Amazing Business Radio
Hosted by Shep Hyken · Shep Hyken & C-Suite Radio
5.0from 96 ratings
- 608
- Episodes
- 46
- Transcribed
- 96
- Ratings
- Weekly
- Cadence
- 2015
- First episode
- 3M
- YouTube views
About Amazing Business Radio
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
- Publisher
- Shep Hyken & C-Suite Radio
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 21 Dec 2015
- Latest episode
- 20 Oct 2026
Latest episodes
46 of 608 episodes have a transcript.
20 Oct 2026TRANSCRIPT
Is AI Making Customer Service Better? Featuring Jay Lee
13 Oct 2026TRANSCRIPT
Human Judgement in the Age of AI Featuring Rachel Orston
6 Oct 2026TRANSCRIPT
How Memberships Create Customer Loyalty and Retention Featuring Jeff Helfgott
Inside a recent episode
Is AI Making Customer Service Better? Featuring Jay Lee
Published 20 Oct 2026 · Transcript excerpt
[…] Yeah. And I remember even like five or so years ago, maybe even a few years before that, you know, AI doing what it's doing today wasn't there. You are a great communications platform. Yeah. And, you know, phones and and cloud type of communications. And but now this is just it's a whole nother world that we're in right now. I think that there's so many things happening that you never would have imagined. And, you know, I think if you think back just even six, nine months ago, there's this prevailing AI apocalypse, right, where. AI was going to kill every form of software under the sun. And I think they were thinking that human agents weren't going to be needed in the contact center. […]
Read the full transcript with a Pod Engine plan.
See plansWho has been a guest on Amazing Business Radio
Names identified in recent episode analyses. Showing up to five guests.
- Jay Lee
- Rachel Orston
- Jeff Helfgott
- Ed Howie
- Clifford Hudson
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- YouTube views
- 2,564,218
- Score snapshot 15 Sept 2025
- Apple Podcasts (US)
- 5.0 / 5
- 89 ratings
- Spotify
- 5.0 / 5
- 7 ratings
Podcast Authority Score: 81 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 88
- Social presence
- 0
- YouTube
- 93
- Engagement
- 90
Contact Amazing Business Radio
- Guest appearances
- Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
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Questions about Amazing Business Radio
Who hosts Amazing Business Radio?
Shep Hyken host the show. Published by Shep Hyken & C-Suite Radio.
How often do new episodes come out?
The show publishes weekly, based on its RSS feed.
Does Amazing Business Radio take guests?
The show does not typically feature guests, based on episode analyses.
Where can I read transcripts?
46 of 608 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
Host of Amazing Business Radio?
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