by Justin Esgar and Eric Anthony
Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
Language
🇺🇲
Publishing Since
3/27/2023
Email Addresses
1 available
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April 29, 2025
In this episode of All Things MSP, Justin Esgar and Eric Anthony tackle a critical but overlooked success factor for managed service providers: creating an org chart—even if you're a solo shop!Discover why having defined roles and responsibilities is essential for your MSP's growth, scalability, and sanity. Whether you're a one-person powerhouse or running a 20-employee team, you'll learn how to: - Plan hiring, outsourcing, and automation effectively - Prioritize revenue-driving roles over busywork - Avoid the common trap of endlessly adding techs without structure - Use AI carefully (and when not to!) - Design a vision for your business that motivates and scalesPacked with real-world MSP advice and fresh ideas, this episode is your blueprint for evolving from chaos to clarity.🎯 Bonus: Get insights into planning around new AI tools, and how building an org chart now will make future hiring faster, cheaper, and smarter.Tune in and get ahead of your competition!Visit our sponsors:EasyDMARC - https://atmsp.link/easydmarcCoreview - https://atmsp.link/coreview
April 25, 2025
In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony sit down with MJ Shoer, Chief Community Officer at GTIA (formerly CompTIA), to uncover the why behind the rebrand and how it impacts managed service providers (MSPs).MJ shares the behind-the-scenes story of the evolution from CompTIA to the Global Technology Industry Association (GTIA), and how the nonprofit is doubling down on helping MSPs with community-driven resources, global networking, business education, cybersecurity programs, and its upcoming flagship event, ChannelCon in Nashville.Whether you're a seasoned provider or new to the channel, this episode delivers actionable insights on:- The real benefits of vendor-neutral community- How MSPs are using GTIA research to drive sales- What’s new (and what’s gone) post-CompTIA rebrand- Why now is the perfect time to (re)join GTIA🎯 Don't miss this conversation—it could reshape your MSP’s future.
April 15, 2025
Feeling unmotivated, rejected, or just burned out? In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony get real about the emotional rollercoaster that comes with running or working in an IT services business. From personal burnout to business rejections and client complaints, they break down what it really feels like when a week goes sideways—and how to come back stronger.If you’ve ever wondered how much failure you can take before calling it quits—or if success is even worth the stress—this conversation will hit home. Justin shares the reality of taking multiple hits in one day and what it taught him about resilience. Eric offers practical systems and mindset hacks that help you regain control when everything feels out of control.💥 Whether you're an MSP owner or tech working the front lines, this is your reminder that you’re not alone. Burnout is real, motivation fades, but your next big win might be one mindset shift away.Topics Covered:- How to recover when burnout hits hard- Dealing with rejection from vendors and clients- Daily habits that truly move the needle- Mental health tips for technical founders- The real ROI of consistency over timeTune in and learn how to bounce back stronger—even after a week that sucks.Visit our sponsors:Helpt - https://atmsp.link/helptNodeware - https://atmsp.link/nodeware
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