Fixed Ops Roundtable

About Fixed Ops Roundtable

The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.

Publisher

Ted Ings

Category

business · business · education

Language

en

Explicit

No

First episode

7 Dec 2020

Latest episode

12 Oct 2026

Latest episodes

300 episodes in the feed.

1. 

   12 Oct 2026

   Dean Martin & Richard Lupo: How AI Smart Glasses Are Boosting Service Approvals

   Dean Martin is VP of Marketing at Affinitiv, one of the first automotive software companies to connect its MPI platform directly to Meta AI glasses, and Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura in Asheville, North Carolina, are bringing a new approach to one of the most important revenue opportunities in dealership service departments: getting customers to approve recommended repairs. And the technology they're using might surprise you. According to research discu...

2. 

   5 Oct 2026

   Erik Zuniga: How ALLDATA Is Getting AI Right for Technician Diagnostics

   Eric Zuniga works with dealerships across North America on fixed ops strategy, technician productivity, and technology. As vertical business manager for dealerships at ALLDATA, he partners with everyone from single-rooftop stores to the largest dealer groups in the country. He looks at a service department the way an operator does: where the time goes, and where it leaks. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Your technicians are already using...

3. 

   28 Sept 2026

   Tyler Stephens: How Dealers Can Modernize Last-Mile Parts Delivery

   Tyler Stephens of Elite EXTRA, an Epicor solution offering industry-leading last-mile logistics software, reveals how dealership parts delivery is quietly costing fixed ops departments wholesale customers they never knew they lost. Here's why that matters right now. Your wholesale customers expect Amazon speed. Today isn't fast enough anymore. More and more, they want it within the hour. And if you can't show them a driver's name, a live map, and a proof-of-delivery photo, they're already buy...

Who has been a guest on Fixed Ops Roundtable

Names identified in recent episode analyses. Showing up to five guests.

• Christopher Walsh
• Marco Zwanenburg
• Ibrahim Mesbah
• Rob Leary
• Scott Davis

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

2,874,607

Score snapshot 15 Sept 2025

Apple Podcasts (US)

4.1 / 5

15 ratings

Spotify

5.0 / 5

2 ratings

Podcast Authority Score: 70 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

85

Social presence

0

YouTube

86

Engagement

51

Contact Fixed Ops Roundtable

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

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Questions about Fixed Ops Roundtable