- 156
- Episodes
- 45
- Transcribed
- 1
- Ratings
- Weekly
- Cadence
- 2023
- First episode
- 3K
- YouTube views
About MSP Chat
A look at the strategies, services, and success tips IT providers need to make it big in managed services from two of the industry’s most experienced MSP authorities, Erick Simpson and Rich Freeman of Channel Mastered
- Publisher
- MSP Chat
- Category
- technology
- Language
- en
- Explicit
- Yes
- First episode
- 11 Nov 2023
- Latest episode
- 23 Oct 2026
Latest episodes
45 of 156 episodes have a transcript.
23 Oct 2026TRANSCRIPT
Episode 145: Anxiety to Advantage
16 Oct 2026TRANSCRIPT
Episode 144: Home Town Hero
12 Oct 2026TRANSCRIPT
Episode 143: Tech Trifecta
Inside a recent episode
Episode 145: Anxiety to Advantage
Published 23 Oct 2026 · Transcript excerpt
[…] You're able to simplify things for them where a kind of non-technical person can understand. And you are also able to define success measures, the ROI, that if they invest X in their AI initiatives, here is the ROI dashboard. You know, being able to have alignment in terms of are they going to save time? Are they going to increase speed? Are they going to save money? Are they going to save time? So basically, what are they going to buy back? Time. money, speed, quality. So having those, we call it like, I think it's QST, the quality, speed, time, and money, QSTM. So having that dashboard clearly defined and then saying, okay, here you stand here, here is where you want to go, and here is how we're gonna measure our success using these measures. […]
Read the full transcript with a Pod Engine plan.
See plansWho has been a guest on MSP Chat
Names identified in recent episode analyses. Showing up to five guests.
- Sunny Kaila
- Augie Staab
- Meredith Payne
- Matt Sywulak
- Jay McBain
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- YouTube views
- 3,285
- Score snapshot 15 Sept 2025
- Apple Podcasts (US)
- 5.0 / 5
- 1 ratings
Podcast Authority Score: 53 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 65
- Social presence
- 0
- YouTube
- 74
- Engagement
- 27
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Questions about MSP Chat
Who hosts MSP Chat?
Erick and Rich host the show. Published by MSP Chat.
How often do new episodes come out?
The show publishes weekly, based on its RSS feed.
Where can I read transcripts?
45 of 156 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
Host of MSP Chat?
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