Podcast thumbnail for The Agile Skills Library

The Agile Skills Library

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by Geoff Watts · Paul Goddard

21 episodes
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Podcast Overview

Welcome to The Agile Skills Library — a practical, human-centred podcast for anyone who wants to get better at agile beyond the framework. Created and curated by Geoff Watts and Paul Goddard, this podcast draws on over 50 years of combined experience working with teams, leaders, Scrum Masters, and organisations across a wide range of industries. Each episode focuses on one skill that great agile practitioners rely on every day — facilitation, coaching, decision-making, conflict, communication, systems thinking, and leading in uncertainty.

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Publishing Since

1/29/2026

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Recent Episodes

Episode thumbnail for EP20: Kano Analysis: Prioritising Features by Customer Satisfaction (and Building Minimum Lovable Products)

August 11, 2026

EP20: Kano Analysis: Prioritising Features by Customer Satisfaction (and Building Minimum Lovable Products)

<p>Geoff and Paul welcome listeners back to the Agile Skills Library and introduce Kano analysis, a customer satisfaction model from the 1980s by Noriaki Kano, used to support data-driven prioritisation via surveys comparing how customers feel when a feature exists versus when it doesn’t. They explain the five feature categories—threshold/must-have, linear/one-dimensional, delighted/excited, indifferent, and reverse—and use hotel-room examples (toilets and beds as threshold; bed size, Wi‑Fi speed, and room attributes as linear; anniversary card and chocolates as delighters; padded hangers and heavy bed throws as indifferent; too many pillows/furniture and unwanted items like rats as reverse). They connect Kano to release planning, arguing teams often over-focus on threshold features and should instead balance trade-offs to create a “minimum lovable product,” including knowing when not to build or when to remove backlog items.</p><p><br></p><p>00:00 Welcome Back Banter</p><p>01:40 Why Kano Matters</p><p>04:52 How Kano Surveys Work</p><p>06:13 Must Have Basics</p><p>07:12 Hotel Threshold Examples</p><p>08:58 Linear Performance Needs</p><p>11:20 Delighters and Exciters</p><p>15:08 Indifferent and Reverse Features</p><p>17:45 Using Kano for MVP vs MLP</p><p>21:05 Wrap Up and Next Steps</p>

Episode thumbnail for EP19: A Retrospective From the Future - Using Future Perspective to Create Positive Change

August 4, 2026

EP19: A Retrospective From the Future - Using Future Perspective to Create Positive Change

<p>Geoff and Paul open by celebrating Paul’s birthday and discussing mixed feelings about ageing and birthdays, then pivot to a coaching technique: a “future perspective” or “retrospective from the future.” Geoff explains imagining a future time (e.g., 6-12 months or five years) where things are going well, describing what’s true, then looking back to identify the decisions and actions that made it happen; he notes it can be analytical or visualisation-based and more strategic than typical retrospectives. They discuss using it individually (including a “Nirvana letter”) or with teams to counter present-focused negativity and create motivating goals. Paul practices the exercise, describing a future with balanced variety and stability, meaningful work, family time, and deeper rugby club involvement that expands into consultancy, plus leading indicators to track progress. They close by asking listeners to leave a review and download companion content to try the technique.</p><p><br /></p><p>00:00 Birthday Banter</p><p>01:53 Ageing And Milestones</p><p>02:33 Future Retrospective Idea</p><p>03:11 How The Exercise Works</p><p>05:42 Team And Solo Variations</p><p>06:59 Paul Visualises Five Years</p><p>09:11 Make It Specific</p><p>11:09 Turn Vision Into Actions</p><p>15:09 Leading Indicators And Signals</p><p>16:41 Mindset And Team Longevity</p><p>19:06 Birthday Gift And Wrap Up</p>

Episode thumbnail for EP18: Commit/Expect: Building Working Agreements Between Product Owners and Teams

July 28, 2026

EP18: Commit/Expect: Building Working Agreements Between Product Owners and Teams

<p>In this Agile Skills Library episode, Geoff and Paul introduce a workshop technique called “Commit and Expect,” used to clarify responsibilities and improve relationships within agile teams. They describe how a product owner and a development team (and optionally a scrum master) each create two lists: what they will commit to and what they expect from the other party, then compare lists to identify agreements and disagreements and turn shared items into working agreements. The discussion emphasises starting with areas of alignment, using facilitation to handle delicate mismatches, and treating commitments as relationship-building that can grow over time with evidence in retrospectives. They address objections that it resembles a RACI or feels transactional, arguing it prompts nuanced conversations beyond job descriptions. They also mention downloadable templates and briefly demonstrate the technique by negotiating episode editing and content hosting.</p><p><br /></p><p>00:00 Welcome and Setup</p><p>00:45 Why Commit Expect</p><p>01:36 Origins and Rediscovery</p><p>02:59 How the Exercise Works</p><p>04:10 Agreements and Working Rules</p><p>06:15 Variants and Team Charter</p><p>08:35 Conflict Case Study</p><p>10:42 Go Slow Build Trust</p><p>12:33 RACI and Transactional Concerns</p><p>16:44 Facilitation Tips and Templates</p><p>18:03 Live Commit Expect Demo</p><p>18:45 Wrap Up and Goodbye</p>

21 total episodes available

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Frequently asked questions

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What is The Agile Skills Library?

Welcome to The Agile Skills Library — a practical, human-centred podcast for anyone who wants to get better at agile beyond the framework.

Created and curated by Geoff Watts and Paul Goddard, this podcast draws on over 50 years of combined experience working with teams, leaders, Scrum Masters, and organisations across a wide range of industries.

Each episode focuses on one skill that great agile practitioners rely on every day — facilitation, coaching, decision-making, conflict, communication, systems thinking, and leading in uncertainty.

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

No, this podcast does not typically feature guests.

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