Each week, I pull back the curtain on what it really takes to lead at a higher level. Alongside my guests—expert leaders in their own right—I share modern strategies, hard-earned leadership insights, and real coaching scenarios drawn from the work I do with executives and teams across the country. No theory. No fluff. Just practical guidance you can put to work the moment the episode ends.

THE NEXT INTERVIEW
Claim This Podcastby Doland White
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Podcast Overview
Each week, I pull back the curtain on what it really takes to lead at a higher level. Alongside my guests—expert leaders in their own right—I share modern strategies, hard-earned leadership insights, and real coaching scenarios drawn from the work I do with executives and teams across the country. No theory. No fluff. Just practical guidance you can put to work the moment the episode ends.
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Publishing Since
8/21/2024
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Recent Episodes

June 9, 2026
John Formica: How to Build a Customer Experience Your Competition Can't Copy
John Formica spent more than a decade helping lead Disney Resort properties and learning what truly creates customer loyalty. In this episode of The Next Interview, we explore why leadership, culture, trust, and customer experience are inseparable—and why many organizations focus on revenue while ignoring the experiences that drive long-term growth. If you're a Director, VP, SVP, CEO, or business owner looking to improve team success, communication, autonomy, and execution, this conversation provides practical leadership insights you can implement immediately. • Why loyalty is built before, during, and after the sale • How Disney hires for roles instead of job descriptions • Why core values fail when leaders stop reinforcing them • How culture becomes a competitive advantage Q: How do leaders create customer loyalty? A: By consistently delivering trust-based experiences at every touchpoint. Q: Why do great cultures outperform average cultures? A: Because people understand expectations, accountability, and purpose. Q: What is the biggest hiring mistake leaders make? A: Hiring for skills without evaluating role alignment and culture fit. Timestamps 0:00 Introduction and Disney lessons 11:20 Hiring for role vs. job 25:40 Building culture through accountability 50:15 AI and the future of customer experience Follow, subscribe, and share this episode with a leader who wants to build stronger teams, greater trust, and sustainable growth. Guest Information John Formica Customer Experience Expert & Former Disney Resort Leader Website: https://johnformica.com LinkedIn: https://www.linkedin.com/in/johnformica Book: Making the Customer Experience Magical https://www.amazon.com/Making-Customer-Experience-Magical-Competition/dp/1733316207 The Next Interview is hosted by Doland White, executive coach, author of Lead With Confidence, and known as The Empowerment Guy. Each episode delivers practical insights, powerful stories, and bold conversations designed to help leaders empower their teams, accelerate growth, and lead with confidence. Lead With Confidence®: https://a.co/d/0hqSy7LA Website: Https://www.dolandwhite.com

June 2, 2026
Brian Proctor Answers: How Do Leaders Overcome Limiting Beliefs and Build Confidence?
As The Next Interview approaches Episode 100, Doland White welcomes Brian Proctor back to explore one of leadership's most important challenges: overcoming limiting beliefs and creating lasting personal growth. Drawing from decades of experience alongside his father, Bob Proctor, Brian shares practical lessons on confidence, authenticity, trust, and leadership transformation. If you're a Director, VP, SVP, CEO, or entrepreneur looking to strengthen leadership effectiveness, improve decision-making, and create better team performance, this conversation offers actionable wisdom you can apply immediately. • Why authentic leadership creates trust faster than imitation • How small daily actions compound into significant results • A practical exercise for identifying limiting beliefs • Why leaders must believe in people before people believe in themselves Q: How do leaders overcome limiting beliefs? A: By becoming aware of them, challenging them, and replacing them with empowering beliefs. Q: Why is authenticity important in leadership? A: Authenticity creates trust and strengthens communication. Q: How do leaders build confidence? A: Through consistent action and keeping commitments to themselves. Timestamps 00:00 Brian's journey and Bob Proctor's legacy 07:15 Authentic leadership 15:10 Small daily actions create momentum 22:45 Limiting beliefs and confidence Follow, subscribe, and share for more leadership insights. Guest Information Brian Proctor Author, Speaker, Host of Born to Win Podcast Website: BrianProctor.com The Next Interview is hosted by Doland White, executive coach, author of Lead With Confidence, and known as The Empowerment Guy. Each episode delivers practical insights, powerful stories, and bold conversations designed to help leaders empower their teams, accelerate growth, and lead with confidence.

May 26, 2026
Russell Harvey Answers: How Leaders Build Resilience Without Burning Out
Leadership today is filled with pressure, uncertainty, and constant change. In this episode of The Next Interview, Russell Harvey — known as “The Resilience Coach” — joins Doland White for a powerful conversation about resilient leadership, VUCA environments, trust, and why the best leaders don’t just survive pressure… they grow through it. If you’re a Director, VP, or CEO trying to lead through overwhelm, shifting priorities, or team stress, this episode delivers practical insights on leadership, communication, emotional resilience, and executive coaching strategies that improve team success. • Why resilient leadership starts with behavior, not titles • The difference between good stress and destructive stress • How leaders create optimism without toxic positivity • Why team performance always reflects leadership behaviors Q: What is VUCA leadership? A: Leading effectively through volatility, uncertainty, complexity, and ambiguity. Q: How do resilient leaders build trust? A: By creating clarity, psychological safety, and honest communication. Q: What causes leadership burnout? A: Constant pressure without reflection, support, or behavioral alignment. Timestamps 00:00 — Russell Harvey’s leadership journey 11:40 — Good stress vs bad stress 26:20 — Toxic positivity in leadership 33:40 — The 3 responsibilities of resilient leaders Follow, subscribe, and share for more leadership insights that move entertainment into action. Guest Information Russell Harvey — The Resilience Coach - https://www.theresiliencecoach.co.uk/ LinkedIn: Russell Harvey - https://www.linkedin.com/in/russelltheresiliencecoach/ The Next Interview is hosted by Doland White, executive coach, author of Lead With Confidence, and known as The Empowerment Guy. Each episode delivers practical insights, powerful stories, and bold conversations designed to help leaders empower their teams, accelerate growth, and lead with confidence. Lead With Confidence®: https://a.co/d/0hqSy7LA
93 total episodes available
Recent guests on THE NEXT INTERVIEW
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Rob Gallaher
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Andrew Oxley
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Doland White
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Tom Krause
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Jim Huling
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Mark Peters
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Scott Clement
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Frequently asked questions
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- What is THE NEXT INTERVIEW?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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