Leading Improvement in Health and Care
The NHS Alliance
5.0from 2 ratings
- 17
- Episodes
- 2
- Ratings
- Monthly
- Cadence
- 2024
- First episode
About Leading Improvement in Health and Care
The Leading Improvement in Health and Care podcast is hosted by Penny Pereira (Q), exploring the learning and experiences of people making change across systems. Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
- Publisher
- The NHS Alliance
- Category
- business · health & fitness
- Language
- en
- Explicit
- No
- First episode
- 2 May 2024
- Latest episode
- 14 Jul 2026
Latest episodes
17 episodes in the feed.
14 Jul 2026
What does NHS England's Quality Strategy mean in practice?
What does high-quality NHS care look and feel like – and how can a national strategy translate into a better experience for patients? In this episode of Leading Improvement in Health and Care, Penny Pereira speaks with Professor Frankie Swords, National Medical Director for NHS England and the Department of Health and Social Care, and Sarah Barley-McMullen, strategic lived experience partner for NHS England and Chair of Long Covid SOS. They explore why quality must become the NHS’s guiding principle, encompassing safe and clinically effective care as well as a positive patient experience. The conversation considers the role of leadership and organisational culture, the use of meaningful data and shared metrics, reducing unwarranted variation, and making it easier for people throughout the health and care system to do the right thing. Sarah brings a vital lived-experience perspective, arguing that quality cannot be understood through performance data alone. It can be felt in whether care is joined up, whether patients are heard and involved in decisions, and whether their experience gives them the confidence to seek help and remain engaged in their care. Hosted by Penny Pereira, managing director of Q, each episode aims to spotlight where improvement is working well, as well as the challenges it faces. This podcast is part of Learning and Improving Across Systems, a partnership between the Health Foundation, the NHS Alliance and the Q community to support health and care systems to learn and improve. Additional resources Recommendations for local leaders onembedding QMS (https://q.thenhsalliance.org/evidence-and-insights/insight-projects/quality-managements-systems-in-health-and-care-learning-from-examples-in-the-uk-and-ireland) Embedding and sustaining Quality Management Systems | Q Community (https://q.thenhsalliance.org/evidence-and-insights/insight-projects/quality-managements-systems-in-health-and-care-learning-from-examples-in-the-uk-and-ireland) Managing quality during change | Q Community (https://q.thenhsalliance.org/evidence-and-insights/evidence-and-briefings/managing-quality-during-change) QMS webinar series - is this still relevant? (https://q.thenhsalliance.org/resources/quality-management-systems-webinar-series) Quality Management Systems: resources to help you get… | Q Community (https://q.thenhsalliance.org/resources/quality-management-systems-resources-to-help-you-get-started) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
5 May 2026
What we can learn from Scotland's approach to change
What does it really take to make change work in the NHS? In this episode of Leading Improvement in Health and Care, we explore the Scottish Approach to Change—a system-wide effort to rethink how transformation actually happens across health and social care. Rather than another top-down initiative, Scotland is bringing together quality improvement, service design, strategy, and frontline experience into one unified approach—with a shared language and a clearer pathway for change. We are joined by Clare Morrison, Director of Engagement and Change at Healthcare Improvement Scotland, who led the development of the Scottish approach to change, as well as two leaders from the Pathfinder sites who have already started embedding it in their organisations. So Gareth Marr, Chief Officer Dumfries and Galloway Health and Social Care Partnership, and Jennifer Champion, Director of Public Health at NHS Forth. Hosted by Penny Pereira, managing director of Q, and former NHS Confederation chief executive, Matthew Taylor, each episode aims to spotlight where improvement is working well, as well as the challenges it faces. This podcast is part of Learning and Improving Across Systems, a partnership between the Health Foundation, NHS Confederation and the Q community to support health and care systems to learn and improve. Additional resources The Scottish Approach to Change - Scottish Approach to Change – Healthcare Improvement Scotland (https://www.healthcareimprovementscotland.scot/improving-care/scottish-approach-to-change/) Q’s An effective approach to change - An effective approach to change | Q Community (https://q.thenhsalliance.org/evidence-and-insights/evidence-and-briefings/an-effective-approach-to-change) Scotland’s Health and Social Care Service Renewal Framework - Health and Social Care Service Renewal Framework - gov.scot (https://www.gov.scot/publications/health-social-care-service-renewal-framework/) Quality Management System - Quality Management System (QMS) – Healthcare Improvement Scotland (https://www.healthcareimprovementscotland.scot/improving-care/quality-management-systems-qms/) Q’s Quality Management Systems: resources to help you get started - Quality Management Systems: resources to help you get… | Q Community (https://q.thenhsalliance.org/resources/quality-management-systems-resources-to-help-you-get-started) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
26 Mar 2026
Stop fixing and start framing for real improvement leadership
Leaders set the tone for improvement, but what does that actually look like in practice? In this episode of Leading Improvement in Health and Care, highlights from NHS Impact 2026 explore how leadership can move improvement beyond isolated projects and into whole health and care systems. From system thinking and co-production to visible leadership, standard work and the shift from problem-solving to problem-framing, speakers share what it takes to lead change that lasts. Adam Sewell-Jones, chief executive officer, East and North Hertfordshire NHS Trust Nicola Burgess, Professor of Operations Management, University of York Andy Hardy, Chief Executive, University Hospitals Coventry and Warwickshire NHS Trust And for the last session of the day, Penny Pereira, our podcast host, hosted a panel discussion exploring how improvement can move beyond individual projects and begin to reshape whole pathways of care with staff and populations. Joining her was: Caroline Clarke, NHS London Regional Director David Fillingham, a Chair in the NHS and Chair of the National Improvement Board Rich Amos, Patient Partner with NHS England This podcast is part of Learning and Improving Across Systems, a partnership between the Health Foundation, NHS Confederation and the Q community to support health and care systems to learn and improve. Useful resources National Improvement Conference 2026 - resources | NHS Confederation (https://www.nhsconfed.org/articles/national-improvement-conference-2026-resources) Boost | Our Learning and Improvement Community (https://boost.org.uk/) NHS England » NHS IMPACT (https://www.england.nhs.uk/nhsimpact/) Leading Healthcare Transformation| Virginia Mason Institute UK (https://www.virginiamasoninstitute.org/uk/) Microsoft PowerPoint - DBA Conference Presentation K Maitra.pptx (https://warwick.ac.uk/fac/soc/wbs/exec/dbaconference2025/conferenceslidesandphotos/kara_maitra_c9_paper_presentations.pdf) UHCW-Leaders infographic.pdf (https://www.nhselect.nhs.uk/uploads/files/1/UHCW-Leaders%20infographic.pdf) Point of Care Foundation (https://www.pointofcarefoundation.org.uk/) NHS England » National Improvement Board (https://www.england.nhs.uk/nhsimpact/about-nhs-impact/national-improvement-board/) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
26 Feb 2026
Co-producing change
In this episode we erxplore the role improvment can make in co-production, transforming how clinicians, patients, and healthcare leaders work together to improve outcomes, experience, and system performance. With inshightful firsthand stories from clinicians, patient leaders, and quality improvement experts, this episode features five guests talking about their experiences of co-producing change. Our guests are: Peter Lachman, former CEO of ISQUA, the International Society for Quality in Healthcare, and one of the early Quality Improvement Fellows funded by the Health Foundation Jono Broad, volunteer and patient leader in improvement and an active member of the Q community Amar Shah, Clinical Director for Improvement in England, and former Chief Quality Officer at East London NHS Foundation Trust Dr Guddi Singh, consultant paediatricianpediatrician and Trustee for the National Centre for Creative Health Victoria Saffin, Assistant Director of Quality Management at Oxleas NHS Foundation Trust This is also your first chance to get a taste of an amazing project: 100 Voices. Led by Dr Andrea Gibbons, Founder of The QI Hub, and supported by Q, the project is developing a bank of personal stories of people leading improvement. Hosted by Penny Pereira, managing director of Q, and Matthew Taylor, chief executive, NHS Confederation, each episode aims to spotlight where improvement is working well, as well as the challenges it faces. This podcast is part of Learning and Improving Across Systems, a partnership between the Health Foundation, NHS Confederation and the Q community to support health and care systems to learn and improve. Additional links and resources Dr Andrea Gibbons (nee Barrow) | LinkedIn (https://www.linkedin.com/in/andreadgibbons/) 100 Voices | theqihub (https://www.theqihub.com/100-voices) About Us | theqihub (https://www.theqihub.com/aboutus) Fab NHS Stuff (https://fabnhsstuff.net/) Peter Lachman | LinkedIn (https://www.linkedin.com/in/peter-lachman-2237113/?originalSubdomain=uk) ISQua - The International Society for Quality in Health Care (https://isqua.org/) Jono Broad | LinkedIn (https://www.linkedin.com/in/jonobroad/) Amar Shah | LinkedIn (https://www.linkedin.com/in/amar-shah-57a84118/) Welcome - Quality Improvement - ELFT (https://qi.elft.nhs.uk/) NHS England » NHS IMPACT (https://www.england.nhs.uk/nhsimpact/) Guddi Singh | LinkedIn (https://www.linkedin.com/in/guddi-singh/) National Centre for Creative Health (https://ncch.org.uk/) Victoria Saffin | LinkedIn (https://www.linkedin.com/in/victoria-saffin-41119833b/) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
29 Jan 2026
Population health, prevention and the power of improvement
In this episode, we're looking at how improvement can play a role in population health, with examples from Scotland to London. We hear about the approaches needed to achieve change that spans large systems and addresses inequities in experience and outcomes. Our guests are Dominique Allwood, Director of Population Health at Imperial College Healthcare, and Ruth Glasborrow, director of Population Health and Wellbeing at Public Health Scotland. Hosted by Penny Pereira, managing director of Q, and Matthew Taylor, chief executive, NHS Confederation, each episode aims to spotlight where improvement is working well, as well as the challenges it faces. Links to relevant resources: Q theory of change (https://q.nhsconfed.org/assets/resources/Qs-Theory-of-Change-Feburary-2025.pdf?v=1751968317) Home | Institute for Healthcare Improvement (https://www.ihi.org/) Scottish Patient Safety Programme (SPSP) – Healthcare Improvement Scotland (https://www.healthcareimprovementscotland.scot/improving-care/improvement-resources/scottish-patient-safety-programme-spsp/) Home | PHS Learning (https://learning.publichealthscotland.scot/) Support to innovators - Imperial College Health Partners (https://imperialcollegehealthpartners.com/innovator-support-offer/) Scottish Prevention Hub - Edinburgh Futures Institute (https://efi.ed.ac.uk/ecosystem/scottish-prevention-hub/) Execution of Strategic Improvement Initiatives to Produce System-Level Results | Institute for Healthcare Improvement (https://www.ihi.org/library/white-papers/execution-strategic-improvement-initiatives-produce-system-level-results) Briefing: Improvement as mainstream business | The Health Foundation (https://www.health.org.uk/reports-and-analysis/briefings/briefing-improvement-as-mainstream-business) Q_Working_with_Data_to_Improve_Access_and_Address_Inequalitiesspreads.pdf (https://q.nhsconfed.org/assets/resources/Q_Working_with_Data_to_Improve_Access_and_Address_Inequalitiesspreads.pdf?v=1724237485) Evidence hub: What drives health inequalities? - The Health Foundation (https://www.health.org.uk/evidence-hub) UK’s campaign for improving health opportunities | Health Equals (https://healthequals.org.uk/) Revisiting Relational Coordination: A Systematic Review - Rendelle Bolton, Caroline Logan, Jody Hoffer Gittell, 2021 (https://journals.sagepub.com/doi/10.1177/0021886321991597) Improving health and care at scale | NHS Confederation (https://www.nhsconfed.org/publications/improving-health-and-care-scale) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
16 Dec 2025
Redesigning complex pathways: improving frailty care
In this episode, we're looking at how improvement approaches can help redesign services for frail older people, taking a whole system approach. We hear practical advice from a national and local perspective on how to inspire and support change that spans different departments and sectors. Our guests are: Dr Tom Downes, consultant geriatrician at Sheffield Teaching Hospitals, and national clinical director for older people. Dr Simon Harlin, GP and community clinical lead, Walsall Healthcare NHS Trust Peter Chessum, associate director of nursing, Walsall Healthcare NHS Trust Hosted by Penny Pereira, managing director of Q, and Matthew Taylor, chief executive, NHS Confederation, each episode aims to spotlight where improvement is working well, as well as the challenges it faces. This podcast is part of Learning and Improving Across Systems, a partnership between the Health Foundation, NHS Confederation and the Q community to support health and care systems to learn and improve. Walsall NHS Trust Frail elderly pathway: https://www.walsallhealthcare.nhs.uk/our-services/frail-elderly-pathway/#:~:text=The%20main%20aim%20of%20the,Appropriate%20signposting%20to%20other%20agencies 10 Principles at the human heart of improvement: https://q.nhsconfed.org/evidence-and-insights/opinion-pieces/10-principles-at-the-human-heart-of-improvement-tell-us-what-you-think The challenge and potential of whole system flow: https://www.health.org.uk/reports-and-analysis/reports/the-challenge-and-potential-of-whole-system-flow Chief Medical Officer's Annual Report 2023: Health in an ageing society: https://www.gov.uk/government/publications/chief-medical-officers-annual-report-2023-health-in-an-ageing-society Launch of a framework to improve how the NHS makes large scale change: https://www.health.org.uk/features-and-opinion/blogs/launch-of-a-framework-to-improve-how-the-nhs-in-england-makes-large NHS England National Frailty Improvement Collaborative: https://www.england.nhs.uk/nhsimpact/learning-and-improvement-networks/national-frailty-improvement-collaborative/ Rockwood frailty scale: https://www.england.nhs.uk/south/wp-content/uploads/sites/6/2022/02/rockwood-frailty-scale_.pdf Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
23 Oct 2025
Lifting the lid on neighbourhood-level improvement
Hosts Matthew Taylor and Penny Pereira explore how improvement practices can help with neighbourhood-level working. Hospital to community is a key part of the governments 10-Year-Plan, and this episodes reveal insights into how Improvement approaches have been used to usher in more integrated, community-focused care. Q’s System-wide Change Lead Jen Morgan talks to Heather white (South Hamilton & Ryder LPCN) and Dr. Catherine Heffernan (South West London ICB) about practical examples of neighbourhood health in action — from multidisciplinary teams and local diagnostic hubs to community pharmacy-led wellbeing initiatives. Q’s new home at the NHS Confederation | NHS Confederation (https://www.nhsconfed.org/news/qs-new-home-nhs-confederation) about Catherine Heffernan (https://www.drcath.net/about) https://www.linkedin.com/in/catherine-heffernan-42ba0a106/ (https://www.linkedin.com/in/catherine-heffernan-42ba0a106/) https://www.linkedin.com/in/heather-white-64b5b882/ (https://www.linkedin.com/in/heather-white-64b5b882/) Our Team - South Hambleton and Ryedale PCN (https://sharpcn.co.uk/our-team) 10 Year Health Plan for England: fit for the future - GOV.UK (https://www.gov.uk/government/publications/10-year-health-plan-for-england-fit-for-the-future) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
10 Sept 2025
How Improvement helps the shift to digital
In this episode we explore how improvement methodologies can enable NHS leaders to implement digital transformation successfully. Hear practical examples of how to better engage staff and communities, really understand problems systemically and target resources effectively, and implement technology in a way that releases time to care. Hosted by Penny Pereira, Managing Director of Q, and Matthew Taylor, CEO NHS Confederation, our guests for this episode are Sadia Khan, clinical lead for innovation at West Middlesex University Hospital, and Abigail Harrison, executive director for digital estates and improvement at Lancashire and South Cumbria NHS Foundation Trust. Useful links: NHS England » NHS IMPACT (https://www.england.nhs.uk/nhsimpact/) Q Lab | Q Community (https://q.health.org.uk/funding-and-programmes/q-lab) Q Lab | Technology enabled remote monitoring (https://q.health.org.uk/funding-and-programmes/q-lab/technology-enabled-remote-monitoring) Trust and confidence in technology-enabled care | The Health Foundation (https://www.health.org.uk/reports-and-analysis/briefings/trust-and-confidence-in-technology-enabled-care) Q | Digital adopters in health and care: What you need to know (https://q.health.org.uk/evidence-and-insights/opinion-pieces/digital-adopters-in-health-and-care-what-you-need-to-know) Q | Improving communication and care with technology (https://q.health.org.uk/evidence-and-insights/opinion-pieces/improving-patient-communication-and-care-with-technology) Q | Addressing digital exclusion in mental health services (https://q.health.org.uk/evidence-and-insights/opinion-pieces/addressing-digital-exclusion-in-mental-health-services) CW+ charity of Chelsea and Westminster Hospital NHS Foundation Trust (https://www.cwplus.org.uk/) CW Innovation - CW+ (https://www.cwplus.org.uk/what-we-do/cw-innovation/) Understanding and sustaining the health care service shifts accelerated by COVID-19 | The Health Foundation (https://www.health.org.uk/reports-and-analysis/briefings/understanding-and-sustaining-the-health-care-service-shifts) Video consultations. What’s needed now? | Q Community (https://q.health.org.uk/evidence-and-insights/insight-projects/frontline-insights-on-the-rapid-implementation-of-video-consultations) AI and quality improvement resources | Q Community (https://q.health.org.uk/resources/ai-and-quality-improvement-resources) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
26 Jun 2025
How to resource improvement and transformation
Professor Paul Corrigan CBE and Dr. Amar Shah discuss how the NHS can allocate finances and resources to deliver the ten-year health plan, focusing on the role of improvement movements in NHS transformation in an interview with Penny Pereira and Matthew Taylor.
22 May 2025
Mobilising change in the NHS
Welcome back to the second series of Leading Improvement in Health and Care, brought to you by the NHS Confederation, The Q community and The Health Foundation. In this episode we’re exploring how to mobilise change effectively within and between organisations, particularly in relation to the government’s forthcoming Ten Year Plan for the NHS. With unique insights into how effective change has been implemented, core principles to apply and how to approach these in relation to the Ten Year Plan, we’re joined by Dr. Gary Howsam, Chief Clinical Improvement Officer NHS Cambridgeshire and Peterborough ICB and Annie Williamson, research fellow in health and care at the IPPR. Leading Improvement in Health and Care is presented by Matthew Taylor, Chief Executive of NHS Confederation and Penny Pereira, Managing Director of Q at the Health Foundation. For more information on out Learning and Improving Across Systems Peer Learning Programme, please visit: https://www.nhsconfed.org/learning-improving-systems/peer-learning Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
14 Nov 2024
Ep 6: Productivity
In Episode 6 we explore different system approaches to improving productivity, with two leaders who have been creative and collaborative in working to successfully reduce waiting times. Our guests are: Dr Peter Scolding, Clinical Director of Stewardship for Mid and South Essex Integrated Care Board, on recognising frontline leadership and developing a stewardship model for system working. Dr Ruth Gray, Assistant Director of Quality Improvement and Innovation at South Eastern Health and Social Care Trust, Northern Ireland, on using system eco-mapping to improve domiciliary care services. Peter talks about taking inspiration from the work of Nobel prize winner Elinor Ostrom to improve care pathways across Mid and South Essex, creating improved resource sharing and crucial reductions in waiting lists. Ruth shares her story of how her trust released 900 hours of domiciliary care, reducing waiting times significantly. They achieved this through workshops and conversations with stakeholders, staff and patients, that led to the creation of a visual system eco-map, identifying improvement areas for their domiciliary care service. You can find the show notes and references from this episode on our website: https://www.nhsconfed.org/podcast/ (https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nhsconfed.org%2Fpodcast%2Fmaternity&data=05%7C02%7CGabriela.Jones%40nhsemployers.org%7C105b38aae5dd4bf1b92f08dcfa9f35e6%7Cb85e4127ddf345f9bf62f1ea78c25bf7%7C0%7C0%7C638660808916361372%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=lFINJUh%2FAkE5RPGQgXfqY2HqiZgBeJmmZmCq2KaUebg%3D&reserved=0)productivity For more information on out Learning and Improving Across Systems Peer Learning Programme, please visit: https://www.nhsconfed.org/learning-improving-systems/peer-learning Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
17 Oct 2024
Ep 5: Equity
In this episode, we talk to two East London leaders who have been at the forefront of efforts to improve population health, with equity front and centre. Dr Guddi Singh is a paediatric doctor and co-founder of the Wellbeing and Health Action Movement (WHAM) - a powerful project bringing together children’s health professionals to fight poverty in clinical practice. Marie Gabriel CBE is Chair of North East London Integrated Care Board and Chair of the NHS Race and Health Observatory, working to bring anti-racism models into healthcare improvement. Guddi shares her work as a consultant paediatrician in Newham, East London, where she realised there was a big connection between improving services in the most deprived borough of London* and increasing levels of joy and commitment among the staff working there. She found the best way to engage people in quality improvement, was to start by asking what they care about most. Marie explores the importance of learning from patients’ lived experiences to improve services and tackle the structural racism that is embedded within those services. She talks about placing resident participation at the heart of the leadership team, engaging with and listening to local people about priorities for change. For more information on out Learning and Improving Across Systems Peer Learning Programme, please visit: https://www.nhsconfed.org/learning-improving-systems/peer-learning *According to the Index of Multiple Deprivation. Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
12 Sept 2024
Ep 4: Maternity
Welcome to our next episode: Maternity. Black Maternity Matters is a ground-breaking collaboration tackling the inequitable maternity outcomes faced by Black mothers and their babies. They’re working to support maternity systems to offer safer, equitable care for all. In the UK, Black mothers are up to four times more likely to die during pregnancy or in the postnatal period (six weeks after childbirth) than white women. The systemic biases and structural racism behind the figures is an area where improvement has the potential to make real impact. We talk to three of their improvement leaders: Sonah Paton, Founding Director of Black Mothers Matter, collaborative partner on Black Maternity Matters. Noshin Menzies, Senior Project Manager, Health Innovation West of England Ann Remmers, maternity and neonatal clinical lead, Health Innovation West of England During this episode guests and hosts use the term ‘racialised as Black’, alongside talking about the experience of Black mothers, parents, and Black children. The use of ‘racialised’ acknowledges that white-centric societies have systemically categorised people according to the colour of their skin, or their culture. This act of racialising people with healthcare leads directly into these stark differences in experiences of care, treatment, and health. As Esmee Fairburn (https://esmeefairbairn.org.uk/latest-news/what-were-doing-about-diversity-equity-and-inclusion/) put it, “‘racialised’ doesn’t define people’s community or identity, but the phenomenon that is happening to them”. For more information on out Learning and Improving Across Systems Peer Learning Programme, please visit: https://www.nhsconfed.org/learning-improving-systems/peer-learning Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
8 Aug 2024
Ep 3: Flow
Flow – the way a patient or a service user moves through different stages in the health care system – is vital for good patient care. In this episode we explore how applying the values and methods that are essential to improving flow, can have a powerful impact on how health and care services can work better for both patients and staff. We hear from three great speakers: David Fillingham, chair of the National Improvement Board and chair of Lancashire and South Cumbria NHS Foundation Trust is a pioneer when it comes to flow and talks about the importance of improving it. Steve Harrison, Deputy Director of Organisational Development of Sheffield Teaching Hospitals, which has been at the centre of flow improvement, explains what flow means in practice, as well as introducing the Flow Coaching Academy approach. Ailsa Brotherton, Director of Continuous Improvement and Transformation at Lancashire Teaching Hospitals, shares her lessons about successfully turning the academy approach into action. Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
11 Jul 2024
Ep 2: ConfedExpo Live
In this special episode, recorded live at ConfedExpo in June, hosts Penny Pereira (Managing Director of Q at the Health Foundation) and Matthew Taylor (CEO of NHS Confederation) explore how improvement is both a mindset and a method. For it to work well, co-production and the space to reimagine how services work and are organised, are essential. You’ll hear highlights and reflections from Penny and Matthew’s sessions and contributions from an array of guest speakers: Amar Shah, National Clinical Director for Improvement and Consultant Forensic Psychiatrist and Chief Quality Officer at East London NHS Foundation Trust Samantha Allen, Chief Executive, North East and North Cumbria ICB Sarah Sweeney, Director of Membership and Development, National Voices Dr Vin Diwaker, Interim National Director of Transformation, NHS England Find out more at: www.nhsconfed.org/publications/podcasts/leading-improvement-health-and-care (https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nhsconfed.org%2Fpublications%2Fpodcasts%2Fleading-improvement-health-and-care&data=05%7C02%7CGabriela.Jones%40nhsemployers.org%7C77b83bda2c064fd8252208dca0e90423%7Cb85e4127ddf345f9bf62f1ea78c25bf7%7C0%7C0%7C638562169862175271%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=cO18qmklij%2FH6F2ohMKxXGmqRLQmV7hquaWBjxdfPuM%3D&reserved=0) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
6 Jun 2024
Announcement: Election Pause
Due to election restrictions, we're taking a very short break - but we'll be back soon. To find out more about our work around the 2024 General Election, head to our websites: Q Community (www.q.health.org.uk) The Health Foundation (www.health.org.uk) NHS Confederation (www.nhsconfed.org) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
2 May 2024
Ep 1: Morale
People are at the heart of improvement. In our first episode, we explore how to improve staff engagement and morale. Director of Patient and Staff Experience at the Newcastle Upon Tyne Hospitals NHS Foundation Trust, Annie Laverty, talks about using data to understand what matters to staff and enhance engagement. We also hear from John Drew, Director of Staff Engagement and Experience, NHS England who discusses using the NHS staff survey to steer improvement and how we might engage people better on productivity. Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
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