Podcast thumbnail for CELab: The Customer Education Lab

CELab: The Customer Education Lab

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by CELab

5.0(31 reviews)
185 episodes
Updated Weekly
Accepts GuestsHas Sponsors
60

Podcast Authority

Beta
GoodBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality87
Social0
YouTube0
Engagement85

Podcast Overview

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Language

🇺🇲

Publishing Since

11/11/2018

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60

Podcast Authority

Beta
GoodBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality87
Social0
YouTube0
Engagement85
7
Excellent Areas
2
Good Performance
10
Growth Opportunities
excellent
Episode Length
57 minutes
Performing excellently!
good
Show Notes Quality
3.0/5

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needs improvement
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Every 15 days

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Recent Episodes

Episode thumbnail for CELab - Ep 184 - Your Biggest AI Problem Isn’t Skills - It’s Belief: Customer Education in the Age of AI

July 21, 2026

CELab - Ep 184 - Your Biggest AI Problem Isn’t Skills - It’s Belief: Customer Education in the Age of AI

Host Dave Derington interviews Anya Eydman about how the biggest AI challenge in customer education is a belief gap, not a skills gap, transforming AI into a learning partner.

Episode thumbnail for CELab - Ep 183 - Your Product Isn’t Too Complex for AI: Georg Gottschalk on ERP, Partners, and Learning at Scale

June 19, 2026

CELab - Ep 183 - Your Product Isn’t Too Complex for AI: Georg Gottschalk on ERP, Partners, and Learning at Scale

Host Georg Gottschalk, VP of Global Education at Acumatica, discusses how AI transforms complex ERP education and partner enablement for scalable, personalized learning.

Episode thumbnail for Stop Hiring SMEs as Trainers: How Optro Scales Live Training That Actually Protects Revenue

June 5, 2026

Stop Hiring SMEs as Trainers: How Optro Scales Live Training That Actually Protects Revenue

Dave Derington interviews Tim Devine about Optro's innovative approach to scaling live training by hiring product experts instead of SMEs, protecting revenue and improving customer outcomes.

185 total episodes available with 18 transcripts

Recent guests on CELab: The Customer Education Lab

Guests from recent episodes — sign up to see every guest that has ever appeared on this show.

Anya Eydman

Guest

Georg Gottschalk

Guest

Tim Devine

Guest

Kelly Mullaney

Guest

Kevin Lee

Guest

Zayd Badwan

Guest

Yash Tekriwal

Guest

Roberto Aiello

Guest

Mia Čomić

Guest

Bessie Weiss

Guest

Sean Reay

Guest

Sarah Sedgman

Guest

Deep-dive analytics for CELab: The Customer Education Lab

Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is CELab: The Customer Education Lab?

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

How often does this podcast release new episodes?

This podcast updates weekly.

Where can I listen to this podcast?

This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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