by Core Business Solutions
The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.
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April 30, 2025
In this episode of The Quality Hub, host Xavier Francis returns with Brian Smith, Director of Consulting Services at CORE, for Part 2 of their deep dive into ISO 9001 risk-based thinking—this time focusing on key metrics. They unpack how to align quality objectives with strategic goals, measure what matters, and track risk at both the organizational and process levels. Brian offers real-world examples and practical advice on setting realistic targets, leveraging existing data, and using tools like KPIs and dashboards for effective monitoring. Whether you're certified or just using ISO 9001 as a framework for improvement, this episode is packed with insights to help you strengthen your quality management system. Helpful Resources: What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
April 23, 2025
In this episode of The Quality Hub, host Xavier Francis is joined by Brian Smith, Director of Consulting Services, to kick off a two-part series on ISO 9001 and risk-based thinking and how to apply it. They explore how the standard shifted to make risk management a central, preventive tool rather than a prescriptive requirement. Brian shares practical tools like the Improvement Plan and SWOT analysis, highlights leadership’s role in driving risk awareness, and offers real-world examples of applying risk-based thinking in business operations. Tune in to learn how to align your current practices with ISO and make smarter, data-driven decisions. Helpful Resources: What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
April 16, 2025
In this episode of The Quality Hub, chatting with ISO experts, Xavier Francis and Suzanne Weber-Smatko continue their discussion of ISO 9001 Senior Leadership, this time focusing on how middle managers can engage senior leadership in ISO 9001 implementation. They explore key benefits like efficiency, cost savings, and risk mitigation while tackling common challenges like resistance to change and financial constraints. Learn strategies to align ISO initiatives with business goals, communicate ROI, and foster a culture of continuous improvement. Tune in for practical insights on securing leadership buy-in and making ISO 9001 a strategic advantage. Helpful Resources: How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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