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Young Leaders In Technology

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by Young leaders in tech is a meetup/podcast/blog that provides info around all things leadership

18 episodes
Updated Bi-weekly
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35

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Podcast Overview

This is a Podcast for any professionals who are either starting, looking to move into or already working in a leadership position and are looking for tips and advice on on how to be a better leader. <br/><br/><a href="https://www.youngleaders.tech?utm_medium=podcast">www.youngleaders.tech</a>

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8/17/2019

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Recent Episodes

Episode thumbnail for Ep13 - Beyond the Interface - Rethinking UX from the Inside Out | #92

May 6, 2025

Ep13 - Beyond the Interface - Rethinking UX from the Inside Out | #92

<p><strong>What if UX was never about the interface at all?</strong></p><p>That’s the question I explored in a recent talk I gave at the <a target="_blank" href="https://www.meetup.com/dublin-ux/events/306430033/">Dublin UX meetup</a>, now available as a re-recorded video podcast episode here and on <a target="_blank" href="https://www.youtube.com/@youngleadersintech">YouTube</a> (or any of your podcast listening locations)In this talk, I go deeper than the usual discussion around UX buttons, spacing and visual polish. Instead, I trace the broader experience - across internal tools, invisible workflows, and the systems that support product development. </p><p>The central idea: <strong>Good UX starts long before a user clicks a button.</strong></p><p>You’ll get some context on my own path - from civil engineering to customer support, and eventually to platform product management. I talk about where I’ve seen UX misunderstood or ignored, and how I’ve learned to practice UX in some of the least expected places.</p><p><strong>Why this talk, and why now?</strong></p><p>Historically, UX was treated as a design domain. If you didn’t work in Figma or touch the product UI, you most likely weren’t “doing UX”, or being considered to “do UX” even if you were. </p><p>With the introduction of AI and the User experience often associated with it (a chat window), I think we’re past that now - or at least, we should be.</p><p>This talk makes the case that </p><p><strong>Platform PMs, internal tooling teams, ops leads - anyone shaping how work gets done - is also shaping UX</strong>. </p><p>Whether you’re designing a flow for your customers or a Slack automation for your team, you’re creating an experience. That deserves the same thoughtfulness we give to screens and user journeys.</p><p><strong>Inside the talk</strong></p><p>The talk is broken into three parts:</p><p>* <strong>Why UX Is Bigger Than You Think</strong></p><p>I kick off by challenging the traditional view of UX as something you “see.” Like many PMs, I started out thinking good UX meant polished interfaces. But through customer support and platform work, I learned that real UX lives in infrastructure, systems and processes - often in places no one’s looking.</p><p>* <strong>UX in the Unseen Places</strong></p><p>This section covers what happens behind the curtain: the messy Jira workflows, duct-taped internal tools, undocumented handovers. I show how internal users (like sales, support and ops) suffer from poor UX - and how fixing their experience makes the entire product better.</p><p>* <strong>Solving the Right Problems the Right Way</strong></p><p>I end by walking through real-world examples - some good, some terrible. A toddler puzzle that teaches the danger of poor feedback loops. An ATM disabled for check lodgements just because it’s out of cash. And a beloved pair of headphones whose invisible UX failures drive me mad.</p><p>Through these chapters and the stories within, I explain how to build up a UX mindset, not just for users - but for your team, your process, and your product’s architecture.</p><p><strong>NOTE</strong>: If you just want the slides, they can be found <a target="_blank" href="https://www.canva.com/design/DAGjUgTl-uk/m1FDxZYjrdO03CNmMDwf8Q/view?utm_content=DAGjUgTl-uk&#38;utm_campaign=designshare&#38;utm_medium=link2&#38;utm_source=uniquelinks&#38;utlId=h2ece529363">here</a>.</p><p><strong>If you’re in internal product, platform, or ops…</strong></p><p>This talk is especially for you.</p><p>If you’ve ever been told “UX isn’t part of your job” because you don’t work on the customer-facing side of the product, this talk is my case that <strong>you are doing UX</strong> - and it matters.</p><p>I share the exact templates and processes I’ve used at Toast, from building AI-friendly Miro boards, to mapping internal user journeys, to designing ways of working that reduce burnout and bottlenecks. If you’re curious, check out the QR code in the video or search the blog for the template numbers from the slides.</p><p>“So start looking for UX everywhere. </p><p>Because the moment you start seeing it, </p><p>is the moment you start changing it.”</p><p><strong>Other Links From the Talk</strong></p><p><strong>Watch on Youtube</strong></p> <br/><br/>This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://www.youngleaders.tech?utm_medium=podcast&#38;utm_campaign=CTA_1">www.youngleaders.tech</a>

Episode thumbnail for Ep12 - Design-Driven Collaboration With Product Managers | #85

February 9, 2025

Ep12 - Design-Driven Collaboration With Product Managers | #85

<p>This episode is a post-recording of a talk I gave at a DesignBrew Meetup in Dublin. After a few requests, I recorded this version so attendees could pass it on to their teams.</p><p>I focus on how designers can take the lead in collaborating with product managers, ensuring that design remains central to decision-making. While originally intended for a design audience, the content is relevant to anyone in the tech industry.</p><p>You’ll find actionable strategies for structuring communication, improving alignment, and using automation to make collaboration more efficient. Whether you’re working across multiple teams or embedded in one, these insights will help you drive better outcomes in your work.</p><p><strong>Key Takeaways & Topics Covered:</strong></p><p>✔ <strong>Owning the Designer-PM Relationship</strong> – Why designers should proactively shape collaboration instead of waiting for PMs to define it.</p><p>✔ <strong>Effective Communication Strategies</strong> – Why threading, structured messaging, and well-timed updates make a difference.</p><p>✔ <strong>Establishing Clear Ways of Working</strong> – How to create and document team norms to prevent confusion and inefficiencies.</p><p>✔ <strong>The Role of Personal User Manuals</strong> – A simple yet powerful tool for aligning expectations and avoiding misunderstandings.</p><p>✔ <strong>The Power of Organization & Automation</strong> – How templates, structured communication, and Slack automation can save time and improve collaboration.</p><p>✔ <strong>Dealing with Difficult PMs</strong> – How to protect yourself from political or credit-taking PMs while maintaining strong collaboration.</p><p><strong>See Slides Here</strong></p><p><a target="_blank" href="https://www.canva.com/design/DAGdUUKNdrI/o_xaXx7rdeOom9tQj1rsbA/view?utm_content=DAGdUUKNdrI&#38;utm_campaign=designshare&#38;utm_medium=link2&#38;utm_source=uniquelinks&#38;utlId=h5e66d814c9">https://www.canva.com/design/DAGdUUKNdrI/o_xaXx7rdeOom9tQj1rsbA/view?utm_content=DAGdUUKNdrI&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h5e66d814c9</a></p><p><strong>Resources & Links</strong></p><p><a target="_blank" href="https://www.youngleaders.tech/p/shaping-effective-ways-of-working-in-engineering">https://www.youngleaders.tech/p/shaping-effective-ways-of-working-in-engineering</a></p><p><a target="_blank" href="https://www.youngleaders.tech/p/streamline-workflows-with-slack-emojis">https://www.youngleaders.tech/p/streamline-workflows-with-slack-emojis</a></p><p><a target="_blank" href="https://www.youngleaders.tech/p/creating-a-decision-log-automation">https://www.youngleaders.tech/p/creating-a-decision-log-automation</a></p><p><a target="_blank" href="https://www.youngleaders.tech/p/template-uml-customer-journey-map">https://www.youngleaders.tech/p/template-uml-customer-journey-map</a></p><p><a target="_blank" href="https://www.youngleaders.tech/p/understanding-your-stakeholder-journeys-event-storming">https://www.youngleaders.tech/p/understanding-your-stakeholder-journeys-event-storming</a></p><p><strong>Call To Action</strong></p><p>Enjoyed this episode? <strong>Subscribe to the podcast, leave a review, and share it with your team!</strong> If you’re ready to improve your collaboration with PMs, start by implementing a personal user manual or refining your ways of working - and let me know how it goes!</p><p></p> <br/><br/>This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://www.youngleaders.tech?utm_medium=podcast&#38;utm_campaign=CTA_1">www.youngleaders.tech</a>

Episode thumbnail for Ep11 - Navigating Cybersecurity Risks: From Strategy to Implementation w/ Christophe Foulon

July 23, 2024

Ep11 - Navigating Cybersecurity Risks: From Strategy to Implementation w/ Christophe Foulon

<p>“Rather than calling it cybersecurity awareness, I would call it a risk-aware culture. This approach makes it clear that everyone in the organization has a role in managing risk, not just the IT team.”</p><p>In this episode of Young Leaders in Technology, we have a captivating discussion with Christophe Foulon, a seasoned cybersecurity expert with over 15 years of experience. Christophe shares his insights on the evolving landscape of cybersecurity, the strategies organizations should adopt to mitigate risks, and how to effectively implement these strategies. </p><p>We also explore the critical role of leadership in driving cybersecurity initiatives and fostering a culture of security awareness within organizations. This episode digs into the latest trends, challenges, and best practices in cybersecurity, ensuring your digital assets remain protected against the growing threat landscape.</p><p>“When you are within a shared environment, whether you are using shared services, developing with code, or operating with code developed elsewhere, you’re inheriting any risk from that code stack, from that application, or from that service provider into your own risk matrix”</p><p><strong>Some of the topics covered on this episode:</strong></p><p>* <strong>Understanding Cybersecurity Threats:</strong> Christophe provides an overview of the current cybersecurity threats that organizations face, including phishing, ransomware, and insider threats</p><p>* <strong>Supply Chain Threats:</strong> Learn about the critical nature of supply chain threats, their impact on organizations, and why they are becoming increasingly dangerous.</p><p>* <strong>Developing a Cybersecurity Strategy:</strong> Essential components of a robust cybersecurity strategy, including risk assessment, threat modeling, and continuous monitoring.</p><p>* <strong>Implementing Security Measures:</strong> Practical steps for implementing cybersecurity measures, such as employee training, incident response planning, and leveraging advanced technologies like AI and machine learning.</p><p>* <strong>The Role of Leadership in Cybersecurity:</strong> The importance of leadership in driving cybersecurity initiatives and fostering a culture of security awareness within the organization.</p><p>* <strong>Addressing Insider Threats:</strong> Strategies to identify, prevent, and respond to insider threats.</p><p>* <strong>The Impact of AI on Cybersecurity:</strong> How AI and machine learning are shaping the future of cybersecurity and aiding in threat detection and response.</p><p>* <strong>Future Trends in Cybersecurity:</strong> Emerging threats and the evolving role of cybersecurity professionals.</p><p>* <strong>Cybersecurity for Small and Medium Enterprises (SMEs):</strong> Tailored strategies and considerations for SMEs to effectively manage cybersecurity risks.</p><p><strong>Referenced Reading and Speaker Links</strong></p><p><strong>Christophe Foulon</strong></p><p>* <a target="_blank" href="https://www.linkedin.com/in/christophefoulon/">https://www.linkedin.com/in/christophefoulon/</a></p><p>* <a target="_blank" href="https://cpf-coaching.com/">https://cpf-coaching.com/</a></p><p>* <a target="_blank" href="http://christophefoulon.com/">http://christophefoulon.com/</a></p><p>* <a target="_blank" href="https://www.youtube.com/c/BreakingIntoCybersecurity">https://www.youtube.com/c/BreakingIntoCybersecurity</a></p><p><strong>Resources Mentioned</strong></p><p>* <a target="_blank" href="https://www.amazon.com/dp/1955976007/">Develop Your Cybersecurity Career Path: How to Break into Cybersecurity at Any Level</a> by Gary Hayslip, Christophe Foulon, Renee Small</p><p>* <a target="_blank" href="https://www.amazon.com/dp/1801816638/">Hack the Cybersecurity Interview: A complete interview preparation guide for jumpstarting your cybersecurity career</a> by <a target="_blank" href="https://www.amazon.com/Christophe-Foulon/e/B0987YQGBP/ref=dp_byline_cont_book_2">Christophe Foulon</a>, Ken Underhill, Tia Hopkins</p><p>* <a target="_blank" href="https://www.amazon.com/CISO-Evolution-Knowledge-Cybersecurity-Executives/dp/1119782481">The CISO Evolution: Business Knowledge for Cybersecurity Executives” by Matthew K. Sharp and Todd Fitzgerald</a></p><p>* <a target="_blank" href="https://www.amazon.com/Cybersecurity-Executives-Practical-Gregory-Touhill/dp/1118888146">Cybersecurity for Executives: A Practical Guide” by Jennifer L. Bayuk</a></p><p>* <a target="_blank" href="https://www.cisa.gov">Cybersecurity and Infrastructure Security Agency (CISA)</a></p><p>This has been one of the Young Leaders in Tech podcasts, and we are looking for more speakers (of all ages!). If you have something you wish to contribute or a topic you want to talk about, feel free to contact me using the details below.</p><p>If you think anyone you know might like this content, please feel free to also share the page.</p><p><a target="_blank" href="https://www.linkedin.com/in/johnbconneely/">My own Linkedin</a> | <a target="_blank" href="https://www.linkedin.com/company/young-leaders-in-tech/">Linkedin for the page</a> | <a target="_blank" href="https://twitter.com/Leaders_In_Tech">Twitter/X.com</a> | <a target="_blank" href="https://www.instagram.com/youngleadersintech/">Instagram</a></p><p></p> <br/><br/>This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://www.youngleaders.tech?utm_medium=podcast&#38;utm_campaign=CTA_1">www.youngleaders.tech</a>

18 total episodes available

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What is Young Leaders In Technology?

This is a Podcast for any professionals who are either starting, looking to move into or already working in a leadership position and are looking for tips and advice on on how to be a better leader. <br/><br/><a href="https://www.youngleaders.tech?utm_medium=podcast">www.youngleaders.tech</a>

How often does this podcast release new episodes?

This podcast updates bi-weekly.

Where can I listen to this podcast?

This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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