Welcome to Talking Improvement. This is a podcast from Improvement Cymru where we create a safe space for those people working in health and care in Wales who want to make the system work a little better for everyone. In every episode, we’ll speak to some of the leaders in the improvement field to get their insights and their personal experiences.
Talking Improvement
Claim This Podcastby Improvement Cymru
9 episodes
Updated Weekly
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Podcast Overview
Welcome to Talking Improvement. This is a podcast from Improvement Cymru where we create a safe space for those people working in health and care in Wales who want to make the system work a little better for everyone. In every episode, we’ll speak to some of the leaders in the improvement field to get their insights and their personal experiences.
Language
🇺🇲
Publishing Since
8/30/2022
1 verified contact email on file for Talking Improvement
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Recent Episodes
April 28, 2024
Creating The Conditions For Sustainable Improvement
How vital is psychological safety in the workplace? What impact does it have on overall wellbeing and productivity? <br /><br />Deputy Director of Improvement Cymru, Dom Bird talks to Nicola Williams, Executive Director of Nursing, who shares her insights and experiences on psychological safety initiatives at the Velindre University NHS Trust. <br /><br />Nicola has been a leading advocate for psychological safety initiatives. As Executive Director of Nursing, she has spearheaded efforts within the Trust, including being the Exec Lead for the Safe Care Collaborative. Nicola will discuss successes, challenges, and the importance of fostering a psychologically safe environment for both staff and patients. It is important to foster an environment, she says, "where teams feel they can take risks, express ideas and concerns, where they can speak up when something has gone wrong, and admit to mistakes which can be very difficult for some without fearing there will be repercussions or negative outcomes to that." <br /><br />This episode will explore the essence of psychological safety, its implications for individuals and organisational culture, and practical strategies for implementation and improvement. Nicola's expertise sheds light on the significance of prioritising psychological safety in healthcare settings for enhanced well-being and performance.<br /><br />Follow us on Twitter <a href="https://twitter.com/ImprovementCym" target="_blank" rel="noreferrer noopener">@ImprovementCym</a><br />Like us on <a href="https://www.facebook.com/ImprovementCymru" target="_blank" rel="noreferrer noopener">Facebook</a><br />Subscribe to our <a href="https://www.youtube.com/channel/UC0xKknLrRNd4NsWTr4RVPtQ" target="_blank" rel="noreferrer noopener">YouTube channel</a><br />Connect with us on our <a href="https://www.linkedin.com/company/improvement-cymru/" target="_blank" rel="noreferrer noopener">LinkedIn</a> page
April 21, 2024
A Local Collaboration Community Project To Help Reduce 999 Calls
In this episode of Talking Improvement, we delve into a groundbreaking collaborative project aimed at reducing unnecessary ambulance call outs for falls at home. <br /><br />Dom Bird, Deputy Director of Improvement Cymru, hosts a discussion with Eleri D'Arcy, Demi Catterall, and Amy Jenkins, key figures from different organisations involved in this initiative. Recognising the significant impact of falls, particularly among older adults, the project sought to address the issue of unnecessary ambulance callouts for non-injurious falls.<br /><br />Bringing together representatives from healthcare, at-home care providers, and local government, the project fostered a multi-dimensional approach to tackling falls, leveraging diverse expertise and resources. Utilising technology such as the ISTUMBLE app, the project introduced efficient assessment methods and alternative care pathways.<br /><br />By empowering care providers to respond effectively to falls, the project not only reduced long lies and hospital admissions but also bolstered confidence among service users, enhancing emotional support and fostering a sense of security within the community. <br /><br />With special thanks to the following for their help with this project:<br />Diane Patterson and Andrew Thorne from Simply Safe, Ben Scott from Welsh Ambulance Services NHS Trust, Sheena Morgan and Sharon Jackson from Swansea Bay UHB, Francesca Ormeno, Anna Wake, Fiona Broxton, Alex Thomas and Shann Cowap from Swansea Council and Joanne Powell and Lee Wheeler from Improvement Cymru.
April 14, 2024
The Clinical Navigation Hub - Reducing Pressure On WAST, Emergency Departments And Capacity In Acute Hospitals
How can the increasing pressure on emergency departments and ambulance services be reduced? <br /><br />In this episode, Dr Dewi Rogers, an out-of-hours GP at Cwm Taf Morgannwg University Health Board, discusses an innovative collaboration called the Clinical Navigation Hub with Dom Bird, Deputy Director of Improvement Cymru.<br /><br />As part of the Safe Care Collaborative, this hub provides central resources to care homes, offering timely advice and support, thereby easing the strain on critical healthcare services.<br /><br />Dr Rogers explains how the Hub enables care homes to make informed decisions and deliver tailored care, reducing unnecessary hospital visits. If the patient is stable and not in immediate danger, instead of calling an ambulance straight away, Dr Rogers encourages them to contact the Hub. "We see tremendous success with what we're doing. From 80% to 90% of the calls we receive from nursing homes, we manage to avoid transporting these patients to the hospital and keep them at home where they want to be and manage them safely," he says.
9 total episodes available
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Frequently asked questions
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- What is Talking Improvement?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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