What is IT? reveals the human side of technology through honest, engaging conversations with the people who power our digital lives. Each episode highlights real stories of resilience, creativity, purpose, and impact — showing that IT is far more than troubleshooting. You’ll hear from the problem-solvers, strategists, protectors, and innovators who keep our world connected, secure, and moving forward. Whether you work in tech or simply rely on it, this podcast brings their stories to life.
What is I.T.?
Claim This Podcastby Douglas Wood
5.0(1 reviews)
8 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
What is IT? reveals the human side of technology through honest, engaging conversations with the people who power our digital lives. Each episode highlights real stories of resilience, creativity, purpose, and impact — showing that IT is far more than troubleshooting. You’ll hear from the problem-solvers, strategists, protectors, and innovators who keep our world connected, secure, and moving forward. Whether you work in tech or simply rely on it, this podcast brings their stories to life.
Language
🇺🇲
Publishing Since
12/3/2025
1 verified contact email on file for What is I.T.?
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Recent Episodes
June 25, 2026
Ep 7 – Infrastructure & Operations: The Backbone, the Backup Plan, and the Heart
<p>Infrastructure and Operations may be the least glamorous corner of IT, but it is also the one everything depends on. It is the wiring, plumbing, cloud, networks, devices, help desk, backup plans, and people that keep the digital world running. When it works, nobody notices. When it fails, everybody does.</p><p>In this episode, Doug sits down with Michael Cartier, CIO of the 9/11 Memorial & Museum, to talk about the invisible work behind reliable technology and the deeply human purpose behind it. Mike shares how losing his brother, James Marcel Cartier, on 9/11 shaped his view of resilience, teamwork, and service, and how his current role feels like a calling where technology meets remembrance.</p><p>The conversation moves from disaster recovery and cybersecurity to cloud, AI hype, service expectations, and what it really takes to keep people working when systems fail. Mike also brings the geek credentials, from Active Directory ports to a heartfelt defense of Novell NetWare, and somehow compares infrastructure to a dark roller coaster where the operators better know what they’re doing.</p><p>But at its core, this episode is not about servers. It is about people. It is about the teams who save the day a thousand times without anyone knowing, the leaders who connect their teams to mission through storytelling, and the technologists who keep the lights on so others can do meaningful work. Mike proves you can be a geek to the core and still lead with heart.</p>
June 22, 2026
Ep 6 – AI: The Human Behind the Machine
<p>Artificial Intelligence is everywhere right now, surrounded by equal parts hype, fear, and wildly overconfident LinkedIn posts. But in this episode of What is IT?, Blake Rooney brings AI back down to earth.</p><p>Blake, Chief Information Officer in the Legal Industry, joins Doug to talk about where AI is actually helping professionals today, where it is still overpromising, and why the real opportunity is not replacing people, but freeing them from low-value work so they can spend more time solving better problems. He shares practical advice on prompting, why AI should be treated like a first draft tool, and how a three-paragraph prompt can completely change the quality of the output.</p><p>But this is not just an episode about tools. Blake talks about leadership, developing good people, breaking down barriers, and the human responsibility that comes with powerful technology. He also shares one of the best AI hero stories of the season: a trial team facing 400 newly admitted voicemail files, and an AI-enabled effort that turned a potential crisis into a strategic advantage in a single workday.</p><p>And because this is What is IT?, we also get the human side: Tupac love notes, Chiefs fandom, Palm Pilots, woodworking, photography, and Blake’s reminder that sometimes the most important thing a technologist can do is slow down.</p><p><br></p><p>Do you work in IT? What got you there? Be sure to share one of your inspiring "nerd moments" below with us. What got you hooked on IT?</p>
March 19, 2026
BRMs: Empathy as a Service
<p>Business Relationship Management might have the worst name in IT, but behind it is one of the most important roles in making technology actually work.</p><p>In this episode, Jeff Warren breaks down what BRMs really do. And it’s not what you think.</p><p>It’s not about governance, process, or sitting in meetings all day. It’s about understanding people: their goals, their pressures, and sometimes their frustration with IT. And turning that into something meaningful.</p><p>Because most IT failures aren’t technical. They’re human.</p><p>Jeff shares what it takes to build trust, navigate resistance, and connect technology to real business outcomes. Not by forcing solutions, but by meeting people where they are and bringing them along.</p><p>Because IT isn’t just systems.</p><p>It’s relationships.</p><p><br></p><p>You can reach Jeff at: https://barkleyconsultinggroup.com/</p>
8 total episodes available
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Frequently asked questions
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- What is What is I.T.??
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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