CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

About CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

The Customer Success Leadership Podcast is for Founding CS Leaders, Directors, VPs, Heads of CS, and CCOs who want to build the strategy and influence that make CS indispensable to the business. I’m Angeline Gavino, Founder of CS RevSpeak. I’ve spent 17+ years in B2B SaaS, starting my CS career at a $13B public company before building and scaling CS organizations at four startups. My mission is to elevate how Customer Success is led across our industry, so more businesses rely on CS for durable revenue growth: the revenue it keeps, the revenue it grows, and the customer insight that shapes what it builds next. The goal is a CS leader who is in the room when those decisions are made, with the credibility to shape them and the results to back them up. That work starts with you, because how CS is treated inside a company is on the person leading it. Great CS leaders lead in every direction. Each episode takes on one of them: leading the function, leading up, leading across, leading the team, and leading yourself. You’ll hear solo episodes, conversations with CS leaders, and client stories from leaders who have made these shifts. New episodes drop every other week.

Publisher

Angeline Gavino | CS RevSpeak

Category

business

Language

en

Explicit

No

First episode

2 Sept 2024

Latest episode

26 Oct 2026

Latest episodes

61 episodes in the feed.

1. 

   26 Oct 2026

   The Proactive Performance Management Habit Every CS Leader Needs to Build

   This episode is a tactical breakdown of the weekly habit that keeps you on top of it: the questions, the rituals, and the follow-through that turn feedback into lasting behavior change. You'll learn: How to set a performance standard that covers both outcomes and behaviorsThe one-on-one agenda that gives you a weekly read on how each CSM is performingHow to use your team meeting as a cross-sectional performance signalThe three-part follow-through that turns performance conversations into real...

2. 

   14 Oct 2026

   How To Build Your Personal Brand As A CS Leader

   In this episode, we're walking through a four-part framework for building your personal brand as a Customer Success leader without becoming a full-time content creator, starting with the two foundational questions almost every CS leader skips. You'll learn: ✅ Why your WHY comes before any tactic ✅ How to decide what you want to be known for ✅ How to set your positioning ✅ The moves that build internal visibility ✅ How to build external visibility like a lea...

3. 

   28 Sept 2026

   How CSMs Should Rebuild the Value Story When the Champion Leaves

   Customer Success Leader [Host Name] guides CSMs on rebuilding value stories when a champion departs, treating transitions as crucial sales cycles.

Who has been a guest on CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

Names identified in recent episode analyses. Showing up to five guests.

• Dee Kachra
• Beth Huckerby
• Suzanne Hitcho

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

3 ratings

Spotify

5.0 / 5

2 ratings

Podcast Authority Score: 32 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

64

Social presence

0

YouTube

0

Engagement

0

Contact CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

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