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This week in digital trust

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by ctrl:cyber

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158 episodes

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Podcast Overview

Making sense of the stories shaping cybersecurity, privacy, AI, and everything in between. plain.txt unpacks what matters as we navigate an increasingly complex digital landscape – for individuals, organisations, and society alike – cutting through noise to focus on what’s actually happening, and what it means in practice. Hosted by Arjun Ramachandran and Jordan Wilson-Otto, bringing a practitioner-led perspective from their work at ctrl:cyber, an Australian cybersecurity firm helping organisations manage cyber risk across the full security lifecycle.

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Recent Episodes

July 13, 2026

#156 False choice, real harm - how power asymmetries and dark patterns erode privacy

In this episode we break down the OAIC's determination against Australia's largest rental technology platform ("RentTech") 2Apply.After a year-long investigation, Privacy Commissioner Carly Kind found that 2Apply collected personal information far beyond what was reasonably necessary, and via means deemed unfair. The ruling is another example of the Commissioner's more assertive enforcement posture.Noting the challenges in the housing market facing renters, we unpack how this determination might also matter more broadly to any situation where there's an imbalance of power. We also explore how the ruling applies the concept of "online choice architecture", in which the design of digital platforms can shape the decisions people make. Links OAIC media release <a href="https://www.oaic.gov.au/news/media-centre/renttech-platforms-must-stop-unfair-and-excessive-personal-information-collection,-says-privacy-commissioner" target="_blank" rel="noopener noreferer">https://www.oaic.gov.au/news/media-centre/renttech-platforms-must-stop-unfair-and-excessive-personal-information-collection,-says-privacy-commissioner</a> Full determination <a href="https://www.oaic.gov.au/__data/assets/pdf_file/0022/263254/IRE-Pty-Ltd-Privacy-2026-AICmr-24.pdf" target="_blank" rel="ugc noopener noreferrer">https://www.oaic.gov.au/__data/assets/pdf_file/0022/263254/IRE-Pty-Ltd-Privacy-2026-AICmr-24.pdf</a> <a href="https://www.ahuri.edu.au/research/final-reports/454" target="_blank" rel="noopener noreferer"> </a> <a href="https://journals.sagepub.com/doi/10.1177/02637758261441138" target="_blank" rel="noopener noreferer"> </a>Reporting on poor real estate agent cybersecurity (Josh Taylor, The Guardian) <a href="https://www.theguardian.com/australia-news/2026/feb/02/real-estate-agents-in-australia-using-apps-that-leave-millions-of-lease-documents-at-risk-digital-researcher-says" target="_blank" rel="noopener noreferer">https://www.theguardian.com/australia-news/2026/feb/02/real-estate-agents-in-australia-using-apps-that-leave-millions-of-lease-documents-at-risk-digital-researcher-says</a>Previous plain.txt interview with Commissioner Carly Kind <a href="https://podcasts.apple.com/au/podcast/151-trust-is-built-here-privacy-awareness-week-with/id1616386683?i=1000766518285" target="_blank" rel="ugc noopener noreferrer">https://podcasts.apple.com/au/podcast/151-trust-is-built-here-privacy-awareness-week-with/id16163866...</a> Credits Editing and post-production by Martin Franklin (East Coast Studio) <a href="http://www.eastcoaststudio.com.au/" target="_blank" rel="ugc noopener noreferrer">www.eastcoaststudio.com.au</a>

June 29, 2026

#155 Australia's AI moment - Lee Hickin, National AI Centre

Australia is one of the world's top per capita users of AI, but outside of large enterprises many businesses aren't using it. In this episode, we speak with Lee Hickin, Executive Director of the National AI Centre (bio below) about what it will take to close the gap between awareness of AI and safe and confident adoption.We explore current attitudes to AI in Australia, what the NAIC's data says about adoption across different sectors, and where Australia should position itself in the "AI risk vs AI opportunity" narrative.Lee also shares his view of why getting this moment right matters not just for improving productivity, but to enhance Australia's place in the global economy.BIO: Lee Hickin, Executive Director, Australian National AI Centre.Lee has over 30 years’ experience in the technology industry, having been in technical, sales and business development roles. Most recently he was the CTO for Microsoft ANZ and then lead the Asia region for Microsoft’s global Responsible AI team.Lee has worked across the UK, Asia, and Australia, before joining the Federal Government. In addition to his time at Microsoft, Lee led the Internet of Things team for Amazon Web Services in Asia Pacific, he was a CISSP security architect with RSA Security and worked at both Tivoli and IBM as a software engineer.During his time in industry, Lee has supported Governments around the world as an independent contributor; having been a member of the Singapore AI-Verify Board and a founding member of the NSW AI Assurance Committee.Today Lee leads the Australian National AI Centre (NAIC), with a mission to enable and support Australian Industry and society in its adoption of and acceleration through AI technology and services. He has a clear focus on the need for consistent and appropriate responsible safety mechanisms to support AI, balanced with the need to empower Australians with the confidence and trust in the positive and transformative potential of AI.Lee brings the importance of technical understanding combined with the need for clear and unambiguous language as we help shape a future where AI will be a powerful enabler of productivity, growth and society broadly.LinksLee Hickin — Executive Director, National AI Centre <a href="https://www.industry.gov.au/national-artificial-intelligence-centre/about-national-ai-centre/lee-hickin" target="_blank" rel="noopener">https://www.industry.gov.au/national-artificial-intelligence-centre/about-national-ai-centre/lee-hic...</a>National AI Centre <a href="https://ctrl757936.monday.com/boards/5028185739/pulses/%3Ca%20href=" target="_blank" rel="noopener">https://www.ai.gov.au</a>/about/about-national-ai-centre" target="_blank" class="redactor-autoparser-object"><a href="https://www.ai.gov.au/" target="_blank" rel="noopener">https://www.ai.gov.au</a>/about/about-national-ai-centreAustralia's central AI resource platform <a href="https://www.ai.gov.au/" target="_blank" rel="noopener">https://www.ai.gov.au</a>Australia's National AI Plan <a href="https://www.industry.gov.au/publications/national-ai-plan" target="_blank" rel="noopener">https://www.industry.gov.au/publications/national-ai-plan</a>US export controls force Anthropic to disable Fable 5 and Mythos 5 globally — what happened (CSIS) <a href="https://www.csis.org/analysis/department-commerce-restricted-access-anthropics-latest-models-what-comes-next" target="_blank" rel="noopener">https://www.csis.org/analysis/department-commerce-restricted-access-anthropics-latest-models-what-co...</a>Global implications of the White House export controls on Anthropic (IAPP) <a href="https://iapp.org/news/a/the-global-implications-of-the-white-houses-export-controls-on-anthropic" target="_blank" rel="noopener">https://iapp.org/news/a/the-global-implications-of-the-white-houses-export-controls-on-anthropic</a>Expanding AI sovereignty to AI agency (TPDi) <a href="https://techpolicy.au/aiagency" target="_blank" rel="noopener">https://techpolicy.au/aiagency</a>Safe AI Adoption Model (SAAM) <a href="https://www.saam.com.au/" target="_blank" rel="noopener">https://www.saam.com.au/</a>CreditsEditing and post-production by Martin Franklin (East Coast Studio) <a href="http://www.eastcoaststudio.com.au/">⁠www.eastcoaststudio.com.au⁠</a>

June 17, 2026

#154 Shattered shield - Product liability rulings crack social media's legal armour

This week we explore a shift in how social media platforms are perceived, which could open the door to them taking greater accountability for potential harms experienced by users.The trigger is two recent landmark verdicts in the US. In California, a jury found Meta and Google negligent for the design of their platforms while in New Mexico, a jury ordered Meta to pay $375 million after it was argued the company misled the public about the safety of its platforms.Until now, platforms have largely sheltered behind a legal theory that argues that they aren't publishers and therefore not liable for the content posted by users or the harm it cause. These cases re-direct the source of harm to the way these platforms are designed - much more akin to how we think about product safety. Links Article about Meta and Google found liable (NPR) <a href="https://www.npr.org/2026/03/25/nx-s1-5746125/meta-google-social-media-addiction-trial" target="_blank" rel="noopener">https://www.npr.org/2026/03/25/nx-s1-5746125/meta-google-social-media-addiction-trial</a>Article about New Mexico child safety verdict (Reuters) <a href="https://www.aol.com/articles/jury-orders-meta-pay-375-210501487.html" target="_blank" rel="noopener">https://www.aol.com/articles/jury-orders-meta-pay-375-210501487.html</a>New Mexico Department of Justice — official verdict statement <a href="https://nmdoj.gov/press-release/new-mexico-department-of-justice-wins-landmark-verdict-against-meta/" target="_blank" rel="noopener">https://nmdoj.gov/press-release/new-mexico-department-of-justice-wins-landmark-verdict-against-meta/</a> Argument against social media verdicts(TechDirt) <a href="https://www.techdirt.com/2026/03/26/everyone-cheering-the-social-media-addiction-verdicts-against-meta-should-understand-what-theyre-actually-cheering-for/" target="_blank" rel="noopener">https://www.techdirt.com/2026/03/26/everyone-cheering-the-social-media-addiction-verdicts-against-me...</a>Australia's digital duty of care — issues paper (Department of Infrastructure) <a href="https://www.infrastructure.gov.au/department/media/publications/digital-duty-care-australia-developing-duty-care-framework-online-services-used-australians" target="_blank" rel="noopener">https://www.infrastructure.gov.au/department/media/publications/digital-duty-care-australia-developi...</a>Australia advancing digital duty of care legislation (The Conversation) <a href="https://theconversation.com/australia-will-impose-a-digital-duty-of-care-on-tech-companies-to-reduce-online-harm-its-a-good-idea-if-it-can-be-enforced-243682" target="_blank" rel="noopener">https://theconversation.com/australia-will-impose-a-digital-duty-of-care-on-tech-companies-to-reduce...</a>Australia wants social media to be safe by design — what does that actually look like? (The Conversation <a href="https://theconversation.com/australia-wants-social-media-to-be-safe-by-design-what-does-that-actually-look-like-284424" target="_blank" rel="noopener">https://theconversation.com/australia-wants-social-media-to-be-safe-by-design-what-does-that-actuall...</a> Credits Editing and post-production by Martin Franklin (East Coast Studio) <a href="http://www.eastcoaststudio.com.au/" target="_blank" rel="noopener">www.eastcoaststudio.com.au</a>

158 total episodes available

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What is This week in digital trust?: Making sense of the stories shaping cybersecurity, privacy, AI, and everything in between.

plain.txt unpacks what matters as we navigate an increasingly complex digital landscape – for individuals, organisations, and society alike – cutting through noise to focus on what’s actually happening, and what it means in practice.

Hosted by Arjun Ramachandran and Jordan Wilson-Otto, bringing a practitioner-led perspective from their work at ctrl:cyber, an Australian cybersecurity firm helping organisations manage cyber risk across the full security lifecycle.
How often does this podcast release new episodes?: This podcast updates weekly.
Where can I listen to this podcast?: This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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