Understanding today’s headlines with behavioral science. This weekly podcast breaks down topical news stories and explores the human behaviors that impact them.
Weekly Grooves
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36 episodes
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Podcast Overview
Understanding today’s headlines with behavioral science. This weekly podcast breaks down topical news stories and explores the human behaviors that impact them.
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Publishing Since
1/31/2020
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Recent Episodes
October 17, 2020
The Art of Communicating Risk
This week we look at how we communicate risk and uncertainty. In an article from Harvard Business Review titled, “The Art of Communicating Risk” by Anne Cleaveland, Cussins Newman, and Steven Weber, the authors outline how communicating risk, particularly uncertain risk, is at the very least, difficult. Sometimes, the recipients of the message are underestimated; however, we are actually pretty good at coping with “straightforward bad news.” Our communication style and frequency matter the most when we face uncertainty, especially in situations where we can’t tell how bad something might be. The article identifies a common dilemma that firms wrestle with: whether to err on the side of communicating too much or too frequently, OR not enough and too infrequently. The idea is that both have negative consequences and finding the sweet spot is challenging. Our discussion focuses a behavioral lens on three directives that companies should consider in risk communication. First, stop improvising. Second, change the metric for success and measure the results. And finally, design risk communications from the beginning. We hope you enjoy this week’s discussion of the application of behavioral science and, if you did, please take a moment to give us a quick rating or review. We hope you go out and find your groove this week. Links HBR Article: The Art of Communicating Risk: https://hbr.org/2020/09/the-art-of-communicating-risk?utm_campaign=Newsletter&utm_medium=email&_hsmi=97432048&_hsenc=p2ANqtz-8nQTZBdA_wxHEidLHYRdp--uNeQFG7seEZUAH681QXpA_PSP5Ql8Qt7Jt9FpF6LLA2Usx4qQ0V2kPMCyGh_d4a-MqrQQ&utm_content=97432148&utm_source=hs_email Anurag Vaish, co-founder of The Final Mile: https://www.linkedin.com/in/anurag-vaish-1987818/?originalSubdomain=in Teresa Amabile, PhD: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6409 Premortem: https://en.wikipedia.org/wiki/Pre-mortem#:~:text=A%20pre%2Dmortem%2C%20or%20premortem,of%20the%20project%20or%20organization.
October 9, 2020
Improve Productivity by Making Your Workforce Psychologically Safe
We were inspired by a recent article on CNBC’s website by Cory Steig, called “ 'Psychological safety’ at work improves productivity–here are 4 ways to get it, according to a Harvard expert.” The piece reviews some research on psychology safety that Kurt and I have been focused on for years. Psychological safety is a concept that was identified by Harvard Professor Amy Edmondson from work in the 1990’s. Professor Edmondson defines psychological safety as “a workplace where one feels that one’s voice is welcome with bad news, questions, concerns, half-baked ideas and even mistakes.” One way we experience this is when we feel that the team has my back through both good and bad. Kurt and Tim believe that psychological safety is both undervalued and under-implemented in companies today and we hope listeners can apply some of the key points in this brief discussion to their workplace. © 2020 Weekly Grooves Links Kurt Nelson, PhD: Kurt@LanternGroup.com Tim Houlihan: Tim@BehaviorAlchemy.com Psychological Safety at work improves productivity: https://www.cnbc.com/2020/10/05/why-psychological-safety-is-important-at-work-and-how-to-create-it.html How Making a Mistake in the Interview Could Land You the Job: https://www.vault.com/blogs/interviewing/how-making-a-mistake-in-the-interview-could-land-you-the-job Re:Work – Google shares much of the insights from Project Aristotle and how to implement them: https://rework.withgoogle.com/print/guides/5721312655835136/ Forbes article by Shane Snow that overviews Psychological Safety and describes what it is and is not – nice summary that helps clarify key aspects of this concept: https://www.forbes.com/sites/shanesnow/2020/05/04/how-psychological-safety-actually-works/#51e147dbf864 How to foster psychological safety in virtual meetings: https://hbr.org/2020/08/how-to-foster-psychological-safety-in-virtual-meetings Elliot Aronson, PhD Coffee Study: https://en.wikipedia.org/wiki/Pratfall_effect
October 3, 2020
The Single Largest Driver of Coronavirus Misinformation
Sheryl Gay Stolberg and Noah Weiland of The New York Times wrote an article titled, “Study Finds ‘Single Largest Driver’ of Coronavirus Misinformation: Trump.” The article is based on research from the Cornell Alliance for Science that analyzed over 38 million articles around the world on the pandemic. They found that “Mentions of Trump made up nearly 38% of the overall “misinformation conversation,” making the president the largest driver of the “infodemic.” Of the 38 million articles on the pandemic, 1.1 million of them “disseminated, amplified or reported on misinformation related to the pandemic.” The study found 11 topics of misinformation that were prevalent in these articles – ranging from the pandemic being a hoax facilitated by the Democrats to the virus being a deep state or bioweapon of China to the most common one – miracle cures. Kurt and Tim decided to break down the discussion into three parts: 1.) The psychology of misinformation. 2.) The messenger effect and 3.) The psychology behind why Donald Trump might be doing this. © 2020 Weekly Grooves Links “Study Finds 'Single Largest Driver' of Coronavirus Misinformation: Trump”: https://news.yahoo.com/study-finds-single-largest-driver-120309389.html CORONAVIRUS MISINFORMATION: Quantifying sources and themes in the COVID-19 ‘infodemic’: https://allianceforscience.cornell.edu/wp-content/uploads/2020/09/Evanega-et-al-Coronavirus-misinformationFINAL.pdf What drove the COVID misinformation ‘infodemic’: https://allianceforscience.cornell.edu/blog/2020/10/what-drove-the-covid-misinformation-infodemic/ “Messengers: Who We Listen To, Who We Don’t, and Why”: https://www.goodreads.com/en/book/show/43522604
36 total episodes available
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This podcast updates daily.
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