Unchurned

Unchurned

Hosted by Josh Schachter and Josh · Gainsight

5.0from 205 ratings

us

Unclaimed — is this your show?

78Podcast AuthorityScore out of 100 · How it is scored
226
Episodes
40
Transcribed
205
Ratings
Daily
Cadence
2022
First episode
19K
YouTube views

About Unchurned

If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI won’t fix churn, but these conversations might. Retention is the new growth, AI is rewriting the rules. Hosted by Josh Schachter, SVP of Atlas at Gainsight, [Un]Churned—the No. 1 podcast for retention and Customer Success leaders—features real talk with the sharpest minds in the Customer Success space. We dig into how teams are scaling smarter, activating AI agents, and redesigning the customer journey for lasting impact.

Publisher
Gainsight
Category
business
Language
en
Explicit
Yes
First episode
21 Jul 2022
Latest episode
7 Oct 2026
Apple PodcastsSpotifyWebsiteRSS feed

Latest episodes

40 of 226 episodes have a transcript.

  1. 7 Oct 2026TRANSCRIPT

    "We Will Die": Why QuotaPath Is Betting Everything on AI-Native Services ft. AJ Bruno (QuotaPath)

  2. 30 Sept 2026TRANSCRIPT

    Can AI Really Manage Your Entire Renewal Book? ft. Grant Clarke (Gainsight))

  3. 23 Sept 2026TRANSCRIPT

    Notion's Outcomes Architects on Why CSMs Don't Need Experience Anymore

Inside a recent episode

"We Will Die": Why QuotaPath Is Betting Everything on AI-Native Services ft. AJ Bruno (QuotaPath)

Published 7 Oct 2026 · Transcript excerpt

[…] So that's where I want to be clear about for us is like the crawl walk run is like, look, let's just prove out that we can do this and save our customers money on a flat, call it a platform fee. Once we're able to do that, we can go back and look at that, look at the data for those customers and then say like, look, let's do it this differently next year. Let's test this out. We could potentially even save you even more money. And it's always been about comp as a performance driver. If I said, how much would you pay for a commission tracking tool, Josh? You'd be like, oh, I don't know, $10, $20, $30 a seat, whatever. […]

Read the full transcript with a Pod Engine plan.

See plans

Who has been a guest on Unchurned

Names identified in recent episode analyses. Showing up to five guests.

  • AJ Bruno
  • Grant Clarke
  • Christina Parra
  • Ariel Risman
  • Kellie Woodin

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views
18,596
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
99 ratings
Spotify
4.9 / 5
106 ratings

Podcast Authority Score: 78 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality
91
Social presence
0
YouTube
76
Engagement
84

Shows with a similar audience

Questions about Unchurned

Who hosts Unchurned?

Josh Schachter and Josh host the show. Published by Gainsight.

How often do new episodes come out?

The show publishes daily, based on its RSS feed.

Where can I read transcripts?

40 of 226 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.

Host of Unchurned?

Claim your podcast to manage its listing and keep your show details accurate.

Claim this podcast

Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.

Explore this show
Podcast research with Pod Engine

See plans