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The AI Lab

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by The AI Lab

5.0(9 reviews)

21 episodes

Updated Daily

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Podcast Overview

Generative AI has taken the world by storm —leaving business leaders with a flood of unanswered questions and a burning curiosity to understand what it all means. Most importantly, “What does this mean for my business?”. This is a show about demystifying the world of generative AI for business leaders. No fluff. No jargon. Just real conversations with the innovative leaders who are not only embracing this technology but advancing it — discovering new use cases, building new categories, and solving some of the largest problems for their teams & customers.

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Publishing Since

3/31/2023

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Recent Episodes

May 27, 2026

The Co-Service Model: Why AI Changes the Client Relationship | Ryan Kurt + Patrick McConville

In this episode of the AI Lab Podcast, Ryan Kurt joins Patrick McConville for a conversation on where AI is headed in the workplace — and why service businesses need to rethink how they create value in an AI-native world.Ryan introduces the idea of the “co-service model”: a future where clients and service providers both have access to powerful AI tools, changing the relationship from “do this for me” to “help me do this better.” From accounting and legal services to consulting, customer support, and internal operations, the episode explores why companies can’t ignore the fact that their customers are already using AI to analyze, question, and extend the work being done for them.We also dive into:<ul><li>Why AI is becoming the new operating system for knowledge work</li><li>How information asymmetry between experts and customers is collapsing</li><li>Why companies should enable employees instead of rushing to replace them</li><li>The risk of creating a new AI skills gap based on access, training, and affordability</li><li>Why “forward deployed engineers” may not solve the real problem of AI transformation</li><li>How leaders can identify and activate the AI-native talent already inside their organizations</li></ul>About Patrick McConville:Patrick McConville is an experienced writer and versatile media professional with a background in motion pictures, film production, event production, project management, and stage management. With a Bachelor of Arts focused in Film Production and Theological Studies from Loyola Marymount University, Patrick brings a storyteller’s perspective to conversations about technology, work, and culture.About Ryan Kurt:Ryan Kurt is the Founder of AI Lab, a community and advisory platform built to help executives navigate generative AI. After experiencing layoffs firsthand, he built AI Lab to help leaders and teams reskill for the AI era—equipping organizations to grow through AI, not just cut costs.Resources:→ Learn more about <a href="http://theailab.ai">AI Lab</a>→ Connect with Ryan on <a href="https://www.linkedin.com/in/ryankurt/">LinkedIn</a>→ Connect with Patrick on <a href="https://www.linkedin.com/in/patrick-mcconville-132005b/">LinkedIn</a>→ Send listener questions: <a href="mailto:podcastquestions@theailab.ai">podcastquestions@theailab.ai</a> Chapters:Coservices Model (00:21)AI as Utility (03:17)Asymmetry of Information (07:56)Supercharged People (11:57)Benefits of Being AI Native (17:29)Bigger Game to Play (26:10)Need for Education and Cohesion (30:09)The Current Model Won't Work (33:56)

May 6, 2026

Why AI Isn’t Delivering (yet) in business | Jen Stave, HBS AI Institute

AI is moving fast, but most companies are still figuring out what it actually means for how they work and grow. In this episode, Melissa Mahtani sits down with Jennifer Stave, Launch Director of Harvard Business School’s AI Institute, to unpack what companies are getting right – and wrong – about AI adoption. Jennifer shares lessons learned from her “clinical trials” model for testing AI in real business environments and explains why you can’t be an AI optimist or pessimist, only a human one. We also dive into:<ul><li>The disconnect between AI’s promise and AI in practice</li><li>How important humans are to technological change</li><li>The role of tacit knowledge in AI adoption</li><li>Why AI should lead to employee enhancement not replacement</li><li>How Agentic AI is changing what it means to be a manager </li><li>Why “Tokenmaxxing” isn’t a good incentive for AI adoption</li><li>Why traditional ROI metrics don’t work for AI</li></ul>About Jennifer Stave:Jennifer Stave is the Launch Director of the Harvard Business School AI Institute, where she leads efforts to study how generative AI is transforming firms, leadership, and strategy. Her work focuses on bridging the gap between rapid technological advancement and real-world business adoption, partnering directly with companies to develop practical frameworks for safe and effective AI deployment.Resources: → Learn more about The AI Lab: <a href="https://www.theailab.ai/" rel="ugc noopener noreferrer" target="_blank">https://www.theailab.ai/</a> → Connect with Melissa Mahtani: <a href="https://www.linkedin.com/in/melissa-mahtani/" rel="ugc noopener noreferrer" target="_blank">https://www.linkedin.com/in/melissa-mahtani/</a> → Connect with Jennifer Stave: <a href="https://www.linkedin.com/in/jen-stave/" rel="ugc noopener noreferrer" target="_blank">https://www.linkedin.com/in/jen-stave/</a> → Send listener questions: <a href="mailto:PodcastQuestions@theailab.ai" rel="ugc noopener noreferrer" target="_blank">PodcastQuestions@theailab.ai</a>

April 21, 2026

The unique and differentiated role women play in AI | Dr. Felicia Newhouse, Founder of the AI-powered Women Conference at MIT

Dr. Felicia Newhouse—former tech executive turned founder of AI Powered Women—joins us to unpack why the biggest risk in AI today isn’t a gender gap, but a structural imbalance in who builds, governs, and bears the consequences of these systems. She explains why a diverse make-up of people (not just women) must play a central role in shaping its future.We also dive into: <ul><li>How women leaders are approaching AI differently in the workplace</li><li>The importance of diversity both in AI data and AI governance decisions</li><li>Why AI doesn’t have a gender problem, but a structural one.</li><li>The “triple threat” facing women: lower AI usage, higher automation risk, and invisible labor</li><li>The hidden burden of emotional labor in AI transformation—and why it’s often overlooked</li><li>Why human relationships are actually the key to AI success</li><li>Why women leaders are acting as early warning systems for AI risk</li><li>What to expect at the AI-powered women's conference</li></ul>Guest bio:Dr. Felicia Newhouse, founder of AI-Powered Women at MIT, leads one of the world’s largest movements in bridging women and AI, uniting global leaders at MIT and beyond to redefine the future of leadership. With a PhD in transformational learning, two decades as a tech product executive, and training in mindfulness, she uniquely bridges research, business, and human transformation to ensure the rise of AI elevates—not erases—what makes us most human.Resources: → Learn more about The AI Lab: <a href="http://theailab.ai">theailab.ai</a> → Connect with Melissa Mahtani: <a href="http://linkedin.com/in/melissa-mahtani">linkedin.com/in/melissa-mahtani</a> → Connect with Felicia Newhouse: <a href="https://www.linkedin.com/in/felicianewhouse/">https://www.linkedin.com/in/felicianewhouse/</a> → Send listener questions: <a href="mailto:PodcastQuestions@theailab.ai">PodcastQuestions@theailab.ai</a>

21 total episodes available

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Frequently asked questions

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What is The AI Lab?: Generative AI has taken the world by storm —leaving business leaders with a flood of unanswered questions and a burning curiosity to understand what it all means. Most importantly, “What does this mean for my business?”.

This is a show about demystifying the world of generative AI for business leaders.

No fluff. No jargon. Just real conversations with the innovative leaders who are not only embracing this technology but advancing it — discovering new use cases, building new categories, and solving some of the largest problems for their teams & customers.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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