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SCALE Community Podcast

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by Roy Bejarano and Jason Schifman: SCALE Community and SCALE Healthcare

190 episodes
Updated Daily
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Podcast Authority

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Podcast Overview

What’s next in healthcare? Analyzing Healthcare delivers expert insights, real-world case studies, and bold ideas shaping the future of U.S. & global health systems. Hosted by Roy Bejarano and Jason Schifman of SCALE Healthcare & SCALE Community, each episode explores medical innovation, healthcare leadership, value-based care, provider operations, health policy, artificial intelligence, & emerging health trends. Whether you're a provider, investor, operator, or simply healthcare curious—this podcast helps you stay informed, inspired, & ahead of the curve. More info at www.scale-community.com

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Publishing Since

2/7/2022

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Podcast Authority

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Recent Episodes

Episode thumbnail for Stamford Health’s Strategy for Growth Beyond the Hospital, Ben Wade, SVP, Chief Strategy Officer

June 11, 2026

Stamford Health’s Strategy for Growth Beyond the Hospital, Ben Wade, SVP, Chief Strategy Officer

<p>How can independent health systems compete in a consolidating market? Ben Wade shares strategies for outpatient growth, partnerships, and community access.</p><p>Hospital strategy, outpatient growth, healthcare partnerships, and community access are becoming critical priorities for independent health systems. In this episode of Analyzing Healthcare Jason Schifman, President at SCALE Healthcare, sits down with Ben Wade, Senior Vice President and Chief Strategy Officer at Stamford Health, to discuss how independent providers can compete in increasingly consolidated markets.</p><p>Ben shares why Stamford Health has prioritized ambulatory care, physician alignment, strategic partnerships, and consumer-focused access, with outpatient services now accounting for nearly 70% of revenue. The conversation explores partnerships with HSS and Dana-Farber/Brigham, the role of ambulatory surgery centers, and the growing impact of Medicaid eligibility changes on community health systems. Ben also explains why cultural alignment is often the deciding factor behind successful healthcare partnerships.</p><p><strong>What You&#39;ll Learn</strong></p><p>✅ How Stamford Health competes as an independent health system<br>✅ Why outpatient services drive nearly 70% of revenue<br>✅ The role of physician alignment in long-term growth<br>✅ What makes healthcare partnerships successful<br>✅ Why cultural fit matters as much as economics<br>✅ How ambulatory surgery centers improve access and affordability<br>✅ The impact of Medicaid eligibility changes on community care<br>✅ Strategies for protecting access amid rising uncompensated care</p><p><strong>Key Timestamps</strong></p><ul><li>(00:01) Introduction to Ben Wade and Stamford Health</li><li>(00:56) Market position and uncompensated care challenges</li><li>(04:11) Stamford Health&#39;s strategic framework</li><li>(06:50) Why outpatient care drives growth</li><li>(10:26) Ambulatory surgery centers and physician alignment</li><li>(12:33) Stakeholder response to outpatient expansion</li><li>(14:53) Partnerships with HSS and Dana-Farber/Brigham</li><li>(19:48) Why cultural fit matters in partnerships</li><li>(23:02) PE-backed physician groups as partners</li><li>(25:15) Medicaid eligibility changes and community access</li></ul><p><strong>Key Takeaways</strong></p><ul><li>💎 Independent systems can stay competitive through focused strategy and local relevance</li><li>💎 Outpatient care is central to health system sustainability</li><li>💎 Successful partnerships require meaningful integration, not just branding</li><li>💎 Ambulatory investments can strengthen access, affordability, and physician relationships</li><li>💎 Cultural alignment is a major predictor of partnership success</li><li>💎 Community health systems must prepare for coverage disruptions and rising uncompensated care</li></ul><p><strong>Guest Bio</strong></p><p>Ben Wade is Senior Vice President and Chief Strategy Officer at Stamford Health, where he leads strategy, ambulatory growth, partnership development, and market positioning. His work focuses on helping independent health systems remain competitive through physician alignment, outpatient expansion, and community-centered innovation.</p><p><strong>Resource Links</strong></p><p>Guest: Ben Wade<br>Host: Jason Schifman<br>Podcast: Analyzing Healthcare by SCALE Community<br>SCALE Community:www.scale-community.com</p><p><strong>SEO Keywords</strong></p><p>Healthcare Strategy, Hospital Strategy, Outpatient Growth, Ambulatory Care, Health System Partnerships, Stamford Health, Ben Wade, Jason Schifman, Independent Health Systems, Physician Alignment, Ambulatory Surgery Centers, Medicaid Eligibility, Community Health, Healthcare Leadership, Healthcare Innovation, Hospital Growth Strategy, Healthcare Podcast, Healthcare Industry Insights, SCALE Healthcare, SCALE Community.</p>

Episode thumbnail for How URAC Is Setting Standards for AI, Telehealth, and Healthcare Trust | Shawn Griffin

June 3, 2026

How URAC Is Setting Standards for AI, Telehealth, and Healthcare Trust | Shawn Griffin

<p>Healthcare accreditation, telehealth accreditation, AI governance, and healthcare quality are reshaping modern care delivery. In this episode of Analyzing Healthcare, Roy Bejarano, CEO of SCALE Healthcare, speaks with Shawn Griffin, MD, CEO of URAC, about how accreditation builds trust, improves quality, and supports accountability across healthcare.</p><p><br></p><p>Shawn discusses URAC’s evolution from utilization review into a leading accreditation organization with programs spanning telehealth, specialty pharmacy, credentialing, health plans, and AI. The conversation explores what makes accreditation meaningful, how quality standards are developed, and why consistent oversight matters. They also examine telehealth quality, global access challenges, and the growing need to distinguish credible healthcare organizations from poor performers.</p><p><br></p><p>The episode concludes with a discussion on healthcare AI, including privacy, bias, governance, and accountability, and why URAC launched one of the industry&#39;s first AI accreditation programs.</p><p><br></p><p>What You&#39;ll Learn</p><p><br></p><p>✅ How URAC fits into the healthcare accreditation landscape</p><p><br></p><p>✅ Why accreditation matters for trust, quality, and credibility</p><p><br></p><p>✅ How URAC differs from facility-based accreditors</p><p><br></p><p>✅ The role of reviewer consistency in accreditation outcomes</p><p><br></p><p>✅ What telehealth accreditation evaluates</p><p><br></p><p>✅ Why telehealth quality standards matter globally</p><p><br></p><p>✅ How URAC approaches healthcare AI accreditation</p><p><br></p><p>✅ Key AI governance considerations, including privacy and bias</p><p><br></p><p>✅ How accreditation can become a strategic differentiator</p><p><br></p><p>✅ Why quality standards may grow in importance as innovation accelerates</p><p><br></p><p>Timestamps</p><p><br></p><p>• {00:00} Introduction to Shawn Griffin and URAC</p><p><br></p><p>• {00:45} URAC and the accreditation ecosystem</p><p><br></p><p>• {02:18} Origins in utilization review and governance</p><p><br></p><p>• {04:09} How accreditation programs are developed</p><p><br></p><p>• {06:14} URAC&#39;s scale and reviewer model</p><p><br></p><p>• {13:28} Reviewer independence and conflict avoidance</p><p><br></p><p>• {15:24} How URAC differs from other accreditors</p><p><br></p><p>• {22:20} Telehealth, access, and quality assurance</p><p><br></p><p>• {35:00} Why URAC launched AI accreditation</p><p><br></p><p>• {38:10} Evaluating AI developers and users</p><p><br></p><p>• {41:27} AI oversight in patient care</p><p><br></p><p>• {50:54} The practical realities of AI accreditation</p><p><br></p><p>Key Takeaways</p><p><br></p><p>• 💎 Accreditation creates trust where risk and complexity are high</p><p><br></p><p>• 💎 Quality oversight goes beyond basic compliance requirements</p><p><br></p><p>• 💎 Consistent review processes strengthen accreditation outcomes</p><p><br></p><p>• 💎 Telehealth growth increases the need for trusted standards</p><p><br></p><p>• 💎 AI adoption requires governance, oversight, and accountability</p><p><br></p><p>• 💎 Demonstrating best practices is more valuable than simply claiming them</p><p><br></p><p>• 💎 Accreditation can help distinguish credible organizations from opportunistic ones</p><p><br></p><p>• 💎 Standards may become increasingly influential as healthcare innovation accelerates</p><p><br></p><p>Guest Bio</p><p><br></p><p>Shawn Griffin, MD, is the CEO of URAC, a leading independent healthcare accreditation organization. A physician executive with experience in clinical practice, hospital leadership, health information technology, and healthcare quality, Dr. Griffin has dedicated his career to improving patient outcomes through accountability and innovation. Under his leadership, URAC has expanded its accreditation programs across telehealth, specialty pharmacy, credentialing, digital health, and artificial intelligence, helping healthcare organizations demonstrate quality, trust, and operational excellence.</p><p><br></p><p>Guest: Shawn Griffin, MD – CEO, URAC</p><p><br></p><p>Host: Roy Bejarano – CEO, SCALE Healthcare</p><p><br></p><p>Podcast: Analyzing Healthcare by SCALE Community</p><p><br></p><p>SEO Keywords: Healthcare accreditation, URAC, Shawn Griffin, Roy Bejarano, telehealth accreditation, healthcare quality, healthcare AI, AI governance, utilization review, healthcare standards, credentialing, specialty pharmacy, patient safety, digital health, healthcare trust, healthcare oversight, healthcare podcast, SCALE Healthcare.</p>

Episode thumbnail for How Fairview Health Turned Around a $600M Performance Gap, Sameer Badlani, Fairview Health Services

May 28, 2026

How Fairview Health Turned Around a $600M Performance Gap, Sameer Badlani, Fairview Health Services

<p>Health system turnaround, payer pressure, ambulatory growth, diversified revenue, partnership strategy, and AI-enabled transformation- Sameer Badlani, MD, and Jason Schifman unpack what it takes for health systems to survive in today’s margin-constrained environment.</p><p>In this episode of Analyzing Healthcare, Jason Schifman, President at SCALE Healthcare, speaks with Sameer Badlani, MD, Chief Strategy and Digital Officer at Fairview Health Services, about navigating healthcare inflation, concentrated payer dynamics, operational turnaround, and long-term sustainability.</p><p>The conversation explores throughput improvement, physician alignment, joint ventures, specialty growth areas, interoperability, and why healthcare leaders must move beyond endless pilot programs toward scalable execution.</p><p><strong>What You’ll Learn</strong><br />• ✅ How payer concentration pressures health system margins<br />• ✅ What drove Fairview’s turnaround — and what nearly derailed it<br />• ✅ Why nonprofit systems still need strong margins to survive<br />• ✅ How Fairview decides what to own, partner on, or exit<br />• ✅ Why behavioral health, pharmacy, and home health require different models<br />• ✅ How consumer expectations are reshaping healthcare growth<br />• ✅ How Fairview approaches payer, pharma, medtech, and AI partnerships<br />• ✅ Why healthcare must move beyond endless pilot programs</p><p><strong>Timestamps</strong><br />• (00:01) Meet Sameer Badlani<br />• (00:31) Fairview's footprint and the Minnesota market<br />• (01:54) Why Minnesota is innovative but hard on providers<br />• (08:40) The turnaround and return to operating profit<br />• (10:57) Throughput, length of stay, and operational discipline<br />• (14:26) Service line exits, pivots, and new partnerships<br />• (17:49) Specialty pharmacy as a diversified revenue engine<br />• (18:33) Behavioral health, JVs, and the EMPATH model<br />• (21:23) Strategic priorities today<br />• (21:40) Women's health and consumer-led growth<br />• (27:44) Physician strategy and flexible partnership models<br />• (32:42) Payer, medtech, pharma, and AI partnerships<br />• (35:25) How Fairview decides what to pursue — and what to walk away from<br />• (38:28) Biggest opportunities in the next 24–36 months<br />• (40:38) Interoperability: the difference between data and insight</p><p><strong>Key Takeaways</strong><br />• 💎 Margin pressure in healthcare is often structural — not just operational<br />• 💎 Sustainable turnarounds require alignment across operations, labor, analytics, and finance<br />• 💎 Nonprofit systems still need strong margins to reinvest and remain stable<br />• 💎 Leading health systems focus on core strengths and partner for the rest<br />• 💎 Not every service line should be owned — JVs and exits can create more value<br />• 💎 Revenue diversification is becoming essential for long-term resilience<br />• 💎 Strong strategy requires focus and discipline, not endless experimentation</p><p><strong>Resource Links</strong><br />• Guest: Sameer Badlani, MD – Chief Strategy and Digital Officer, Fairview Health Services<br />• Host: Jason Schifman – President, SCALE Healthcare<br />• Podcast: Analyzing Healthcare by SCALE Community<br />• SCALE Community: <a href="https://www.scale-community.com" target="_blank" rel="ugc noopener noreferrer">https://www.scale-community.com</a></p><p><strong>Guest Bio</strong><br />Sameer Badlani, MD is Chief Strategy and Digital Officer at Fairview Health Services, where he leads strategy, digital transformation, partnership development, and innovation across one of Minnesota’s major integrated health systems. His work focuses on how health systems can improve sustainability, diversify revenue, modernize care delivery, and use data, partnerships, and disciplined execution to navigate a difficult healthcare landscape.</p><p><strong>SEO Keywords</strong><br />Healthcare strategy, health system turnaround, Fairview Health Services, Sameer Badlani, Jason Schifman, payer pressure, healthcare margins, nonprofit health systems, diversified revenue, specialty pharmacy, behavioral health, ambulatory surgery centers, physician alignment, digital transformation, AI in healthcare, interoperability, women’s health, perimenopause care, healthcare innovation, SCALE Healthcare, SCALE Community, healthcare podcast</p><p></p>

190 total episodes available

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Frequently asked questions

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What is SCALE Community Podcast?

What’s next in healthcare? Analyzing Healthcare delivers expert insights, real-world case studies, and bold ideas shaping the future of U.S. & global health systems. Hosted by Roy Bejarano and Jason Schifman of SCALE Healthcare & SCALE Community, each episode explores medical innovation, healthcare leadership, value-based care, provider operations, health policy, artificial intelligence, & emerging health trends. Whether you're a provider, investor, operator, or simply healthcare curious—this podcast helps you stay informed, inspired, & ahead of the curve.

More info at www.scale-community.com

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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