by Maureen Atebawone, Founder - BawoniCX
Explore the heart of customer experience and service in Africa, unraveling challenges, successes, and cultural influences. Join host Maureen Atebawone as she unveils distinctive African customer stories, sparking insightful dialogues about effective service training, cultural alignment, and redefining experiences. Drawing from her wealth of expertise as a seasoned Customer Experience consultant and coach, Maureen Atebawone brings a unique perspective to the podcast.
Language
🇺🇲
Publishing Since
5/30/2019
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
May 13, 2020
<p>Anita Punjabi is the amazing owner of Sunshine Salad Bar...a restaurant that offers a warm, welcoming atmosphere, friendly staff, huge portions and of course..excellent salads! Anita joins me to discuss everything from customer experience, COVID-19 to her experience running a business a restaurant in Ghana for the last 20 years. Anita's insight into employee training and it's contribution to the longevity of her business is definitely worth listening to. Customer service and Customer Experience in Ghana faces so many challenges but Anita seems to have found a way to make it work for her. She also tells us about a new product she's been working on that will soon be available to adventurous home cooks during this pandemic.</p> <p>This episode is powered by Bawoni Consult, a customer experience agency located in Accra, Ghana. Bawoni provides customer experience and customer service resources to businesses. Our core services include online courses, training and development. We also provide business advisory services for businesses interested in Customer experience development. </p>
May 8, 2020
<p>I woke up at 5am to make sure I had LP Gas for my kitchen...That was my first customer experience in the midst of COVID19...there have been so much more. Listen to this episode to find out what lockdown was like for me, living in Accra. </p>
October 18, 2019
<p>I talk to Helen, a Youtube vlogger (The Ordinary Fit Girl) and a friend who recently moved back to Ghana about what her experience has been like being a Vegan in Accra. She provides insight into the best restaurants to check out, the struggle with waiters at food establishments as well as what good customer experience looks like to her. </p>
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
Explore the heart of customer experience and service in Africa, unraveling challenges, successes, and cultural influences. Join host Maureen Atebawone as she unveils distinctive African customer stories, sparking insightful dialogues about effective service training, cultural alignment, and redefining experiences.
Drawing from her wealth of expertise as a seasoned Customer Experience consultant and coach, Maureen Atebawone brings a unique perspective to the podcast.
This podcast updates daily.
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Information about guest appearances is not available.
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.