Would Recommend: Real Stories From Businesses Worth Talking About with Nikki McKnight
Claim This Podcastby Nikki McKnight
Podcast Overview
<p>Some businesses get reviewed. Others get raved about.</p><p><br></p><p>Would Recommend goes behind the five stars with the founders who earned them. Every episode is a real story from a real business that figured out how to turn their client experience into their most powerful growth engine, without more ad spend, without more content, just by designing something worth talking about.</p><p><br></p><p>Host Nikki McKnight is a CX and operations strategist with 15+ years across wildly different industries and geographies. Each week, she talks with founders about the specific decisions, the costly experiments, and the moments of truth that separate a satisfied client from a raving one. Some episodes are solo deep-dives into a CX principle or framework. Others bring two founders from the same industry together to show how the same problem can be solved two completely different ways, and why both work.</p><p><br></p><p>This is not a marketing podcast. Client experience is not a layer on top of your marketing strategy; it is the growth engine your marketing can't replace. If your clients are happy but not referring you, this show is for you.</p><p><br></p><p>Would Recommend is for founder-led businesses in retail, hospitality, food and beverage, professional services, wellness, events, and beyond.</p>
Language
🇺🇲
Publishing Since
6/1/2026
1 verified phone number on file for Would Recommend: Real Stories From Businesses Worth Talking About with Nikki McKnight
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
June 16, 2026
How to Layer Surprise and Delight For a Big Payoff (Without a Big Budget or a Big System)
Two years ago I walked into a steakhouse for my birthday and walked out with a story I apparently cannot stop telling. This episode is that story, and more importantly, it's layers of surprise and delight that we can take into our own businesses. None of this costs a lot. All of it requires a decision. What you'll hear in this episode: The specific moment at Fleming's Prime Steakhouse that made me realize most businesses are delivering a service when they could be designing an exp...
June 9, 2026
What Agencies Know About Human Nature That Every Founder Needs to Hear (And Can't Automate Away) ft. Andréa Jones & Natalia Kaplan
Scope creep. Client reliance. The quiet chaos of selling a service to a human being who doesn't always know what they want. Call them agency problems if you want, but if you've ever said yes to something and spent three weeks wondering why, this conversation is for you. Andréa Jones and Natalia Kaplan have both built agencies from the ground up, blown past their own limits, and come out the other side with very different businesses and a lot of earned wisdom. What you'll hear in this ep...
June 2, 2026
What Would Mr. Rogers Do? How to Stress-Test Any Client Touchpoint
There is a 1970s children's television show that had a more rigorous empathy standard than most businesses apply to their client communication. And the test its head writer used on every single sentence before it could air is one of the most useful frameworks Nikki has ever brought into a client engagement. What you'll hear in this episode: How the Mr. Rogers' writing team stress-tested every sentence before it aired, and the three questions that changed what made the final cutThe real revenu...
6 total episodes available
Deep-dive analytics for Would Recommend: Real Stories From Businesses Worth Talking About with Nikki McKnight
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Would Recommend: Real Stories From Businesses Worth Talking About with Nikki McKnight?
<p>Some businesses get reviewed. Others get raved about.</p><p><br></p><p>Would Recommend goes behind the five stars with the founders who earned them. Every episode is a real story from a real business that figured out how to turn their client experience into their most powerful growth engine, without more ad spend, without more content, just by designing something worth talking about.</p><p><br></p><p>Host Nikki McKnight is a CX and operations strategist with 15+ years across wildly different industries and geographies. Each week, she talks with founders about the specific decisions, the costly experiments, and the moments of truth that separate a satisfied client from a raving one. Some episodes are solo deep-dives into a CX principle or framework. Others bring two founders from the same industry together to show how the same problem can be solved two completely different ways, and why both work.</p><p><br></p><p>This is not a marketing podcast. Client experience is not a layer on top of your marketing strategy; it is the growth engine your marketing can't replace. If your clients are happy but not referring you, this show is for you.</p><p><br></p><p>Would Recommend is for founder-led businesses in retail, hospitality, food and beverage, professional services, wellness, events, and beyond.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.