Home Service Hacks
Claim This Podcastby Bill Brown
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Podcast Overview
<p>ServiceTitan Hacks is the podcast where innovation meets the home service industry. Join host Bill Brown, a former Inc. 5000 HVAC company owner with 25 years of industry experience and a background in computer programming, as we explore the cutting-edge tools, technologies, and strategies transforming how contractors do business.<br /><br />Each episode features candid conversations with forward-thinking contractors and software founders who are revolutionizing the industry. Drawing from his unique perspective as both a successful contractor and tech enthusiast, Bill uncovers how AI, automation, and smart solutions are helping service professionals save time, reduce costs, and deliver exceptional customer experiences.<br /><br />Whether you’re looking to streamline operations, boost profitability, or stay ahead of industry trends, ServiceTitan Hacks delivers actionable insights you can implement today. From ServiceTitan optimization to emerging tech integrations, we unpack the innovations that give modern contractors their competitive edge.<br /><br />Subscribe now to join thousands of service professionals in the ServiceTitan Hacks community who are working smarter, not harder.</p>
Language
🇺🇲
Publishing Since
5/20/2025
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Recent Episodes
January 13, 2026
Dominating Google Advertising in 2026 with Kyler Sattler at So Good Team
AI marketing for contractors in 2026 is changing fast. In this episode, Bill Brown and Kyle Sattler break down how Google Maps, YouTube, and AI Mode are reshaping local search visibility for home service businesses 🚀 Kyle shares how SoGood Team helps HVAC, plumbing, roofing, and electrical contractors dominate Google Maps and AI-driven results—without wasting money on outdated SEO tactics. Learn how activity, alignment, and accountability drive real growth through better systems, smarter marketing, and consistent customer experiences. What you’ll learn: • Why most growth problems aren’t lead-related, they’re operational • How to fix misalignment between marketing and customer experience • The role of CSRs, training, and accurate booking data in scaling up • Google Maps strategies that actually move the needle in 2025 • Why YouTube and Google Business Profile are key to AI visibility • What “AI Mode” means for SEO and how to prepare before it replaces blue links • The surprising role Reddit plays in Google’s new ranking system • How to earn better Google reviews that boost authority and conversion 🎧 Guest: Kyle Sattler, Chief Process Engineer at SoGood Team 📍 Website: sogoodteam.com Join the ServiceTitan Hacks Facebook Group 👇 Connect with 9,000+ ServiceTitan power users. Access free resources, AI automations, and revenue-boosting tactics tested in the field by contractors like you. https://go.st-hacks.cc/servicetitanhacks
November 18, 2025
How a Legally Blind Master Plumber Built a 40‑Truck Empire with Bob Beall
ServiceTitan veteran shares 15 years of trade tech evolution and the future of recruiting in plumbing, HVAC, and beyond 🚀💧 Discover how Bob Beall, owner of Mr. Rooter Plumbing of Pittsburgh, scaled from 3 trucks to 40 while adapting to ServiceTitan and modernizing recruiting to attract Gen Z talent. In this episode of Home Service Business Hacks, Robert discusses: • The transition from Yellow Pages to PPC and cloud-based software • Lessons from being one of the original ServiceTitan users • Strategies for training, recruiting, and retaining young tradespeople • How technology and AI are reshaping plumbing businesses • His mission to give back through his new “Bob is the Plumber” podcast and training school 🎁 Giveaway: The first few listeners who fill out the form at bobistheplumber.com get a free swag bag! 👉 Connect with 9,000+ ServiceTitan power users. Access free resources, AI automations, and revenue-boosting tactics tested in the field by contractors like you. Join the ServiceTitan Hacks Facebook Group: https://go.st-hacks.cc/servicetitanhacks Guest: Robert Beall Owner, Mr. Rooter Plumbing of Pittsburgh Website: mrrooter.com/pittsburgh YouTube: Bob is the Plumber Facebook & Instagram: @bobistheplumber
November 11, 2025
ServiceTitan Field Pro - ServiceMVP Edition with Joe Crisara from ServiceMVP
AI for Home Service Contractors 🤖 Learn how Joe Crisara’s OptionBuilder AI is transforming HVAC, plumbing, and electrical sales by helping techs build premium repair and replacement options in seconds. Discover how this AI-driven approach can raise average tickets and simplify pricing for your team. In this episode of Home Service Hacks, Bill Brown talks with industry legend Joe Crisara of Service MVP about pure motive service, AI automation, and the new wave of training that fast-tracks techs into six-figure producers. They share real-world stories from the field and discuss how freedom through choice improves sales, customer satisfaction, and retention. Highlights: - The “problem stack” vs. “solution stack” strategy 💡 - Using AI to simplify flat rate pricing and option sheets - The future of virtual sales calls in home services - Balancing repair vs. replacement for maximum profit - Fast-tracking techs with AI training tools Connect with Joe Crisara: ServiceMVP.com Explore OptionBuilder AI: https://optionbuilder.ai/Join the ServiceTitan Hacks Facebook Group 👇 Connect with 9,000+ ServiceTitan power users. Access free resources, AI automations, and revenue-boosting tactics tested in the field by contractors like you. https://go.st-hacks.cc/servicetitanhacks
18 total episodes available
Recent guests on Home Service Hacks
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Ben Brimacombe
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Timothy Wood
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Brendan
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Frequently asked questions
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- What is Home Service Hacks?
<p>ServiceTitan Hacks is the podcast where innovation meets the home service industry. Join host Bill Brown, a former Inc. 5000 HVAC company owner with 25 years of industry experience and a background in computer programming, as we explore the cutting-edge tools, technologies, and strategies transforming how contractors do business.<br /><br />Each episode features candid conversations with forward-thinking contractors and software founders who are revolutionizing the industry. Drawing from his unique perspective as both a successful contractor and tech enthusiast, Bill uncovers how AI, automation, and smart solutions are helping service professionals save time, reduce costs, and deliver exceptional customer experiences.<br /><br />Whether you’re looking to streamline operations, boost profitability, or stay ahead of industry trends, ServiceTitan Hacks delivers actionable insights you can implement today. From ServiceTitan optimization to emerging tech integrations, we unpack the innovations that give modern contractors their competitive edge.<br /><br />Subscribe now to join thousands of service professionals in the ServiceTitan Hacks community who are working smarter, not harder.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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