A podcast hosted by Hi5 and Friends who are on a mission to improve culture, leadership and people within organisations.
Working better, together.
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20 episodes
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Podcast Overview
A podcast hosted by Hi5 and Friends who are on a mission to improve culture, leadership and people within organisations.
Language
🇺🇲
Publishing Since
12/20/2017
1 verified contact email on file for Working better, together.
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Recent Episodes
April 21, 2021
#20: Moments of genius: how to sell your company culture
<p>Our first podcast of 2021 featuring David Donde, CEO Founder of Minimalist Chocolate and award-winning Truth Coffee. <a href="https://www.get5.io/podcast/david-donde-moments-of-genius-sell-company-culture?&utm_source=podcast&utm_medium=Anchor&utm_campaign=david_donde_genius">Read Full article ></a></p> <p>David Donde is the Founder of <a href="https://truth.capetown/" rel="noopener" target="_blank">Truth Coffee Roasting</a>, which specialises in sourcing and roasting some of the world’s most exclusive coffees. Truth Coffee was named the world’s best coffee shop by MSN Travel in 2013 & again by The Daily Telegraph in 2015 & 2016. In 2018 the FNB Coffee Magazine Awards nominated Truth for Best Café Design and Excellence in Coffee. Their steam-punk interiors by lauded designer Haldane Martin won a Golden Loerie award in 2016.</p> <p>With their well-known adage of “no sugar required”, David has applied his team’s combined expertise in coffee roasting to chocolate making with his most recent endeavour, <a href="https://minimalistchocolate.com/" rel="noopener" target="_blank">Minimalist Chocolate</a>. Minimalist chocolate contains no sugar and relies on the roasting process to bring out the sweet flavours in the cocoa beans.</p> <p>On the question of how he began Truth Coffee, David tells the story of how he needed a new income and was down to his last 15 bucks, and on his way to get some fast food he received a phone call from his first investor. From there on, he focused on strategic brand building and figuring out what it was that made Truth Coffee different from others.</p> <blockquote>“Brand without culture is worthless, and vice versa.”</blockquote> <p>Their culture strategy is to win hearts one customer at a time, and David firmly believes that culture cannot be driven by HR or some kind of “culture team” — everyone in the company is part of the culture team!</p> <blockquote>Moments of genius hardly happen in the office.</blockquote> <h4>Timestamp notes:</h4> <p>0:10 — Introductions</p> <p>1:08 — How David got into coffee</p> <p>1:56 — How David built the Truth Coffee brand and created a successful business in a crowded market</p> <p>2:35 — Does brand and company culture go hand-in-hand, and how do you ensure employees buy into the culture?</p> <p>4:33 — Making company values more than words on the walls</p> <p>6:13 — How South African cellular provider CellC got it all wrong with their Trevor Noah campaign</p> <p>7:37 — Learnings through the process and what David would have done differently</p> <p>8:55 — David’s experience working at an “extremely autocratic” company</p> <p>10:00 — Advise for hiring</p> <p>13:00 — How to become the best waiter in the world? David reflecting on Tom Peters’ In Search of Excellence</p> <p>14:15 — An average day for David</p> <p>15:10 — On productivity and ‘busy’ culture</p> <p>19:23 — On the function of middle management and their role in building the culture</p> <p>20:43 — What David’s been reading and listening to: <a href="https://www.amazon.com/ONE-Thing-Surprisingly-Extraordinary-Results/dp/1885167776" rel="noopener" target="_blank">The One Thing</a> by Gary W. Keller and Jay Papasan</p> <p>23:17 — How to reach David: <a href="https://www.linkedin.com/in/daviddonde" rel="noopener" target="_blank">Linkedin</a>, <a href="https://twitter.com/daviddonde" rel="noopener" target="_blank">Twitter</a>, <a href="https://www.instagram.com/daviddonde/" rel="noopener" target="_blank">Instagram</a></p> <blockquote>If you have any feedback, comments, ideas or suggestions, contact us on twitter <a href="https://twitter.com/@giveahi5" rel="noopener nofollow noopener noopener noopener noopener noopener noopener noopener" target="_blank">@giveahi5</a> or email us on <a href="mailto:podcasts@get5.io" rel="noopener nofollow" target="_blank">podcasts@get5.io</a></blockquote>
May 7, 2020
#19: A time of amazing reinvention: remote work during COVID-19
<p>Our first pandemic podcast featuring Carin-Isabel Knoop, Executive Director of the Global Research Group at Harvard Business School. </p> <p>First published at <a href="https://www.get5.io/podcast/19-amazing-reinvention-remote-work-covid-19-carin-knoop">www.get5.io/podcast</a></p> <p>Carin Knoop is the Executive Director of the <a href="https://www.hbs.edu/faculty/research/Pages/case-research-writing.aspx" target="_blank">Global Research Group</a> / Case Research & Writing Group at Harvard Business School, supporting faculty research and the development of about one-third of the School’s case study output and other types of research. She is a <a href="https://hbr.org/search?term=Carin-Isabel%20Knoop/" target="_blank">published researcher</a> and co-author of the book <a href="https://www.amazon.com/Compassionate-Management-Mental-Health-Workplace/dp/3030100715" target="_blank">Compassionate Management of Mental Health in the Modern Workplace</a>, published last year.</p> <p>Carin started attending HBS in 1992 to study her MBA, moving 10 metres from her dorm room to her office when she stayed on as a research associate. She explains that she came to HBS because she was interested in how organisations work, but fell in love with the academic side of things and decided to stay.</p> <p>On the question of who should be managing and measuring culture in an organisation, Carin argues that everyone in the company is responsible for this. Why? Every person in an organisation makes decisions based on the company’s culture, for instance whether they will leave the company or whether to reinforce behaviours they deem as productive, etc.</p> <blockquote>“It’s really important to create an environment at work where you can have an open conversation.”</blockquote> <p>Carin believes that, as s a manager, you should be making even more effort to ‘touch’ your employees — to make a difference in their lives and help them make a way through these difficult times.</p> <blockquote>“You need to change and think about how you’re going to build the culture.”</blockquote> <p>Carin had met Clayton Christensen, the HBS professor who developed the theory of disruptive innovation first described in his 1997 book, The Innovator’s Dilemma. He also developed the concept of the <a href="https://www.youtube.com/watch?v=OzezRI9KNKY" target="_blank">Job To Be Done</a>, which is something Carin often thinks of in terms of education and what it needs to accomplish in the world today.</p> <blockquote>“It’s a time of amazing reinvention.”</blockquote> <h4>Timestamp notes:</h4> <p>0.11 — Hilarious introduction</p> <p>1.54 — Carin’s background and what she does at Harvard Business School</p> <p>2.30 — The global impact of research at HBS</p> <p>3.10 — Mental health in light of COVID-19</p> <p>9.22 — Stressors in the workplace and the low-hanging fruit for managers to help</p> <p>10.14 — What’s the culture like at Harvard Business School</p> <p>11.40 — The impact of the pandemic on higher education</p> <p>13.15 — Carin’s career & the HBS ecosystem</p> <p>14.50 — Who should be managing & measuring culture in an organisation? What is culture?</p> <p>16.29 — Is recognition & feedback important for teams working from home right now?</p> <p>18.47 — Communication and inclusion in the remote workplace</p> <p>22.38 — Clayton Christensen & his books</p> <p>24.23 — An average day for Carin & her fave reading material</p> <p>26.16 — How to reach Carin: <a href="https://www.linkedin.com/in/carinknoop/" target="_blank">LinkedIN</a>, <a href="mailto:cknoop@hbs.edu">cknoop@hbs.edu</a></p> <p></p> <blockquote>If you have any feedback, comments, ideas or suggestions, please get in contact with us on twitter <a href="https://twitter.com/@giveahi5" target="_blank">@giveahi5</a> or email us on <a href="mailto:podcasts@get5.io" target="_blank">podcasts@get5.io</a>.</blockquote>
March 23, 2020
#18: Being a culture change insider
<p>Full article published at <a href="https://www.get5.io/podcast/18-siobhan-mchale-culture-change-insider?f=mEU3s&utm_source=podcast&utm_medium=Medium&utm_campaign=podcast_siobhan_mchale" rel="noopener" target="_blank">https://www.get5.io/podcast/18-siobhan-mchale-culture-change-insider</a></p> <p>Siobhan McHale is an acclaimed culture transformation expert and global executive. She currently holds the title of Executive General Manager of People, Culture & Change at <a href="https://www.duluxgroup.com.au/" rel="noopener" target="_blank">Dulux Group</a>.</p> <p>She recently published her book, <a href="https://www.siobhanmchale.com/about" rel="noopener" target="_blank">The Insider’s Guide to Culture Change</a>, which walks readers through her four-step process to culture transformation.</p> <p>One of the ways she catalyses culture change in companies, is through <strong>role reframing</strong>. She explains how each of us wear many hats during our day (parent, spouse, sibling) and even take on many roles at work (boss, subordinate, peer), which requires shifts in our approaches and behaviour. She maintains that, in order to change the behaviours in your workplace, you don’t have to get people to change their personalities; you can reframe their role/s to shift their behaviour.</p> <h4>What is company culture?</h4> <p>Culture is the patterns of thinking & relating between the parts in the company, i.e. it’s at the <strong>collective level</strong>. She illustrates company culture as the dancer & the dance — the dancer is the behaviour, but the dance is the hidden patterns and rules of that behaviour.</p> <blockquote>“Culture change is leader-led.”</blockquote> <p>Culture has always been important, but has been misdefined in many parts as being about employee engagement only, yet it’s so much more. <strong>Every aspect of your business — design, manufacture, supply chain — so we have to redefine & examine culture from a commercial lens, not purely an employee lens.</strong></p> <blockquote>“Culture comes from strategy.”</blockquote> <h4>Timestamp notes</h4> <p>1.09 — About Siobhan</p> <p>1.55 — Why are you an insider?</p> <p>5.47 — Definition of Culture in the workplace, and where’s she’s seen culture change. Case studies: Bank Australia & an infrastructure company.</p> <p>11.30 — Why is culture so important right now?</p> <p>12.50 — If you were to form a culture team, who should be in the team?</p> <p>14.57 — How can the HR team convince the Exec team that a culture change is needed?</p> <p>17.00 — An average day for Siobhan.</p> <p>17.30 — Reading material: She enjoys articles LinkedIN and the <a href="https://hbr.org/" rel="noopener" target="_blank">Harvard Business Review</a>.</p> <p>17.48 — Fave productivity tool/software? She uses her calendar to structure her day and makes time for thinking strategically.</p> <p>19.07 — How to reach Siobhan: <a href="https://www.linkedin.com/in/mchalesiobhan" rel="noopener" target="_blank">LinkedIN</a>, <a href="https://www.siobhanmchale.com/" rel="noopener" target="_blank">website</a>, <a href="https://twitter.com/siobhanmchale2" rel="noopener" target="_blank">Twitter</a>.</p> <p><br></p> <p>If you have any feedback, comments, ideas or suggestions, please get in contact with us on twitter <a href="https://twitter.com/@giveahi5" rel="noopener nofollow noopener noopener noopener noopener" target="_blank">@giveahi5</a> or email us on <a href="mailto:podcasts@get5.io" rel="noopener nofollow" target="_blank">podcasts@get5.io</a>.</p>
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