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Techcom - Innovative tech solutions for telecom

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by NTT DATA España

8 episodes

Updated Daily

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Podcast Overview

With a global market expected to grow at a compound annual growth rate of 5.4% from 2021 to 2028, the telecommunications industry is one of the fastest growing markets in the world, and one of the most challenging also. Rising costs associated with the roll-out of 5G infrastructures and MEC (Multi-Access Edge Computing), soaring demand for high-speed data connectivity, and third-party companies that join capabilities and create advanced solutions, are just some of the key drivers in the telecom industry. Operators such as Telefonica, leading Spanish telecommunications company with presence in Europe and America, are faced with a unique challenge: transform constantly in order to adapt to the new commercial models, partners and new technologies the market demands. To discuss how Telefonica, as a Communication Service Provider, is able to provide a Smart Space Ecosystem to various verticals including the management of new partners and solutions, and the corresponding monetization of these new commercial relationships, that transform their operations so that they service customers in a flexible way, and the opportunities they believe will disrupt the market even further, we have invited Jose Luis Garcia Amores, B2B IT Enterprise Architect at Telefónica, to join us today. Listen to the first episode of our podcast series dedicated to the telecommunications industry where, together with our guests, we discuss the challenges operators are facing and the transformations they need to go through in order to be able to provide services to an increasingly demanding market. Guests: Jose Luis Garcia Amores - B2B IT Enterprise Architect at Telefónica Global CTIO Luis Fernando Rubio - Telecom Executive Director at NTT DATA Europe & LATAM

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Publishing Since

9/19/2022

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Recent Episodes

Episode thumbnail for How to efficiently automate anomaly detection and root-cause analysis on 5G networks for a seamless customer experience?

November 7, 2022

How to efficiently automate anomaly detection and root-cause analysis on 5G networks for a seamless customer experience?

One of the main challenges of integrating next-generation networks like 5G is that they have a high degree of complexity and consist of numerous elements that need to be coordinated. The fact that the structure of these networks is so complex and there are various different elements, especially the dynamic ones, which haven’t reached a high degree of maturity, is adding a lot of complexity to the integration process. A key in simplifying these processes is by incorporating automatization in the form of clustering models. Here to discuss topics such as root-cause analysis and what clustering modules represent for automating 5G networks or what is the most efficient way to automate the scaling of CSP’s 5G networks, are Fernando Luis Lamela OSS Solutions Architect at Optare Solutions, and Fernando Rex, Partner and Head of Network Business at NTT DATA Europe & LATAM. Listen to the eighth and final episode of our podcast series dedicated to the telecommunications industry where, together with our guests, we dive into how advanced automations are revolutionizing customer experiences in the telecom industry. Guests: - Fernando Luis Lamela - OSS Solutions Architect at Optare Solutions - Fernando Rex - Partner and Head of Network Business at NTT DATA Europe & LATAM

November 2, 2022

Measuring real customer perception of networks performance: The first step to automating corrective actions

In an increasingly competitive market, where customers are more demanding than ever and prone to change habits quickly, operators are obliged to adopt a customer-centric approach that relies heavily on advanced technologies and constant innovation. According to our guests, innovation is key in moving on from a network-centric way of operating to a customer-centric one which means taking decisions for network operations are based on the quality the customer is perceiving rather than any network alarms. Here to discuss this change in strategy, the complexities of innovation in customer experience and other topics such as the methodology that Nokia uses to accurately calculate the Customer Experience Index (CEI) which involves measuring each customer using passive probes, are Fernando Aymerich Trénor, Account Manager for Telefónica Spain at Nokia, and Fernando Rex, Partner and Head of Network Business at NTT DATA Europe & LATAM. Listen to the eighth episode of our podcast series dedicated to the telecommunications industry where, together with our guests, we talk about measuring the real customer perception of network performance to unleash the autonomous network paradigm. Guests: Fernando Aymerich Trénor - Account Manager for Telefónica Spain, focused on the Cloud And Network Services business domain, at Nokia Fernando Rex - Partner and Head of Network Business at NTT DATA Europe & LATAM

October 24, 2022

Network cognitive automation for accelerating CSPs digital transformation journey

Cognitive automation combines artificial intelligence and process automation capabilities to improve business outcomes. It offers cognitive input to humans working on specific tasks and enhances their analytical capabilities. According to specialists, businesses that adopted cognitive automation tools were able to automate approximately 50% – 70% of their tasks, cut down data processing time by 50% - 60% and even achieve triple-digit ROI. However, cognitive automation hasn’t always been a cutting-edge technology. Traditionally, it was associated with call centers but with the latest advancements, it has become a key part in the transformation of operators. Here to discuss several topics such as how these AI/ML techniques will enable human assisted AI, their pivotal role in the journey to zero touch automation, how they will help reach a predictive mindset that will reduce the operation costs for the networks, and how they shouldn’t be associated with redundancies but rather be considered ways to cope with the increasing complexity of the networks, are André Antunes Vieira, Service Orchestration and Network Automation Leader at Celfocus, and Fernando Rex, Partner and Head of Network Business at NTT DATA Europe & LATAM. Listen to the seventh episode of our podcast series dedicated to the telecommunications industry where, together with our guests, we discuss how network cognitive automation can help accelerate CSPs digital transformation journey. Guests: André Antunes Vieira - Service Orchestration and Network Automation Leader at Celfocus Fernando Rex - Partner and Head of Network Business at NTT DATA Europe & LATAM

8 total episodes available

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Frequently asked questions

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What is Techcom - Innovative tech solutions for telecom?: With a global market expected to grow at a compound annual growth rate of 5.4% from 2021 to 2028, the telecommunications industry is one of the fastest growing markets in the world, and one of the most challenging also.

Rising costs associated with the roll-out of 5G infrastructures and MEC (Multi-Access Edge Computing), soaring demand for high-speed data connectivity, and third-party companies that join capabilities and create advanced solutions, are just some of the key drivers in the telecom industry. Operators such as Telefonica, leading Spanish telecommunications company with presence in Europe and America, are faced with a unique challenge: transform constantly in order to adapt to the new commercial models, partners and new technologies the market demands.

To discuss how Telefonica, as a Communication Service Provider, is able to provide a Smart Space Ecosystem to various verticals including the management of new partners and solutions, and the corresponding monetization of these new commercial relationships, that transform their operations so that they service customers in a flexible way, and the opportunities they believe will disrupt the market even further, we have invited Jose Luis Garcia Amores, B2B IT Enterprise Architect at Telefónica, to join us today.

Listen to the first episode of our podcast series dedicated to the telecommunications industry where, together with our guests, we discuss the challenges operators are facing and the transformations they need to go through in order to be able to provide services to an increasingly demanding market.

Guests: Jose Luis Garcia Amores - B2B IT Enterprise Architect at Telefónica Global CTIO Luis Fernando Rubio - Telecom Executive Director at NTT DATA Europe & LATAM
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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