by Ben Whybrow
Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.
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Publishing Since
6/4/2024
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July 5, 2026
<p>Most clinicians are in the business of behaviour change,whether that’s with patients or members of staff. A task that often sounds easy, but can be very difficult at times. </p><p>But what really changes behaviour? </p><p>Do previous theories need to change with evolving evidence?</p><p>On this episode Ben is joined by Orla O’Doherty, Behaviour Change Specialist & Educator where they discuss:</p><p>(00:00) – Do We Have Too Many Behaviour Change Experts?</p><p>(02:20) – The Lack Of Evidence For The Stages Of ChangeModel</p><p>(07:21) – Evidence Based Behaviour Change Models</p><p>(10:15) – Do We Rely On Motivation To Change Behaviour Too Much?</p><p>(12:58) – Can We Overcomplicate Behaviour Change?</p><p>(17:23) – Making Habit Plans & Behavioural Goals</p><p>(21:58) – Why Have Habits Not Gained As Much Interest Clinically?</p><p>(26:52) – Starting vs Maintaining Behaviour</p><p>(30:21) – Orla’s Hardest Clinical Conversations</p><p>(33:16) – When It’s Not The Right Time To Discuss BehaviourChange </p><p>(36:41) – The Future Of Behaviour Change</p><p>(41:20) – Where To Find Orla</p><p> </p><p>You can find Orla on LinkedIn & Instagram @thecliniccoach</p><p>Her website is: cliniccoach.co.uk</p><p> </p><p>Stages Of Change Paper Mentioned:</p><p><a href="https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1360-0443.2005.01139.x" rel="ugc noopener noreferrer" target="_blank">https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1360-0443.2005.01139.x</a></p><p>EAST Framework:</p><p><a href="https://thedecisionlab.com/reference-guide/management/east-framework" rel="ugc noopener noreferrer" target="_blank">https://thedecisionlab.com/reference-guide/management/east-framework</a></p><p>COM-B Framework:</p><p><a href="https://www.com-b.org/" rel="ugc noopener noreferrer" target="_blank">https://www.com-b.org/</a> </p><p> </p><p>You can find Ben on LinkedIn or Instagram @bwhybrowphysio </p><p>You can email in questions to <a href="mailto:clinicalcommunication@outlook.com" rel="ugc noopener noreferrer" target="_blank">clinicalcommunication@outlook.com</a></p>
June 27, 2026
<p>What can make explanations more memorable?</p><p>How do you ensure the person in front of you has understood it as you intentioned?</p><p>When is the right time to explain?</p><p> </p><p>This is a different episode to usual as it is a recording from a recent episode of The STA Clinician podcast with Matt Phillips and myself where we are talking all about explanations and more, including:</p><p> </p><p>(00:00) - Introduction</p><p>(08:45) – The Validating Aspect Of Diagnosis</p><p>(13:33) – The Key First Steps</p><p>(21:19) – The Importance of Timing Explanations</p><p>(25:45) – Keeping Explanations Simple & Relatable</p><p>(37:02) – Checking Understanding</p><p>(45:17) – Explanations & Neurodiversity</p><p>(47:34) – Most Memorable Clinical Communication Episodes</p><p> </p><p>You can find Matt Phillips across various social media sites @mattphillipsedu</p><p>The STA Podcast is available wherever you get your podcasts.</p><p>You can find Ben on LinkenIn or Instagram @BWhybrowPhysio</p><p>You can email in to clinicalcommunication@outlook.com</p>
June 9, 2026
<p>Last year, one of the most downloaded episodes was not on communicating about a specific condition or approach, but on how to teach. Something all clinicians have to do but often receive little to no training on how to do it.</p><p>Cleary there was an appetite for this topic, so we’ve recorded a part two!</p><p>On this episode Ben is re-joined by Kate Purcell, Advanced Practice Physiotherapist, former lecturer and with fellowship to the Higher Education Academy.</p><p>Where they discuss:</p><p>(00:00) – Was Kate Surprised How Successful Our Last EpisodeWas?</p><p>(04:40) – Learning From Doing</p><p>(08:05) – Does The Patient Need To Want To Learn?</p><p>(10:36) – Creating Psychological Safety In Learning</p><p>(17:28) – How To Teach When They Don’t Agree</p><p>(29:23) – How To Discuss Uncertainty </p><p>(35:19) – Does Knowing About Medical Bias Change Practice?</p><p>(38:00) – Should Teaching Change With Social Media?</p><p>(44:33) – What If Someone Wants To Record?</p><p>(48:24) – Making Learning More Visible In Practice</p><p>(53:14) – Should Practice Guidelines Be More Specific OnEducation</p><p> </p><p>You can find Kate Purcell on X & LinkedIn</p><p> </p><p>You can find Ben across Social Media @BWhybrowPhysio or email <a href="mailto:clinicalcommunication@outlook.com">clinicalcommunication@outlook.com</a></p><p> </p><p>Where you can see Ben:</p><p>North East Musculoskeletal Society Conference – September19th, Durham</p><p><a href="https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645">https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645</a></p><p>Therapy Show – November 25th, Birmingham</p><p><a href="https://www.therapyshow.co.uk/">https://www.therapyshow.co.uk/</a></p>
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Ian Cowell
Guest
Ben Whybrow
Guest
Bill Taylor
Guest
Chris Tiley
Guest
Kate Purcell
Guest
Jo Turner
Guest
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Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them.
Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.
This podcast updates daily.
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