The Correspondent is the community banker's go-to source for community banking content from trusted voices in the banking space. Listen to episodes on topics that will help your community bank thrive.

The Correspondent
Claim This Podcastby Independent Correspondent Bankers Bank
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Podcast Overview
The Correspondent is the community banker's go-to source for community banking content from trusted voices in the banking space. Listen to episodes on topics that will help your community bank thrive.
Language
🇺🇲
Publishing Since
1/25/2023
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Recent Episodes

June 10, 2026
From Transaction to Transformation: Leveraging "Unreasonable Hospitality" in Community Banking
<div class="OutlineElement Ltr SCXW18707744 BCX8"> <p class="Paragraph SCXW18707744 BCX8" lang="EN-US" xml:lang= "EN-US"><span class="TextRun SCXW18707744 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW18707744 BCX8">A</span><span class= "NormalTextRun SCXW18707744 BCX8">s technology continues to evolve, community bankers often fear losing the </span><span class= "NormalTextRun SCXW18707744 BCX8">personal touch</span><span class= "NormalTextRun SCXW18707744 BCX8"> that </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW18707744 BCX8">sets</span><span class="NormalTextRun SCXW18707744 BCX8"> community banks apart. But the convenience technology provides </span><span class= "NormalTextRun SCXW18707744 BCX8">doesn't</span><span class= "NormalTextRun SCXW18707744 BCX8"> have to be at odds with </span><span class= "NormalTextRun SCXW18707744 BCX8">relationship</span><span class= "NormalTextRun SCXW18707744 BCX8"> banking. This episode features Joan Marsili, a longtime banker and chief growth officer at Marsili Growth Advisory. She </span><span class= "NormalTextRun SCXW18707744 BCX8">recently</span><span class= "NormalTextRun SCXW18707744 BCX8"> co-hosted </span><span class="NormalTextRun SCXW18707744 BCX8">a webinar</span><span class= "NormalTextRun SCXW18707744 BCX8"> about </span><span class="NormalTextRun SCXW18707744 BCX8">leveraging</span><span class="NormalTextRun SCXW18707744 BCX8"> what she calls "unreasonable hospitality" to prove marketing ROI and drive bank growth. She outlines an approach that focuses on the customer experience and </span><span class= "NormalTextRun SCXW18707744 BCX8">personal touch</span><span class= "NormalTextRun SCXW18707744 BCX8">,</span><span class= "NormalTextRun SCXW18707744 BCX8"> while still satisfying </span><span class= "NormalTextRun SCXW18707744 BCX8">the</span><span class= "NormalTextRun SCXW18707744 BCX8"> desire to see a return on investment.</span><span class= "NormalTextRun SCXW18707744 BCX8"> </span></span><span class= "EOP Selected SCXW18707744 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div> <div class="OutlineElement Ltr SCXW18707744 BCX8"> <p class="Paragraph SCXW18707744 BCX8" lang="EN-US" role="heading" aria-level="1" xml:lang="EN-US"><strong><span class= "NormalTextRun SCXW18707744 BCX8" data-ccp-parastyle= "heading 1">Helpful Links:</span><span class= "EOP Selected SCXW18707744 BCX8" data-ccp-props= "{"134245418":true,"134245529":true,"335559738":360,"335559739":80}"> </span></strong></p> </div> <div class="OutlineElement Ltr SCXW18707744 BCX8"> <p class="Paragraph SCXW18707744 BCX8" lang="EN-US" xml:lang= "EN-US"><span class="NormalTextRun SCXW18707744 BCX8">Follow Joan on LinkedIn: </span><a class="Hyperlink SCXW18707744 BCX8" href="https://www.linkedin.com/in/joann-marsili-mba-cfmp-6b734a3/" target="_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW18707744 BCX8" data-ccp-charstyle= "Hyperlink">(2) Joann Marsili, MBA, CFMP | LinkedIn</span></a><span class="EOP Selected SCXW18707744 BCX8" data-ccp-props="{}"> </span></p> </div>

May 27, 2026
From Reactive to Proactive | LINK OH Preview
<div class="OutlineElement Ltr SCXW24697222 BCX8"> <p class="Paragraph SCXW24697222 BCX8"><span class= "TextRun SCXW24697222 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW24697222 BCX8">With economic</span><span class= "NormalTextRun SCXW24697222 BCX8"> uncertainty in the air, managing risk in the loan portfolio can </span><span class= "NormalTextRun SCXW24697222 BCX8">feel like navigating</span><span class= "NormalTextRun SCXW24697222 BCX8"> a minefield. </span><span class= "NormalTextRun SCXW24697222 BCX8">It's</span><span class= "NormalTextRun SCXW24697222 BCX8"> more important now than ever to move from a reactionary </span><span class= "NormalTextRun SCXW24697222 BCX8">approach</span><span class= "NormalTextRun SCXW24697222 BCX8"> to a proactive one. I</span><span class="NormalTextRun SCXW24697222 BCX8">n this episode Michael Wear, a consultant and speaker at the upcoming Ohio LINK </span><span class= "NormalTextRun SCXW24697222 BCX8">event,</span><span class= "NormalTextRun SCXW24697222 BCX8"> discusses </span><span class="NormalTextRun SCXW24697222 BCX8">moving from reactive to proactive risk management, along with</span><span class= "NormalTextRun SCXW24697222 BCX8"> chief lending officer Brandon Feltner, and correspondent loan officer Nick Bigley. </span></span><span class= "EOP Selected SCXW24697222 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div> <div class="OutlineElement Ltr SCXW24697222 BCX8"> <p class="Paragraph SCXW24697222 BCX8" role="heading" aria-level= "1"><strong><span class="NormalTextRun SCXW24697222 BCX8" data-ccp-parastyle="heading 1">Helpful Links</span><span class= "EOP Selected SCXW24697222 BCX8" data-ccp-props= "{"134245418":true,"134245529":true,"335559738":360,"335559739":80}"> </span></strong></p> </div> <div class="OutlineElement Ltr SCXW24697222 BCX8"> <p class="Paragraph SCXW24697222 BCX8"><span class= "NormalTextRun SCXW24697222 BCX8">Register for LINK (OH): </span><a class="Hyperlink SCXW24697222 BCX8" href= "https://www.icbbcourses.online/event-details/link-oh" target= "_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW24697222 BCX8" data-ccp-charstyle= "Hyperlink">LINK (OH) | ICBB Courses</span></a><span class= "EOP Selected SCXW24697222 BCX8" data-ccp-props= "{}"> </span></p> </div> <div class="OutlineElement Ltr SCXW24697222 BCX8"> <p class="Paragraph SCXW24697222 BCX8"><span class= "NormalTextRun SCXW24697222 BCX8">Follow Michael Wear on LinkedIn: </span><a class="Hyperlink SCXW24697222 BCX8" href= "https://www.linkedin.com/in/michael-wear-crc-853b9828/" target= "_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW24697222 BCX8" data-ccp-charstyle= "Hyperlink">(3) Michael Wear, CRC | LinkedIn</span></a><span class= "EOP Selected SCXW24697222 BCX8" data-ccp-props= "{}"> </span></p> </div> <div class="OutlineElement Ltr SCXW24697222 BCX8"> <p class="Paragraph SCXW24697222 BCX8"><span class= "NormalTextRun SCXW24697222 BCX8">ICBB Commercial Lending Solutions: </span><a class="Hyperlink SCXW24697222 BCX8" href= "https://icbb.bank/services/commercial-lending-solutions/" target= "_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW24697222 BCX8" data-ccp-charstyle= "Hyperlink">Commercial Lending Solutions - ICBB</span></a><span class="EOP Selected SCXW24697222 BCX8" data-ccp-props="{}"> </span></p> </div>

May 13, 2026
Bank C-Suite Needs in 2026
<div class="OutlineElement Ltr SCXW176643538 BCX8"> <p class="Paragraph SCXW176643538 BCX8"><span class= "TextRun SCXW176643538 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW176643538 BCX8">Running a community bank in 2026 can feel like a minefield, with constant change and constant challenges that are difficult to predict from one moment to the next. In this episode, host Madison Caplinger interviews Neil Stanley, founder and CEO of the </span><span class= "NormalTextRun SpellingErrorV2Themed SCXW176643538 BCX8">CorePoint</span><span class="NormalTextRun SCXW176643538 BCX8">,</span><span class="NormalTextRun SCXW176643538 BCX8"> on deposit strategy, AI, and innovation across the financial space. </span></span><span class= "EOP Selected SCXW176643538 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div> <div class="OutlineElement Ltr SCXW176643538 BCX8"> <p class="Paragraph SCXW176643538 BCX8"><span class= "EOP Selected SCXW176643538 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div> <div class="OutlineElement Ltr SCXW176643538 BCX8"> <p class="Paragraph SCXW176643538 BCX8"><strong><span class= "NormalTextRun SCXW176643538 BCX8">Helpful Links:</span><span class="EOP Selected SCXW176643538 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></strong></p> </div> <div class="OutlineElement Ltr SCXW176643538 BCX8"> <p class="Paragraph SCXW176643538 BCX8"><span class= "NormalTextRun SCXW176643538 BCX8">Follow Neil Stanley on LinkedIn: </span><a class="Hyperlink SCXW176643538 BCX8" href= "https://www.linkedin.com/in/neilastanley/" target="_blank" rel= "noreferrer noopener"><span class= "NormalTextRun SCXW176643538 BCX8" data-ccp-charstyle= "Hyperlink">(1) Neil Stanley | LinkedIn</span></a><span class= "EOP Selected SCXW176643538 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div> <div class="OutlineElement Ltr SCXW176643538 BCX8"> <p class="Paragraph SCXW176643538 BCX8"><span class= "TextRun SCXW176643538 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class= "NormalTextRun SCXW176643538 BCX8">Follow The </span><span class= "NormalTextRun SpellingErrorV2Themed SCXW176643538 BCX8">CorePoint</span><span class="NormalTextRun SCXW176643538 BCX8"> on LinkedIn: </span></span><a class= "Hyperlink SCXW176643538 BCX8" href= "https://www.linkedin.com/company/bank-performance-strategies/" target="_blank" rel="noreferrer noopener"><span class= "NormalTextRun SCXW176643538 BCX8" data-ccp-charstyle= "Hyperlink">(1) The CorePoint: Overview | LinkedIn</span></a><span class="EOP Selected SCXW176643538 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div> <div class="OutlineElement Ltr SCXW176643538 BCX8"> <p class="Paragraph SCXW176643538 BCX8"><span class= "EOP SCXW176643538 BCX8" data-ccp-props= "{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p> </div>
64 total episodes available
Recent guests on The Correspondent
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Kevin Olsen
Guest
Derek Hetherington
Guest
Chris Dew
Guest
Zac Bodenheimer
Guest
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This podcast updates weekly.
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This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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