Learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more, and take more vacations!
This is how generations collaborate to make an unstoppable dental team!

by MillennialDentist.com

Learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more, and take more vacations! This is how generations collaborate to make an unstoppable dental team!
Language
🇺🇲
Publishing Since
2/10/2017
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June 1, 2026
Most dentists only think about IT when something breaks. But as practices scale, weak tech systems quietly create bigger problems: slow workflows, disconnected software, cybersecurity exposure, wasted monthly expenses, and missed opportunities with AI. In this episode, Dr. Sully sits down with IT Tim to break down what modern dental practices should actually expect from their IT partner. They cover fragmentation, mobility, security, ransomware, servers, backups, internet contracts, managed print costs, and why “my computers work” is no longer the standard. They also dig into where AI is headed in dentistry, from self-hosted practice assistants to Open Dental data access, patient segmentation, daily schedule summaries, chart review automation, and the future of diagnosis, radiology, and clinical execution. @02:56 How IT Tim Got Into Dental Technology @05:44 The Three IT Problems Dentists Ignore @14:31 Where Practices Quietly Leak Money @19:57 Ransomware: The Threat That Can Shut You Down @24:01 Server Backups That Actually Protect You @27:18 Why Dentists Feel Behind on AI @32:05 AI-Driven Patient Segmentation and Marketing Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com Links and Resources Email: MillennialDentist@gmail.com The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/

May 18, 2026
Most dentists think revenue problems start at collections—but they actually start long before the patient ever sits in the chair. Broken insurance systems, unclear financial arrangements, and outdated workflows quietly create chaos behind the scenes, leading to stressed teams, frustrated patients, and massive accounts receivable. In this episode, Dr. Sully breaks down the full patient financial journey—from insurance verification and treatment planning to out-of-network estimates and AR management. He shares the systems his practice uses to create clearer patient communication, reduce surprises, and build scalable revenue cycle processes that actually work. You’ll learn why most offices are handling insurance backwards, how to confidently present treatment costs, and the small operational changes that can dramatically improve cash flow and patient trust. Plus, Dr. Sully shares stories from his recent wedding, Summit event, and his own “flu game” moment after injuring himself minutes before taking the stage. This episode is a reminder that great dentistry alone isn’t enough—strong systems are what turn skill into a scalable business. Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com Links and Resources Email: MillennialDentist@gmail.com The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/

April 27, 2026
Most dentists don’t struggle with skill—they struggle with decision-making under pressure.When things go off schedule or unexpected issues arise, the instinct to “save the day” can actually create worse outcomes for your team, your patients, and yourself. In this episode, Dr. Sully shares a raw, real clinical story where he ignored his own systems, jumped into action without proper planning, and paid the price. He breaks down why this happens, how it impacts clinical care and team dynamics, and what to do instead. You’ll learn how to slow down in high-pressure moments, make better strategic decisions, and avoid turning small disruptions into full-blown chaos. This episode is a reminder that sometimes the best move isn’t action—it’s restraint. @00:00 When Things Go Off Plan (The Trigger Moment)@02:43 The “Save the Day” Trap in Action@06:34 Why Acting Fast Can Backfire@10:15 The Hidden Cost: Team, Patient & Energy Drain@13:48 The Right Move: Pause, Assess, Strategize@17:00 “Live to Fight Another Day” Mindset Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com Links and Resources Email: MillennialDentist@gmail.com The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/
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Learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more, and take more vacations!
This is how generations collaborate to make an unstoppable dental team!
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