’re well overdue for a Chief Officer in the HR department. That’s why Amanda Young is here as Chief Human Resources Officer at Bankers Trust — to talk about what that role means and how the expectations have changed over the past two decades.</p> <p>Amanda started her career in HR, working through internships and learning from mentors along the way. She found herself as an HR manager at 27, and today she is one of Fortune’s 40 under 40 as the CHRO at Bankers Trust. She manages a team of 525 employees and, although banks are known for being stuffy and structured, Amanda brings new life to the industry by focusing on creating the meaningful work experiences employees want.</p> <p>Just over the past two years, the talent landscape has changed. People are leaving behind traditional roles for a variety of experiences that bring new depth to their careers. It’s less about climbing the corporate ladder and more about enriching the work experience. For Amanda, it’s about creating the flexibility for her team to do just that.</p> <p>Like many businesses, Bankers Trust transitioned to a more flexible workplace over the pandemic. But more than going online, the bank relaxed the dress code and maintained its focus on leadership and managerial training. Amanda is still facing a few obstacles in the coming year, but learning to respond to changes instead of just reacting to them isn’t one. Her intentional responses and the deliberate and collaborative programs she’s implemented for her team continue to provide them with the meaningful experiences they need.</p> <p>Of course, not every program can be a success story. Amanda shares her pitfalls and what happens when the programs you plan don’t have any follow-through. It really takes a team to manage a company, and she takes care to enrich and empower her team just as much as she empowers herself. Tune in now to hear more about the role of a Chief Human Resources Officer and the resources Amanda uses for herself.</p> <p>If you would like more information on the resources Amanda discusses in this episode, check out:</p> <ul> <li><a href="https://www.amazon.com/Fear-Not-Boss-You-Your/dp/0310359066"><u>Fear Is Not The Boss Of You </u></a>by Jennifer Allwood</li> </ul>

November 8, 2021
#20: How to Create the Right Office Culture Online with Jeff Russell
<p>Jeff Russell started as a journalist — he never could have guessed it would lead him to become the President and CEO of Delta Dental, the largest dental insurance carrier in Iowa with over one million members. The wide array of experiences Jeff encountered on his career journey prepared him to run a company, just not in the way you would think.</p> <p>How exactly does journalism prepare you to run a company? Jeff breaks down what it’s like to get an assignment and write a story. Developing quick-thinking life skills made him more adaptable at work. Jeff is used to seizing opportunities when they strike, and he had the chance to step into multiple different roles as he worked his way up the corporate ladder.</p> <p>However, when it comes to hiring his own employees, he doesn’t like to use the term “ladder.” He explains how that vertical-type thinking can narrow your perspective of the workforce. He prefers hiring people who have real-life experiences to rely on because it builds better teams and stronger leaders.</p> <p>The pandemic really put a damper on those real-life experiences in the office setting, and we discuss how we’re all using technology to stay connected with our teams. Jeff is a tech guy at heart, and he shares what he’s doing to pivot and connect with his team in new ways.</p> <p>Employee engagement is integral to the success of your business, but what does your company culture look like when you go remote? The best things happen organically when the whole team is together, and the most important questions we need to be asking ourselves as leaders are: How can I stay flexible? How can we reinvent collaboration for the online world?</p> <p>Jeff is focused on fostering collaboration and inspiring spontaneous connections in the next year. He shares some of the new talent initiatives he’s planning and what it looks like to move his company culture forward in a digital office space. It takes a team to reinvent a company, and Jeff wants to keep planning ahead with his to see what the company can become for the next generation of customers and employees.</p>

November 1, 2021
#19: Human Capital and Investing in Tomorrow’s Future with Tony Timm
<p>When we talk about talent in the workforce, we aren’t just referring to the development of our current teams and employee culture. We are talking about the future workforce and our role in inspiring and preparing the next generation. We have to prepare now for the future of work, and Tony Timm is doing just that in his current role as the CEO of the Boys & Girls Club of Central Iowa.</p> <p>The Boys & Girls Club creates opportunities for kindergarteners to high school seniors to succeed in school and secure the skills they need to start college, find jobs, and lead successful adult lives. Right now the club, which can accommodate 1,000 children, serves about 350 kids and teenagers, with over 100 more on the waiting list. The issue? Staffing.</p> <p>Tony has spent his whole career in nonprofits, so he’s familiar with the strain of staff shortages, but nothing like what the pandemic has brought. He walks us through a typical day of a kid in Boys & Girls Club, the kind of activities offered, and the type of mentors needed in both a working and volunteer capacity, and he shares the reality of the grind the team has endured to meet the needs of their community.</p> <p>When schools closed their doors and went digital, the Boys & Girls Club remained open, extending their hours to help students accommodate to remote learning. The team is short about 50 part-time employees, and Tony discusses the challenges of filling part-time roles with a workforce today that requires full-time hours and pay. His clever way of affording people the right opportunity to have an impact and still support themselves financially benefits both his team and the community, which is a balance many employers strive for.</p> <p>The investment in human capital is key here. Not just in the dedicated employees and volunteers at Boys & Girls Clubs across the country, but in the children who use these programs to learn and develop their own skills. We are a community that needs a workforce, and failure to invest in this future generation is a failure to invest in ourselves. Improving the labor force is more than increasing wages, and Tony Timm has more than a few ideas on how we can help build tomorrow’s future.</p> <p>Links Discussed:</p> <ul> <li><a href="https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322"><u>Mindset: The New Psychology of Success</u></a> by Carol Dweck</li> </ul>
21 total episodes available
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