CELab: The Customer Education Lab

CELab: The Customer Education Lab

Hosted by Dave Derington and Adam Avramescu and Dave · CELab

4.9from 74 ratings

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60Podcast AuthorityScore out of 100 · How it is scored
189
Episodes
22
Transcribed
74
Ratings
Daily
Cadence
2018
First episode

About CELab: The Customer Education Lab

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Publisher
CELab
Category
arts · business · technology
Language
en
Explicit
No
First episode
11 Nov 2018
Latest episode
17 Sept 2026

Latest episodes

22 of 189 episodes have a transcript.

  1. 17 Sept 2026TRANSCRIPT

    CELab - Ep 188 - Customer Education Doesn’t Have a Confidence Problem - It Has a Visibility Problem: Irana Wasti of Thought Industries

  2. 11 Sept 2026TRANSCRIPT

    CELab - Ep 187 - Customer Education Comes First: How Anna-Lena Kress Flipped the Content Flow at quantilope

  3. 21 Aug 2026TRANSCRIPT

    CELab - Ep 186 - Build Once, Distribute Many: Stop Making Your Customers Come to You

Inside a recent episode

CELab - Ep 188 - Customer Education Doesn’t Have a Confidence Problem - It Has a Visibility Problem: Irana Wasti of Thought Industries

Published 17 Sept 2026 · Transcript excerpt

[…] So our job, and that's what we're focused on, is how do we make that... available for you as a business that serves the customers by leveraging the richest content that is out there, which is education content, right? Like how do we make your academy accessible to, or the academy content accessible across every touch point? And by the way, how do we make it visible across the touch point? The content is already rich. It's rich. It's accurate. We help it structure in a way that serves itself better for answer engines. Um, but it always goes back to, it's the best source of content. It's the best source of content to deliver to the customer. […]

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Who has been a guest on CELab: The Customer Education Lab

Names identified in recent episode analyses. Showing up to five guests.

  • Irana Wasti
  • Anna-Lena Kress
  • Casey Trujillo
  • Eve Kedar
  • Anya Eydman

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)
4.9 / 5
49 ratings
Spotify
5.0 / 5
25 ratings

Podcast Authority Score: 60 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality
87
Social presence
0
YouTube
0
Engagement
85

Contact CELab: The Customer Education Lab

Guest appearances
Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about CELab: The Customer Education Lab

Who hosts CELab: The Customer Education Lab?

Dave Derington and Adam Avramescu and Dave host the show. Published by CELab.

How often do new episodes come out?

The show publishes daily, based on its RSS feed.

Does CELab: The Customer Education Lab take guests?

Yes. Guests have been identified in episode analyses.

Where can I read transcripts?

22 of 189 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.

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